IE7 Terminates/Closes Unexpectedly w/o error reporting

Discussion in 'Internet Explorer' started by Dr.Gambit, Oct 23, 2006.

  1. Dr.Gambit

    Dr.Gambit Guest

    I have been looking at posts regarding this issue and I still do not see a
    solution to this problem.

    IE7 will just 'close' automatically, without warning or error. Most of this
    time while using tabs.

    Now, before you post your links to other websites here is what I have tried:

    Full virus scan using OneCare (nothing found)
    Full Malware scan using Windows Defender (nothing found)
    Cleared all cookies/cache
    Adjusted settings for cache
    Performed full IE reset
    Ran IE with addons OFF

    This problem still comes up every single time. Right now I am using firefox
    just to post this, because of the instability of IE. Please help!
     
    Dr.Gambit, Oct 23, 2006
    #1
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  2. Check for malware:
    All MS-MVP Sites.
    http://aumha.org/a/parasite.htm
    http://aumha.org/a/quickfix.htm
    http://www.elephantboycomputers.com/page2.html#Removing_Malware
    http://mvps.org/winhelp2002/unwanted.htm
    http://inetexplorer.mvps.org/darnit.html
    http://www.mvps.org/sramesh2k/Malware_Defence.htm

    Unexplained computer behavior may be caused by deceptive software.
    http://support.microsoft.com/kb/827315

    So How Did I Get Infected Anyway?
    For quite a few people it's by installing Messenger Plus, whose ads for
    malware don't identify the malware as such and try to convince you that you
    owe it to the author. See also:
    http://www.wilderssecurity.com/showthread.php?t=27971
    Don't ever do a "default" install of anything. Always choose Custom and see
    what else is being carried along. Don't install any extras you're not sure
    of.
     
    Frank Saunders, MS-MVP OE/WM, Dec 18, 2006
    #2
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  3. Sorry, but no one product finds or stops all malware.
     
    Frank Saunders, MS-MVP OE/WM, Dec 19, 2006
    #3
  4. Dr.Gambit

    pepe Guest

    I have experienced this problem many times. To date nothing I do seems to
    stop IE7 closing without warning - I wondered if it was caused by a memory
    leak - but don't have the tools to track this unpredictable issue!
     
    pepe, Apr 30, 2007
    #4
  5. Dr.Gambit

    Rob ^_^ Guest

    Hi Dr,

    It seems most problems with IE7 are caused by incompatible addons (toolbars
    and BHOs - Browser Helper Objects). It is easy to test if an Addon is
    causing a problem.
    Start IE7 in no addons mode... select
    Start>Programs>Accessories>System Tools>Internet Explorer (no Addons)

    If the problem disappears then you will know that it is an Addon that is
    causing the problem.
    If this is the case then the next step is to find which addon(s) is causing
    the problem and then disable or uninstall it.
    or
    You may like to run IE7 with no addon toolbars or BHO's - uncheck 'Enable
    third-party browser extensions' on the Advanced tab of Internet Options. *
    this is the easiest fix.

    Otherwise, start the Addons Manager - IE - Tools>Manage
    Addons>Enable/Disable Addons.
    Select Toolbar or Browser Helper Addons one at a time and disable them and
    then restart IE to see if the problem disappears, then you will know that
    that particular addon is causing the problem and you can uninstall it or
    leave it disabled.

    If you are using a popuplar addon, such as google, msn, aol, yahoo search
    toolbars, check with the vendor for an update, as they may have fixed the
    toolbar since you last installed it.

    Trust this helps.

    Regards.
     
    Rob ^_^, Apr 30, 2007
    #5
  6. Dr.Gambit

    mango jimmy Guest

     
    mango jimmy, May 1, 2007
    #6
  7. Dr.Gambit

    mango jimmy Guest

    Hi there

    I just updated to Explorer 7 and now when I try to open the web It tells me
    it has to close and send an error report.
    It kept happening so I re-downloaded and it stilloccurs
    ....Very annoying, and a big hassle.

    Does anyone know what is going on? Is this common?
    like the prev. poster I am now running firefox to access the web.
    But I 'd prefer my good explorer back!

    Any advice would be much appreciated.
    Mango Jimmy in Japan
     
    mango jimmy, May 1, 2007
    #7
  8. Dr.Gambit

    Sooupper Guest

    Rob
    This does not fix the bug. I disabled all the addons (EXCEPT MICROSOFT) and
    IE7 still shuts down when closing tabs. This happened most often on the 2nd
    and 4th tabs

    MER
     
    Sooupper, May 14, 2007
    #8

  9. Do a thorough check for malware, following all of the steps at one of these
    Web pages.
    Help with malware:
    All MS-MVP Sites.
    http://aumha.org/a/parasite.htm
    http://aumha.org/a/quickfix.htm
    http://www.elephantboycomputers.com/page2.html#Removing_Malware
    http://mvps.org/winhelp2002/unwanted.htm
    http://inetexplorer.mvps.org/darnit.html
    http://www.mvps.org/sramesh2k/Malware_Defence.htm

    Unexplained computer behavior may be caused by deceptive software.
    http://support.microsoft.com/kb/827315

    So How Did I Get Infected Anyway?
    For quite a few people it's by installing Messenger Plus, whose ads for
    malware don't identify the malware as such and try to convince you that you
    owe it to the author. See also:
    http://www.wilderssecurity.com/showthread.php?t=27971
    Don't ever do a "default" install of anything. Always choose Custom and see
    what else is being carried along. Don't install any extras you're not sure
    of.
     
    Frank Saunders, MS-MVP OE/WM, May 18, 2007
    #9
  10. Dr.Gambit

    dunfordjr Guest

    I have a question. That is if my problem is related to the problem being
    discussed in this thread.

    When I go from my Home Page (IE7) to Windows Mail, I can spend a couple of
    minutes reading an e-mail and the next thing I know is that IE7 has closed.

    Thanks....
     
    dunfordjr, Jun 21, 2007
    #10
  11. I know of three causes for the vast majority of such problems:
    1. Incompatible add-ons: What if you right click the IE icon on the desktop
    and choose Start Without Add-ons?
    Or go to Start | All Programs | Accessories | System Tools | Internet
    Explorer (No Add-ons).

    2. Tools | Internet Options | Advanced
    Scroll to the bottom and click Reset Internet Explorer Settings.

    3. Malware already installed on the computer: Help with malware
    All MS-MVP Sites.
    http://aumha.org/a/parasite.htm
    http://aumha.org/a/quickfix.htm
    http://www.elephantboycomputers.com/page2.html#Removing_Malware
    http://mvps.org/winhelp2002/unwanted.htm
    http://inetexplorer.mvps.org/darnit.html
    http://www.mvps.org/sramesh2k/Malware_Defence.htm

    Unexplained computer behavior may be caused by deceptive software.
    http://support.microsoft.com/kb/827315

    So How Did I Get Infected Anyway?
    For quite a few people it's by installing Messenger Plus, whose ads for
    malware don't identify the malware as such and try to convince you that you
    owe it to the author. See also:
    http://www.wilderssecurity.com/showthread.php?t=27971
    Don't ever do a "default" install of anything. Always choose Custom and see
    what else is being carried along. Don't install any extras you're not sure
    of.
     
    Frank Saunders, MS-MVP OE/WM, Jun 22, 2007
    #11
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