IE7 can't load NY Times webpages but Firefox can

Discussion in 'Internet Explorer' started by mgk, Apr 12, 2007.

  1. mgk

    mgk Guest

    I use the New York Times as my homepage. 2 days ago I became unable to
    access the links on the NY Times homepage; I just get "Internet Explorer
    cannot display the webpage." When I run "Diagnose Connection Problem" I am
    told that there is no problem. The front page of the NY Times is normal and
    updates itself with the most recent news. I am able to access the links that
    provide streaming video but all other links do not work. This is the ONLY
    website that has this problem.

    I downloaded Firefox and it has no trouble accessing these links so I assume
    that the problem is intrinsic to IE7.

    I'll mention that 2 days ago I updated a high priority XP update that
    required me to restart my computer. That same day Bitdefender also had an
    automatic update that required me to restart my computer. It was later that
    day that I noticed the problem. I tried disabling Bitdefender protection but
    it didn't help.
    mgk, Apr 12, 2007
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  2. mgk

    Gistcheckin Guest

    Gistcheckin, Apr 12, 2007
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  3. mgk

    mgk Guest

    The methods listed on the provided web page did not work. Most of the
    methods listed address people who don't have any internet access; my problem
    relates only to accessing the links on the NY Times homepage (accessing NY
    Times pages via alternate routes such as doing a web seach and clicking on an
    article link also fails).

    Method 2 from the support page sometimes transiently works - I think. By
    deleting my browsing history, tempory internet files, and form data and then
    relaunching Explorer I am able to successfully load a single article from the
    NY Times site about 50% of the time. Once I successfully load a page from
    the article the problem recurs and I am unable to load another page.

    Any more ideas?
    mgk, Apr 13, 2007
  4. mgk

    Gistcheckin Guest

    Have you tried launching IE without Add-Ons? Do you have the same issue if
    you do?

    Also, try the following as well.

    1. Click Start, right-click Internet Explorer, and then click Internet
    2. Click the Advanced tab.
    3. Click to clear the Enable third-party browser extensions (requires
    restart) check box.
    4. Click Apply, and then click OK.
    5. Start Internet Explorer.
    Gistcheckin, Apr 13, 2007
  5. mgk

    menudo Guest

    menudo, Apr 13, 2007
  6. mgk

    mgk Guest

    Thank you for your help but so far no success. I disabled all Add-Ons and I
    unchecked the Enable third party extensions box without success. I also
    re-installed IE7 but it didn't help. The only thing that transiently helps
    is if I close then relaunch IE; I always get the homepage back and I can
    sometimes load from zero to 4 pages of the NY Times and then the problem
    recurs. I then need to close and relauch IE just to see the NY Times
    frontpage. I now realize that clearing the history and forms wasn't doing
    anything either; merely the act of relaunching IE would allow me to view a
    couple of more pages. Actually sometimes when I click on the Home button on
    the address bar it will reload my NY Times homepage and sometimes I can then
    view a single addition page of an article before I once again get the dreaded
    "Internet Explorer cannot display the webpage"
    mgk, Apr 14, 2007
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