IE7 when opening a new tab closes IE7

Discussion in 'Internet Explorer' started by John, Jan 30, 2007.

  1. John

    John Guest

    When opening a new tab or a link from an email IE7 shuts down with no
    warning. I have this problem with a laptop and with a desktop. I have
    double checked all of the setting and nothing looks incorrect. I have also
    looked for an update with no luck. Anyone else having this problem?
     
    John, Jan 30, 2007
    #1
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  2. John

    Pelu Guest

    Yes John, I have the same proble, but when I close a link, and yet I don't
    know what else can I do, I speak Spanish but I understand english very well,
    if someone knows how can we get a solution, please write here, its became
    bored tu use Window with IE7.
    Thanks,
    Luz
     
    Pelu, Jan 30, 2007
    #2
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  3. John

    PA Bear Guest

    Does this behavior persist if you start IE7 in No Add-ons mode?

    To start IE7 in No Add-ons mode:

    1. Right-click on the blue IE desktop icon and select Start without Add-ons;

    2. Start > (All) Programs > Accessories > System Tools > Internet Explorer
    (No add-ons).

    More:

    Troubleshooting and Internet Explorer’s (No Add-ons) Mode:
    http://blogs.msdn.com/ie/archive/2006/07/25/678113.aspx
     
    PA Bear, Jan 30, 2007
    #3
  4. John

    John Guest

    Either way the results are the same. It does seem to be happening more
    frequently. Before it was just once in a while now it is two to three times
    a day.
     
    John, Jan 30, 2007
    #4
  5. Do a thorough malware check. Help with malware:
    All MS-MVP Sites.
    http://aumha.org/a/parasite.htm
    http://aumha.org/a/quickfix.htm
    http://www.elephantboycomputers.com/page2.html#Removing_Malware
    http://mvps.org/winhelp2002/unwanted.htm
    http://inetexplorer.mvps.org/darnit.html
    http://www.mvps.org/sramesh2k/Malware_Defence.htm

    Unexplained computer behavior may be caused by deceptive software.
    http://support.microsoft.com/kb/827315

    So How Did I Get Infected Anyway?
    For quite a few people it's by installing Messenger Plus, whose ads for
    malware don't identify the malware as such and try to convince you that you
    owe it to the author. See also:
    http://www.wilderssecurity.com/showthread.php?t=27971
    Don't ever do a "default" install of anything. Always choose Custom and see
    what else is being carried along. Don't install any extras you're not sure
    of.
     
    Frank Saunders, MS-MVP OE/WM, Jan 30, 2007
    #5
  6. John

    Connie Guest

    Having same problem its like the more i use it the worse it gets. cant find
    anything
     
    Connie, Jan 31, 2007
    #6
  7. John

    PA Bear Guest

    See Frank's reply, or...

    You may have a horked install of IE7. I suggest reading the following
    link...

    http://www.ie-vista.com/known_issues.html#pre-install

    ....and then uninstalling and reinstalling IE7 per Sandi's tips, and using
    http://www.microsoft.com/windows/ie/default.mspx as the installation source,
    not Automatic/Windows Update.

    Also see:

    IEBlog : IE7 (Un)Installation and Anti-Malware Applications
    http://blogs.msdn.com/ie/archive/2006/10/11/IE7-Installation-and-Anti_2D00_Malware-Applications.aspx
     
    PA Bear, Jan 31, 2007
    #7
  8. John

    Connie Guest

    Well I would like to say this worked but it did not. unloaded IE7 ran spyware
    and reinstalled IE7 from the offical web site. but it is still happening, a
    bit annoying when you are doing searches on a particular item and it all of a
    sudden it is gone and you get to start all over again
     
    Connie, Jan 31, 2007
    #8
  9. What have you done to check for malware? One program won't catch
    everything.
    Have you tried running without add-ons?
     
    Frank Saunders, MS-MVP OE/WM, Jan 31, 2007
    #9
  10. John

    John Guest

    I have done the same, uninstalled and reinstalled twice, I have checked my
    computers with two different spyware systems and nothing is found. I was
    kicked off twice just trying to reply to this message. Where are the Micro
    techs to help with these issues?
     
    John, Jan 31, 2007
    #10
  11. John

    Connie Guest

    I also have IE7 at work but am not having the same issue on that system. work
    computer runs xp professional home computers run xp home version. could this
    be
    where an issue might be lying
     
    Connie, Jan 31, 2007
    #11
  12. John

    John Guest

    I have the same application XP pro @ work on laptop & XP home on desk top @
    home. Issue remains constant between the two. I have found that the more it
    is used the more often it happens. I have removed it a third time now and
    reinstalled. So far, so good.
     
    John, Jan 31, 2007
    #12

  13. It's not just malware which causes this symptom. It's *incompatible*
    (usually third-party) programs. Apparently there are even some programs
    such as Google Desktop which can cause unexpected symptoms to IE7
    which are unaffected by its No Add-ons mode. So you really need to adopt
    to the same mindset that is necessary to do a full clean-boot diagnosis.
    There are some tools which you can use which may help uncover the culprit(s)
    but in the end you might have to do a systematic analysis which covers *all* cases.
    Ref. KB316434


    Good luck

    Robert Aldwinckle
    ---
     
    Robert Aldwinckle, Jan 31, 2007
    #13
  14. John

    John Guest

    It has been tried, I have even gone as far as opening the tools and disabling
    all of the programs that are accessing or being accessed by IE7. This is
    getting so bad that attemping to open this link when notiified it shut down
    twice and this is after a complete uninstall an reinstall. The system has
    been checked for Malware, viruses, and nothing is found. I do not run Google
    desktop or any other third party software that process through IE7 except
    Microsoft programs.
     
    John, Jan 31, 2007
    #14
  15. John

    John Guest

    Frank, It may be more helpful if you could supply more suggestions of a fix
    other then Malware all of the time. We are telling you that nothing is
    found, running with no add-ons, and the problem persists. People need
    solutions and Micosft needdst ot take ownership of the problem if they want
    users to continue to keep coming back. The Microsoft issues are escalating
    that I have already purchased a more stable operating system to switch to
    once Vist really rears its ugly head. IE7 and WMP11 are only the tip of the
    neew problem on the rise. Please provide solutions not delay or coverup
    tactics for the monster.
     
    John, Jan 31, 2007
    #15
  16. John

    PA Bear Guest

    John, the problem /may/ be being caused by hijackware. Let's do another
    step in the Process of Elimination: If you uninstall IE7 (which
    automatically returns you to IE6), does this behavior persist (i.e., open
    any links crashes IE)?

    Uninstalling IE7 (which automatically returns you to IE6)
    http://www.ie-vista.com/kbase2.html

    How to uninstall Internet Explorer 7:
    http://support.microsoft.com/kb/927177

    IE7 (Un)Installation and Anti-Malware Applications:
    http://blogs.msdn.com/ie/archive/2006/10/11/IE7-Installation-and-Anti_2D00_Malware-Applications.aspx
     
    PA Bear, Jan 31, 2007
    #16
  17. John

    Connie Guest

    same here, dont use google desktop/toolbar, run all the malware stuff nothing
    connected to IE7 that i can find
     
    Connie, Jan 31, 2007
    #17
  18. John

    John Guest

    In IE6 the problem does not exist. I have run IE6 since it was introduced
    with no problems. I also have two additional computer that have not been
    upgraded to IE7 and there are no problems.
    The problems are on the two that have been upgraded to IE7. The funny part
    is it started out great but the older the install has gotten the worst the
    situation is getting. The computer I am working from curently is happening
    almost evertime a new tab is clicked on or a link to open. In order to get
    here to reply I have to go through the long way with only one tab open.
     
    John, Jan 31, 2007
    #18
  19. John

    PA Bear Guest

    I understand that you didn't encounter the problem when you were running
    IE6. I'm asking if the problem persists after *uninstalling* IE7 (which
    puts you back to IE6)?

    If it doesn't, you may have had a "dirty" install of IE7.

    If it does, it's probably a hijackware problem.
     
    PA Bear, Jan 31, 2007
    #19
  20. John

    John Guest

    When IE7 is uninstalled the problem disappears with that uninstallation. I
    have tried to reinstall three times now. twice from when IE7 was first
    released and this morning by going to the IE site at Microsoft and starting
    over fresh. I have gone through the registry and removed everything
    associated IE7 inbetween the uninstall and reinstall, the problem still
    returns as soon as IE7 is in operation. This is happening on two seperate
    systems that I have. The more people I am talking to the more I am finding
    that I am not alone, I have found about a dozen people in the past three days
    that are having the same problem. They are not on the same network or
    provider as myself either, different areas of the city I live in, different
    secure networks, even a IT professional as had the problem and has now
    removed it from all of his office PC's.

    There is no way to report it as it does not log anything in the history it
    appears as if it was just closed by the user. Solution has to out there
    somewhere.
     
    John, Feb 1, 2007
    #20
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