IE7 blank history

Discussion in 'Internet Explorer' started by Simpleuser, Apr 5, 2007.

  1. Simpleuser

    dean-dean Guest

    Hi Simpleuser,

    Good work. Well, I'm not surprised that History still doesn't work; things
    are going as I expected. You scared me for a moment when you said the
    "History" folder was empty.

    There's a bug in Vista that you will now have to fix. Navigate to this
    folder, so that this is showing in your address
    bar:

    C:\Users\Phillip\AppData\Local\Microsoft\Windows\History\History.IE5

    Right-click the file called "desktop.ini". Choose Copy (NOT Cut!). Now
    navigate back to this folder, so that this is showing in your address bar:

    C:\Users\Phillip\AppData\Local\Microsoft\Windows\History

    Right-click an empty spot in the window, and choose Paste. A dialog will
    pop up asking you what to do. Choose "Copy and Replace".

    Close Explorer. Log Off. Then Log back On to your Phillip account. Type
    shell:history. Now what do you see? Try Internet Explorer.

    As far as UAC is concerned, having it on or off should have no bearing on
    your issue with History. You just won't have a "Low" folder, alongside a
    "History.IE5" folder, under the new "History" folder.
     
    dean-dean, May 18, 2007
    #41
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  2. Simpleuser

    dean-dean Guest

    Hi Trawler,

    Well, together, we've discovered another new factor in Vista. You forced me
    turn on UAC (User Account Control). With UAC on I do not have the View
    functionality you normally see, running the shell:history command. My
    shell:history Special View does not show the internet site folders under the
    Internet Hosts column, either. It does show folders for sites accessed by
    by other programs outside of IE7 (like Adobe), and even has the Computer
    folder (for some things Windows Explorer does). It did show internet sites
    with UAC turned off. I think it's because UAC adds another folder under the
    "History" folder, called "Low", whereby all the actions of your browsing are
    then stored (rather than in the History.IE5 folder). But that somehow
    splits part of the shell:history view. IE7's History pane view, however,
    shows the internet sites. As I said, this is another Vista wrinkle, but
    probably nothing to worry about. If you are seeing, in IE7, (clicking on
    the little down-arrow for "By Site") the correct internet site folders with
    the special clock/green arrow icons, but different non-direct, non-IE7
    accessed sites with the shell:history view, then that may be the case.

    Is UAC turned on or off, on your computer?

    In IE7, when you sort "By Order Visited Today", just the links are shown, in
    chronological order, with the latest at the top of the list, and, yes, those
    will be be just IE icons or favicon icons, and not folders. In other words,
    "By Date" shows calendar icons (that expand to folder icons that expand to
    IE icons), "By Site" shows folder icons (that expand to IE icons), and the
    other two options show just IE icons (or the links' favicon icons
    [ http://en.wikipedia.org/wiki/Favicon ]).

    To be on the safe side, let me see the contents of your desktop.ini. Go to
    Start Menu\Programs\Accessories, right-click on Run, and choose "Run as
    Administrator". In the Run box, Copy and Paste this:

    C:\Users\Will\AppData\Local\Microsoft\Windows\History\desktop.ini

    Click OK. When Notepad pops up, choose Select All from the Edit menu, then
    choose Copy from the Edit menu. Close Notepad (don't make, or save, any
    changes). Paste the information in your reply to this post.

    To delete the OldHistory folder, try going to Start
    Menu\Programs\Accessories, right-click on Windows Explorer, and choose "Run
    as Administrator". Then go to C:\Users\Will\AppData\Local\Microsoft\Windows
    and try to delete it. Or, run Command Prompt, as Administrator, and Copy
    and Paste this at the prompt:

    rmdir C:\Users\Will\AppData\Local\Microsoft\Windows\OldHistory /s

    Press Enter on your keyboard. When the prompt says "Are you sure (Y/N)?",
    type:

    y

    Press Enter. Hope this works, but there are more ways to skin a cat...
     
    dean-dean, May 18, 2007
    #42
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  3. Simpleuser

    dean-dean Guest

    You're welcome, WDB. I'm glad to hear things are working. I'm assuming you
    are operating Vista. Correcting a miscreant History folder in Vista is a
    challenge with an extra step over correcting one in XP, it seems.
     
    dean-dean, May 18, 2007
    #43
  4. Simpleuser

    Simpleuser Guest

    Hi Dean-Dean,
    Eureka! I have the novel experience of something in my history tab! I want
    to compliment you on your very professional and helpful (they aren't always
    the same) approach to solving my problem. I'd also like to make it clear to
    others with the same problem that this has been successful. Many thanks and
    do have a good day, best regards -- Simpleuser
     
    Simpleuser, May 19, 2007
    #44
  5. Simpleuser

    dean-dean Guest

    Hi Simpleuser,

    I'm glad to hear things are working. You stuck with it to the bitter end!
    Good work.

    You can delete the two folders "~History" and "OldHistory" by navigating
    here:

    C:\Users\Phillip\AppData\Local\Microsoft\Windows

    Right-click on each folder, and choose Delete. With UAC turned off, this
    shouldn't be a problem. You may have to go to
    Start Menu\Programs\Accessories, right-click on Windows Explorer, and choose
    "Run as Administrator" first.

    To remove the New Account, go to Control Panel > User Accounts > "Manage
    another account", when you're logged on to Phillip. Choose the
    appropriate account name, and then click "Delete the account." Windows now
    asks you if you want to preserve the contents of this person's Documents
    folder. (I would say no). But If you did click the Keep Files button,
    you'll find a new folder, named with the same name as the dearly departed,
    on your Desktop. You can delete that folder if you don't want it.

    Typing shell:history should give you a whole new view of the History folder.
     
    dean-dean, May 19, 2007
    #45
  6. Simpleuser

    Trawler Guest

    Hey dean-dean

    Well - my UAC was on. I have now switched it off and guess what. In my IE7
    history pane view (accessed within IE7) sorted by date I can no longer see
    the expandable site folders that used to be there. I can only see the non
    IE7 accessed sites that are listed in shell:history which are far fewer than
    the IE7 history pane when UAC was on. Bizarre.

    Or to put it another way - with my UAC on as it previously was - your
    statement: "If you are seeing, in IE7, (clicking on the little down-arrow for
    "By Site") the correct internet site folders with the special clock/green
    arrow icons, but different non-direct, non-IE7 accessed sites with the
    shell:history view, then that may be the case"......sums it up right. With
    UAC off I can no longer see those correct internet site folders.

    Desktop.ini - When I right click the run prompt I do not get the option to
    run as administrator - unlike all the other items in Accessories such as
    Windows Explorer or Command Prompt where run as administrator is an option.

    I have copied and pasted regardless and I got the following:

    [.ShellClassInfo]
    ConfirmFileOp=0
    DefaultToFS=0
    CLSID={FF393560-C2A7-11CF-BFF4-444553540000}
    UICLSID={7BD29E00-76C1-11CF-9DD0-00A0C9034933}

    I have tried both your suggested methods of deleting OldHistory but in both
    cases I am not allowed. I tried both options as administrator but - as
    before - trying to delete through Explorer I got the Destination folder
    access denied and You need permission over and over again.

    "Access denied" was the response in the command prompt method.

    All of the above was tried after I had turned UAC off and rebooted.

    Am I beginning to do your head in?

    Trawler


     
    Trawler, May 19, 2007
    #46
  7. Simpleuser

    dean-dean Guest

    Hi Trawler,
    I think my head exploded back in Windows 98. No worries there anymore.

    First of all, your desktop.ini file is A-OK. There are no problems with
    that file. And that's an Ooops regarding right-clicking Run.
    You're right : ) Run doesn't have the usual context menu. I had you use
    the Run method since you can no longer get a normal folder view in History,
    using Explorer, to get to that file to open it.

    Yes, I should have warned you that turning UAC on or off resets the History
    pane, back to Today, and the previous data you had will be gone. It's, of
    course, up to you whether you want UAC running or not, but I guess I'd turn
    it back on. Now you know what to expect, though, regarding shell:history
    (UAC Off shows everything and IE7 shows everything. UAC On shows just
    non-IE7 accessed sites, like "Computer", and IE7 shows just IE7 accessed
    sites).

    I would do this. Turn on UAC, then look for orphan entries in IE7, sorting
    "By Date" (entries that don't expand), and deleting those. Better yet, just
    choose Delete History with IE7 > Tools > Internet Options, on the General
    tab clicking the "Delete..." button. That will start things with a clean
    slate, and System will get all it's data straight, by removing all the
    MSHist* folders it's not using anyway (Sorry). But it should be smooth
    sailing from there.
    Really : )

    Okay, now regarding OldHistory. Try this. Navigate to

    C:\Users\Will\AppData\Local\Microsoft\Windows.

    Right-click on the folder OldHistory, and choose Properties. Go to the
    Security tab. Click on the Advanced button. Click on the Owner tab. Click
    on the Edit button. Change the owner to Will (Will-PC\Will). Put a check
    in the box for "Replace owner on subcontainers and objects". Apply, OK.
    Then Apply, OK again.

    Back on the regular Security tab, click on the Edit Button. Select Will
    (Will-PC\Will), and put a checkmark next to Full Control, under the Allow
    column. If there are any checkmarks under Deny, clear them. Apply, OK.
    Then Apply, OK again to close Properties. Now try to delete the folder...




     
    dean-dean, May 20, 2007
    #47
  8. Simpleuser

    Simpleuser Guest

    Hi Dean-Dean,
    I have successfully deleted the folder "~History" but have not succeeded
    with "OldHistory". Even with UAC turned off and choosing "Run as
    Administrator" for Windows Explorer I just get the message "you need
    permission". I am not quite sure why that would be except that I recollect I
    was denied access to one of the files in there; I think it was one of the
    "desktop.ini" files so perhaps that is reason.
    It would be quite nice to delete it but presumably it is not doing any harm
    there, so perhaps I could just leave it there unless you have another
    suggestion.
    I haven't yet removed to the extra account just in case, and have tried the
    above logged on as “Philip†and in the extra account – with the same result.
     
    Simpleuser, May 20, 2007
    #48
  9. Simpleuser

    dean-dean Guest

    Hi Simpleuser,
    You could try deleting the contents of the OldHistory folder piece by piece,
    until it boils down to the file(s) you can't delete, by opening the folder
    and deleting what you can. Let me know which file(s) are left, and we can
    go from there. No, the folder's not doing any harm; it's just taking up
    space. I'm curious to know which file(s) are the stubborn ones.
     
    dean-dean, May 20, 2007
    #49
  10. Simpleuser

    Simpleuser Guest

    Hi Dean-Dean,
    Thanks for that -- I have tried piecemeal deletion of the contents of "Old
    History" and am left with two pieces I cannot delete.
    The first is the "desktop.ini" file contained in "OldHistory".
    The second is a folder titled "MSHist012007031520070316" which is contained
    in the folder "History.IE5" which is the other item in "Old History".
    Even running Windows Explorer as an administrator I just get the flag
    "Access is Denied". Both deletion and attempting to cut and paste into the
    recycle bin failed.
    I hope this means more to you than it does to me! Regards,
     
    Simpleuser, May 20, 2007
    #50
  11. Simpleuser

    dean-dean Guest

    Hi Simpleuser,
    Sorry to put you through this. I had to know which files were undeletable,
    to help me understand why the folder became corrupt in the first place, and
    wouldn't show up in IE7. Basically, it means that the Security permissions
    for the folder were set in such a way that you were denied access to the
    files, because either you didn't "own" them, or, if you did, you had no
    rights to some of the things a person can normally do to a folder, possibly
    even "read" items in it. There are other posters with problems with their
    History pane, not exactly like yours (History hangs when they try to clear
    their History information, for one), and I was trying to get to the bottom
    of that. Anyway...

    If you want to try this to delete the folder, navigate to

    C:\Users\Philip\AppData\Local\Microsoft\Windows.

    Right-click on the folder OldHistory, and choose Properties. Go to the
    Security tab. Click on the Advanced button. Click on the Owner tab. Click
    on the Edit button. Change the owner to Philip (Philip-PC\Philip). Put a
    check in the box for "Replace owner on subcontainers and objects". Apply,
    OK. Then Apply, OK again.

    Back on the regular Security tab, click on the Edit Button. Select
    Philip(Philip-PC\Philip), and put a checkmark next to Full Control, under
    the Allow column. If there are any checkmarks under Deny, clear them.
    Apply, OK. Then Apply, OK again to close Properties. Now try to delete the
    folder...
     
    dean-dean, May 22, 2007
    #51
  12. Simpleuser

    Lynda Guest

    Dean,just like to add my thanks, I had the same
    problem as Trawler and have now solved it
    thanks to your clear instructions

    EggHeadCafe - .NET Developer Portal of Choice
    http://www.eggheadcafe.com
     
    Lynda, Oct 9, 2007
    #52
  13. Simpleuser

    Don Varnau Guest

  14. Simpleuser

    John vdW Guest

    Could somebody summarize the above thread of instructions about how to get History back in Vista? Or at least tell which of the above posts are crucial? Or am I too lazy now?

    I have got the same problem: after using 'Easy Transfer' while going from XP to Vista from my old to my new computer, I lost the (visibilty of) History.

    This thread is the most important result when googling on this subject!

    many thanks,
    John

    EggHeadCafe - .NET Developer Portal of Choice
    http://www.eggheadcafe.com
     
    John vdW, Dec 6, 2007
    #54
  15. Simpleuser

    joer1926 Guest

     
    joer1926, Jun 23, 2009
    #55
  16. Simpleuser

    joer1926 Guest

     
    joer1926, Jun 23, 2009
    #56
  17. Simpleuser

    joer1926 Guest

     
    joer1926, Jun 23, 2009
    #57
  18. Simpleuser

    Beaufu Guest

    I have this same problem...No history. I remember hidiing it a long time
    ago, so nosy people couldnt see my business!!! Now I want it back and
    cant remember what i did! It was a lot simpler than all this....most of
    this I dont even understand, or know how to get to.

    S
     
    Beaufu, Jul 26, 2009
    #58
  19. Simpleuser

    Olddad Guest

    This fix works with IE8 and it should work in IE7. Go to
    C:\Users\YourName\AppData\Local\Microsoft\Windows and delete all the
    (desktop.ini) files in all the folders inside of Temporary Internet Files
    folder and inside of history folder. Reboot system. Open IE and go to a
    couple different sites and then check your history. It should be working. By
    deleting the (desktop.ini) files your are forcing vista to rewrite them from
    scratch along with the history location path.
     
    Olddad, Nov 19, 2009
    #59
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