IE7 when opening a new tab closes IE7

Discussion in 'Internet Explorer' started by John, Jan 30, 2007.

  1. ....

    That doesn't sound like "a full clean-boot diagnosis"--just testing IE add-ons.


    Office perhaps? Clean-boot troubleshooting would not discount
    that as a possible suspect.

    In fact, one IE7 user discovered that a feature of an Office program
    had a similar effect of the symptom that you are complaining about.
    If you are suppressing dumps it might even be the same symptom.

    From an early beta tester:

    http://groups.google.com/group/microsoft.public.internetexplorer.general/msg/dd28526529a29461


    <quote>
    I went to add or remove programs, Microsoft frontpage 2003, change, add or
    remove features, and I removed the handwriting and speech features in the
    Alternative user input under office shared features.

    I rebooted, and the skchui.dll are gone, and any other program that is using
    it stopped using it, and even without an error msg. Moreover, all the .dll
    file in the ink folder were gone.

    IE7 workes wonderful now, all office programs works wonderful, and all
    programs are ok.
    </quote>

    BTW getting him to that stage was a protracted process.
    Reading the whole thread may be illuminating (or entertaining). ; )


    HTH

    Robert
    ---
     
    Robert Aldwinckle, Feb 1, 2007
    #21
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  2. I don't see where you said you don't have malware. You certainly don't say
    how you checked. If you did a thorough check where did you post your
    HijackThis log?
     
    Frank Saunders, MS-MVP OE/WM, Feb 1, 2007
    #22
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  3. John

    Bill H Guest

    John:

    The same thing happened to me. The first mistaken install of IE7 was
    miserable. However, after tracking down and following the instructions for
    preparing my machine for an IE7 installation, the IE7 install went pretty
    smoothly.

    Previous suggestions were to click on Tools > Manage Add-ons > Enable or
    Disable Add-ons, then disable every add-on. This worked for me and should
    resolve the closing of IE7 when opening a new tab. I then added back one
    add-on at a time until I found the culprit that caused the problem. In my
    case it was the "PopThis BHO" whatever that is. I have used "PopThis" on IE
    for years.

    Hope this helps.

    Bill
     
    Bill H, Feb 2, 2007
    #23
  4. John

    PA Bear Guest

    You may have (had) horked installz of IE7. I suggest reading the following
    link...

    http://www.ie-vista.com/known_issues.html#pre-install

    ....and then (uninstalling and) reinstalling IE7 per Sandi's tips, and using
    http://www.microsoft.com/windows/ie/default.mspx as the installation source,
    not Automatic/Windows Update.

    Also see:

    IEBlog : IE7 (Un)Installation and Anti-Malware Applications
    http://blogs.msdn.com/ie/archive/2006/10/11/IE7-Installation-and-Anti_2D00_Malware-Applications.aspx

    If still no joy, run a /thorough/ check for hijackware.

    Checking for/Help with Hijackware
    http://aumha.org/a/parasite.htm
    http://aumha.org/a/quickfix.htm
    http://aumha.net/viewtopic.php?t=5878
    http://wiki.castlecops.com/Malware_Removal_and_Prevention:_Introduction
    http://mvps.org/winhelp2002/unwanted.htm
    http://inetexplorer.mvps.org/data/prevention.htm
    http://inetexplorer.mvps.org/tshoot.html
    http://www.mvps.org/sramesh2k/Malware_Defence.htm
    http://defendingyourmachine.blogspot.com/
    http://www.elephantboycomputers.com/page2.html#Removing_Malware

    When all else fails, HijackThis v1.99.1
    (http://aumha.org/downloads/hijackthis.zip) is the preferred tool to use.
    It will help you to both identify and remove any hijackware/spyware. **Post
    your log to http://aumha.net/viewforum.php?f=30,
    http://castlecops.com/forum67.html,
    http://forums.subratam.org/index.php?showforum=7, or other appropriate
    forums for expert analysis, not here.**

    If the procedures look too complex - and there is no shame in admitting this
    isn't your cup of tea - take the machine to a local, reputable and
    independent (i.e., not BigBoxStoreUSA) computer repair shop.
     
    PA Bear, Feb 2, 2007
    #24
  5. John

    Connie Guest

    by your suggestion I went in and disable the PopThis BHO and havent had
    any more problems, yet anyway.
     
    Connie, Feb 7, 2007
    #25
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