IE crashes frequently on Windows 2000 after patch Tuesday

Discussion in 'Windows Update' started by Shawn, Aug 9, 2006.

  1. Shawn

    Shawn Guest

    Hello all,

    IE6 is crashing consistently after page loads on Windows 2000 Professional
    after installing this months patch cycle and rebooting.

    Just about every webpage I visit crashes IE just by hitting them. Those that
    do not crash immediately will crash if I refresh the page a few times.

    I can create a very simple page, refresh it twice in quick succession and it
    will crash IE. Sometimes it only needs to be loaded once. Sometimes it will
    crash all instances of IE instead of just the current window.

    I've included a sample page below that crashes IE on Windows 2000. While I
    could probably trim it down some more, I am currently using Terminal Services
    and can't risk crashing it more than the previous dozen times I already have
    tonight. Email me offlist if you need a clean copy of the sample html page.

    I depend upon IE for my business, this is scary. Any ideas?


    ==========================================

    <!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 4.01 Transitional//EN"
    "http://www.w3.org/TR/html4/loose.dtd">
    <html>
    <head>
    <title>Title here</title>
    <meta http-equiv="imagetoolbar" content="no">
    </head>
    <body>

    <h1>text here</h1>

    <h2>text here</h2>

    <p>text here text here text here text here text here text here text here
    text here text here text here text here text here text here text here
    text here text here text here text here text here text here text here
    text here text here text here text here text here text here text here
    text here text here text here text here text here text here text here
    text here text here text here text here text here text here text here </p>

    <p>text here text here text here text here text here text here text here
    text here text here text here text here text here text here text here
    text here text here text here text here text here text here text here
    text here text here text here text here text here text here text here
    text here text here text here text here text here text here text here
    text here text here text here text here text here text here text here </p>

    <p>text here text here text here text here text here text here text here
    text here text here text here text here text here text here text here
    text here text here text here text here text here text here text here
    text here text here text here text here text here text here text here
    text here text here text here text here text here text here text here
    text here text here text here text here text here text here text here </p>

    <ul>
    <li>text here</li>
    <li>text here</li>
    <li>text here</li>
    <li>text here</li>
    </ul>


    <div id="footer">
    <table><tr><td>
    <p>text here text here text here text here text here text here text here
    text here text here text here text here text here text here text here
    text here text here text here text here text here text here text here
    text here text here text here text here text here text here text here
    text here text here text here text here text here text here text here
    text here text here text here text here text here text here text here
    </p>
    </td></tr></table>
    </div>

    </body>
    </html>

    ==========================================
     
    Shawn, Aug 9, 2006
    #1
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  2. I just wanted to add that the same thing has happened here too.
    Win 2k, IE6, all updates including most "optional" ones.
    Newer PC, no nasties on the machine (complete scans have been run with AV,
    Anti-Spy/Malware)
    We are using Zone Alarm and it is bringing up some strange protection errors.
     
    The Weekly Geek, Aug 9, 2006
    #2
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  3. Kathleen Anderson [MVP - FrontPage], Aug 10, 2006
    #3
  4. Shawn

    Shawn Guest

    Hi Kathleen,
    Nope. I refuse to regress a security update when a workaround is available.

    The workaround is to DISABLE http 1.1 settings under ie advanced settings.

    Tools > internet options > advanced > http 1.1 settings > UNCHECK both
    options, OK.

    This works fine for me and only took about 2 hours of telephone time so far
    to resolve. If he reads this, THANK YOU RAJIV!

    I'll patiently wait for a patch for this problem secure in the knowledge
    that I'm not reducing my security any by uninstalling a critical security
    update.

    Thanks,

    Shawn
     
    Shawn, Aug 10, 2006
    #4
  5. Shawn

    Mary Guest

    Hi Shawn:
    I have had the same problem with IE crashing on web sites after
    installing update KB98899....I have also tried unchecking http1.1 but it
    didn't help. There is no error # associated with this crash. The box pops up
    and says that IE is is closing and do I want to send a report. When I uncheck
    the box that asks if I want to restart IE it has no effect on the closure of
    IE. Any other ideas? I'm not very computer literate but really need to fix
    this problem as it affects my business operation.
    Mary
     
    Mary, Aug 10, 2006
    #5
  6. Shawn

    Shawn Guest

    Hi Mary,
    If you have applications that use IE in the background, it's possible that
    the setting did not wholly take effect. Try unchecking both http 1.1 settings
    and then immediately rebooting. Close all applications before making the
    change in order to minimize the number of applications that might be using
    the IE as a browser host.

    Other things that might interfere are things like the SBC 'connection
    repair' toolkit, which assigns settings directly into the registry,
    overriding preferences. If you have this application or other IE
    self-diagnostic tools installed, consider removing them to see if that
    alleviates the problem.

    -Shawn
     
    Shawn, Aug 10, 2006
    #6
  7. Shawn

    Kamel407 Guest

    We are experiencing the same issue, but with PeopleSoft. Cannot remove HTTP
    1.1 as it causes other issues with Peoplesoft. Supposedly Peoplesoft and
    Microsoft are working to resolve this as we speak.

    Eric
     
    Kamel407, Aug 10, 2006
    #7
  8. Kathleen Anderson [MVP - FrontPage], Aug 10, 2006
    #8
  9. Shawn

    Kamel407 Guest

    Unfortunately, uninstalling 918899 causes new popups in the peoplesoft
    application, however, those popups can be cancelled, and the users can work,
    the same happens with unchecking http 1.1 so I'm weary of even using this as
    a temporary work around.

    Eric
     
    Kamel407, Aug 10, 2006
    #9
  10. Shawn

    Gary Flynn Guest

    the following solution was posted to a mailing list today:

    In PIA, navigate to "PeopleTools -> Web Profile -> Web Profile
    Configurations". Search for your webprofile. In the "General" tab,
    uncheck the following: Compress Responses =
    unchecked
    Compress Response References = unchecked
    Compress Query = unchecked [If you have PT8.44,
    please ignore since Compress Query does exist in PT8.44]

    Save your webprofile changes and you must bounce your PIA.

    On a surface level, this kind of makes sense given that two
    of the defect fixes were related to cross domain problems
    when compression was involved.
     
    Gary Flynn, Aug 11, 2006
    #10
  11. This worked for us on a development server.


    --

    ~ Kathleen Anderson
    Microsoft MVP - FrontPage
    Spider Web Woman Designs
    web: http://www.spiderwebwoman.com/resources/
    FrontPage Support: http://www.frontpagemvps.com/
     
    Kathleen Anderson [MVP - FrontPage], Aug 11, 2006
    #11
  12. Kathleen Anderson [MVP - FrontPage], Aug 11, 2006
    #12
  13. Shawn

    PA Bear Guest

    TYVM!
     
    PA Bear, Aug 11, 2006
    #13
  14. Shawn

    JasonLev Guest

    We are also having many problem here using eMatrix applications. The browser
    will crash erratically. Also there are problems using SharePoint services
    v3. When you choose to "Modify the Shared Page" then choose "Design this
    page" the explorer will crash.
     
    JasonLev, Aug 11, 2006
    #14
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