IE7 RC1 & HP Director

Discussion in 'Internet Explorer' started by Jeff Ingman, Aug 26, 2006.

  1. Jeff Ingman

    Raffi Guest

    Yeah, I was also hoping this offical release will fix that but it didn't :(
    Come on MS, come on HP... come up with a solution already.
     
    Raffi, Oct 20, 2006
    #21
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  2. Jeff Ingman

    Jeff Ingman Guest

    Has any reader of this thread spoken to HP Support? Do they offer a solution?
     
    Jeff Ingman, Oct 20, 2006
    #22
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  3. Well, I talked to them when the problem first appeared in beta3, and the
    response was that they were were working on it and would have a fix soon.
    Their idea of soon and mine may not be the same, lol. Some people report
    new drivers fixing the issue, but nothing new on my PSC yet. Otherwise
    their solution was to return to IE6.
     
    Code-Curious Mom, Oct 20, 2006
    #23
  4. Jeff Ingman

    Jeff Ingman Guest

    We have an HP OfficeJet 6110 plus an HP Camera. Has anyone checked to see if
    a drive update helps with either of these devices?
     
    Jeff Ingman, Oct 20, 2006
    #24
  5. Jeff Ingman

    Raffi Guest

    Yup, I spoke with HP support as well when I had the problem with RC1. I got
    the same response as you did, and the solution was going back to IE 6.
     
    Raffi, Oct 20, 2006
    #25
  6. After installing the final version of IE7, I also found that the HP Director
    software would not work (the program would't start). I E-Mailed HP today
    (10/20/2006) and received the following response (this is a cut and paste
    directly from their E-Mail):

    "I am happy to inform you that at present our engineers are working on this
    specific issue with the release of final version. So that the patch is
    available on different Operating systems ( XP, Mac OS and etc. ). Soon you
    can avail a patch by which you can access the HP director even when the I.E.
    7.0 is installed. Once the patch is available for download I assure you that
    you will be notified through e-mail."

    They also recommended uninstalling IE7 which will leave you in IE6. I did
    this, but then installed IE7 Beta2 and HP Director works fine plus I have
    most of the features of the final version of IE7. As soon as HP issues an
    update to the HP Director, I'll re-install the final version of IE7.
     
    Peter Anderson, Oct 20, 2006
    #26
  7. Jeff Ingman

    Jeff Ingman Guest

    Peter... to state and obvious request... if/when you receive an email from HP
    saying they have a patch... would you post a link to it here please... and/or
    instructions on where to find it.
     
    Jeff Ingman, Oct 20, 2006
    #27
  8. Jeff,

    I sure will. I know there are a lot of HP/IE7 users who are in "our boat".
    Let's hope we don't have to wait too long.
     
    Peter Anderson, Oct 20, 2006
    #28
  9. Jeff Ingman

    Steve Guest

    This Works ! Fantastic, thank you !

    Very simple and no added bloated software or hacked programs.

    Thanks again.


     
    Steve, Oct 22, 2006
    #29
  10. Jeff Ingman

    Raffi Guest

    Either the representatives don't know what they are talking about or both MS
    and HP are playing the blame game. MS says the problem is squarely on HP
    shoulders and then HP says it the other way around. I don't care who did
    it... someone fix it! IMO I think it is HP responsibility to fix this issue.
     
    Raffi, Nov 1, 2006
    #30
  11. Jeff Ingman

    Jeff Ingman Guest

    I've had good results with the suggestion posted earlier in this string.

    Start HP Director as you normally would. You won't see it come up. But type
    "Alt Spacebar"

    A dialog box comes up... click "Minimize"...

    You should then see HP Director on the bar at the bottom of your screen.
    Click it and you should see HP Director.
     
    Jeff Ingman, Nov 1, 2006
    #31
  12. The script just automates the first method making it less hassle to use. If
    the first method doesn't work, the script isn't likely to either. If the
    script opens in Notepad when you double-click it, then perhaps you've
    changed the default action for js files and need to right-click it and
    choose 'Open'. If it still opens in Notepad, make sure that Explorer is
    showing it to be of type 'JScript Script File'.
    What happens when you try the first (manual) method? Does anything appear
    onscreen when you hold the 'Alt' key then press and release the spacebar?
     
    Code-Curious Mom, Nov 2, 2006
    #32
  13. You're welcome. Glad you got it working. Script files defaulted to running
    in the scripting host via double-click here on Win XP; don't know if that's
    true in other OSs or if something or someone changed the default there.
    What's correct depends on how *you* want it to be. If you're content to run
    it via right-click, I would not worry about it otherwise.
     
    Code-Curious Mom, Nov 2, 2006
    #33
  14. Glad to see you're maintaining a sense of humor. Try this:
    Right-click the .js file>>Open with>>Choose Program,
    then look for
    Microsoft (r) Windows Based Script Host
    somewhere in the list of programs. If you find it there, click it to
    hilight it, then click to put a check in the box for 'Always use the
    selected program...'. Click 'OK'. Then retry double-clicking the .js file
    to run it. If that doesn't work, there's another way, but this should be
    easier. No changes to the script itself are needed.
    If you do get this working, you can create a shortcut to the script, change
    it's icon to the HP Director one, and it very nearly looks like when it just
    actually worked pre-IE7.
     
    Code-Curious Mom, Nov 3, 2006
    #34
  15. Hi Tpm,
    Let's try a different angle. Create a shortcut to the .js file where you'd
    like to use it from (the desktop perhaps). Right-click the shortcut, click
    Properties. Add
    wscript.exe to the beginning of the 'Target' entry so it reads something
    like
    wscript.exe "_path_and_filename.js"
    Just add the wscript.exe and a <space> don't change whatever already is
    shown in quotes. Then try running the script from the shortcut. This should
    make the script execute in the Script Host instead of opening in Notepad.
    (Having them open in Notepad by default can make it less likely you'd
    accidentally run a malicious script.)

    If that doesn't do it, try the comment by Doug Baird at Sandi's Site
    http://msmvps.com/blogs/spywaresucks/archive/2006/10/22/197647.aspx
    (I don't think the additional stuff he's adding should be necessary, but
    shouldn't hurt.)
     
    Code-Curious Mom, Nov 3, 2006
    #35
  16. Update: I created a shortcut from HP and then copied it to the new
    Not sure exactly what you mean by that but I'll assume you've got a working
    shortcut to the .js file. You can't delete the .js file that the shortcut
    is to, but you can move it if desired. Windows will likely find where you
    moved it to (when you double-click the shortcut) and offer to fix it. Click
    'Fix it' and you should be ok.
    If for any reason that doesn't work, you can always recreate the shortcut
    and reenter the wscript.exe part.
     
    Code-Curious Mom, Nov 3, 2006
    #36
  17. Don't know, but FWIW, this is what I'd do:
    1. Try Uninstall/reinstall the HP software and then retry the workaround at
    http://msmvps.com/blogs/spywaresucks/archive/2006/10/22/197647.aspx
    to get director to show onscreen and then retry the scan.
    2. Check HP website for a different driver for your model.
    3. Go to the HP website and talk to them via HP chat.
    4. Post what model scanner you are using and see if anyone else reports
    that theirs does/doesn't work with the workaround.

    Does the File>From Scanner or Camera option in the 'Paint' program work?
     
    Code-Curious Mom, Nov 6, 2006
    #37
  18. Jeff Ingman

    The Berliner Guest

    I live in Germany, use a german system, german software and the german hp
    director - and had the same problem until I read your very helpful hint.
    Thank you so much. Actually the HP hotline in Germany gave me the link!
     
    The Berliner, Nov 21, 2006
    #38
  19. I have copied the script file and installed it but I am getting an error
    message saying it cannot find the file on line 3. Any assistance in this
    matter would be appreciated by a know enough to get in trouble guy.

    Many thanks

    Dave
     
    Grumpy_Flyfisher, May 25, 2007
    #39
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