IE7 sometimes closes, sometimes asks if I want to close all tabs

Discussion in 'Internet Explorer' started by Swaff, Dec 27, 2007.

  1. Swaff

    Swaff Guest

    Hi,

    I am having issues with IE7. I have created a number of web pages and
    occasionally when I open one, IE7 asks if I want to close all tabs. This is
    done after it displays the page itself. If I answer yes, IE7 closes, if I
    answer no, IE7 asks again if I want to close all tabs. I suspected that this
    issue was because of some bad code, so I tried the web page on other
    computers runnin IE7 and IE6. In both instances it worked.

    My P.C. has the ability to log into it via 2 users, myself and my wife. I
    moved the file to the Share and logged in to my wifes account. I was able to
    display it from there. This leads me to believe that it is something having
    to do with a program that I run that is not compatible with IE7. Every now
    and again, I also come across web pages that do the same thing, yet I know
    that they work, again when I log in as my wife, and also on other P.C.'s in
    the house.

    I had posted this question to the Experts Exchange, as I am a member, but
    they were not able to answer the question. I am hoping someone here may have
    the answer. The web page I referenced that did the same thing was in that
    trail, but it has been deleted. If I come up with it again I will post it. I
    am pretty tired of it.

    I have also tried to uninstall and re-install IE7 but it still does not
    matter it does the same thing.

    Please help.

    Swaff -)
     
    Swaff, Dec 27, 2007
    #1
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  2. Swaff

    Leonard Grey Guest

    To determine if your problem is caused by a third-party add-on, start IE
    7 with no add-ons. If the problem no longer occurs, one (or more)
    add-ons was causing the problem.

    For Windows XP:
    All Programs > Accessories > System Tools > Internet Explorer (No Add-ons)

    For Windows Vista:
    Type Internet Explorer in the Start Search box > click Internet Explorer
    (No Add-Ons)

    To determine if your problem is caused by incorrect configuration
    settings, reset IE 7 to its original configuration. If the problem no
    longer occurs, one (or more) incorrect configuration settings was
    causing the problem.

    Tools > Internet Options > Advanced tab > under Reset Internet Explorer
    Settings, click Reset.

    Note: If you want to continue to use any of your add-ons after a reset,
    you'll have to reinstall them.
     
    Leonard Grey, Dec 27, 2007
    #2
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  3. Swaff

    Swaff Guest

    Leonard,

    Thanks for the quick response. I did as you asked and started IE without
    add-ons and opened the page. This time, IE closed down completely. If I bring
    up IE now, in full mode, it does the same thing as it used to.. asks if I
    want to close all tabs. In regards to the reset of IE, I can do that, but I
    just re-installed it today. I would suspect that a re-instal would do the
    same as a reset!?

    Thanks,

    Swaff -)
     
    Swaff, Dec 27, 2007
    #3
  4. Swaff

    PA Bear Guest

    You may have another horked (dirty; bad; flawed) install of IE7. I suggest
    that you...

    1. Uninstall IE7 (which automatically returns you to IE6) per
    http://www.ie-vista.com/kbase2.html

    2a. Uninstall all toolbars and third-party Windows Themes (including Window
    Blinds).

    2b. Disable all Norton Add-ons, if applicable.

    3. Reinstall IE7 exactly per
    http://www.ie-vista.com/known_issues.html#pre-install, and using
    http://www.microsoft.com/windows/downloads/default.mspx as the installation
    source, not Automatic/Windows Update.

    4. IMMEDIATELY go to http://windowsupdate.microsoft.com and install any
    critical updates offered. If a "Root Certificates" update is listed in the
    Optional category, you might install it, too, to take full advantage of
    IE7's additional security.

    Also see:

    IEBlog : IE7 (Un)Installation and Anti-Malware Applications
    http://blogs.msdn.com/ie/archive/2006/10/11/IE7-Installation-and-Anti_2D00_Malware-Applications.aspx

    What's New in Internet Explorer 7
    http://msdn2.microsoft.com/en-us/library/ms649487.aspx

    Release Notes
    http://msdn2.microsoft.com/en-us/ie/Aa740486.aspx
     
    PA Bear, Dec 28, 2007
    #4
  5. Swaff

    Swaff Guest

    Thanks for the quick response again... Just a quick question. In the first
    instruction, you mention to uninstall using the web page for vista. I am
    running XP Pro, SP2. Do these instructions still apply?

    Swaff- )
     
    Swaff, Dec 28, 2007
    #5

  6. That page is for WinXP
     
    Frank Saunders, MS-MVP OE/WM, Dec 28, 2007
    #6
  7. Swaff

    PA Bear Guest

    Ignore the reference to Vista in that URL.
     
    PA Bear, Dec 28, 2007
    #7
  8. Swaff

    Swaff Guest

    Thanks for the reply again.... I did manage to start prior to the response,
    but of course, as luck would have it... I need to install the recovery
    console, as the others did not work... and, my XP Pro version is prior to
    XP-SP2. This just gets more and more fun... What a way to enjoy your week
    off!!!

    So, I will respond once I figure out how to create a windows XP sp2
    installation folder and continue from there. This seems like an awful lot of
    work for a product that was installed via an Automatic update and pushed down
    to my P.C. I had suspected that I would have problems, but nothing to this
    extent!

    Swaff -)
     
    Swaff, Dec 28, 2007
    #8
  9. Swaff

    PA Bear Guest

    Required reading IMHO before installing IE7:

    Sandi's Installation Tips <= FOLLOW THESE TIPS TO THE LETTER!
    http://www.ie-vista.com/known_issues.html#pre-install

    [And I strongly recommend using
    http://www.microsoft.com/windows/downloads/ie/getitnow.mspx as the
    installation source, not Automatic/Windows Update. Make *certain* that you
    check in at Windows Update immediately after installing IE7 and install any
    critical updates offered. If Optional Updates category offers Root
    Certificates update, I recommend installing it to take full advantage of
    IE7's additional security.]

    IEBlog : IE7 Installation and Anti-Malware Applications
    http://blogs.msdn.com/ie/archive/2006/10/11/IE7-Installation-and-Anti_2D00_Malware-Applications.aspx
     
    PA Bear, Dec 28, 2007
    #9
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