Discussion in 'Internet Explorer' started by scoutmasterdan5, Nov 26, 2008.

  1. I have a major problem and that problem is that the fact that IE7 keeps
    locking up all the time. The error message that I keep getting is IE7 is not
    responding. I have all of the updates for IE7 and windows. My questions are
    1. Why does that coninue to happen to me? 2 When are the people at microsoft
    going to get off their lazy butts and do something about that. This happens
    to me at least 5 times a day. That is totally unacceptable. Something needs
    to be done about that RIGHT NOW NOT WHEN EVER THEY FEEL LIKE DOING IT. Not
    only that but the same thing happens to me when I use yahoo messenger. I want
    both problems fixed NOW. This happens way, way, way, way,way too much!!!!!
    scoutmasterdan5, Nov 26, 2008
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  2. scoutmasterdan5

    Leonard Grey Guest

    I suppose you wanted us to guess what version of Windows you have.

    Run Internet Explorer 7 in 'No Add-Ons' mode:

    If you have Vista: Start > type Internet Explorer in the Start Search
    box > click Internet Explorer (No Add-Ons)

    If you have XP: Start > All Programs > Accessories > System Tools >
    Internet Explorer (No Add-Ons)

    Alternatively, you can create a shortcut on your desktop with the
    following target path:

    "C:\Program Files\Internet Explorer\iexplore.exe" -extoff

    If no problems occur in 'No Add-Ons' mode, the problem is caused by one
    of the add-ons that load together with Internet Explorer 7.

    Problems with Internet Explorer can also be caused by by malicious
    software ('malware') that has been installed on your computer.

    Leonard Grey
    Errare Humanum Est

    Security Tips for Everyone, from PC Magazine,2817,2334856,00.asp
    Leonard Grey, Nov 26, 2008
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  3. It's not happening to millions of other users 5 times a day so what's MS
    supposed to fix?

    Unexplained computer behavior may be caused by deceptive software

    Run a /thorough/ check for hijackware, including posting your hijackthis log
    to an appropriate forum.

    Checking for/Help with Hijackware

    When all else fails, HijackThis v2.0.2
    ( is the preferred tool to use (in
    conjunction with some other utilities). HijackThis will NOT fix anything on
    its own, but it will help you to both identify and remove any
    hijackware/spyware with assistance from an expert. **Post your log to,,, or another appropriate forum for review
    by an expert in such matters, not here.**

    If the procedures look too complex - and there is no shame in admitting this
    isn't your cup of tea - take the machine to a local, reputable and
    independent (i.e., not BigBoxStoreUSA or Geek Squad) computer repair shop.
    PA Bear [MS MVP], Nov 26, 2008
  4. I do apologize for the tone of my post, It is just that problem happens very
    often and I get fustraited with that, yes I do agree that I should have told
    you what version of windows I have. It is Vista Ulitmate. If you have any
    other ideas please let me know. Anyway if I do not hear from you again
    today/tonight have a super thanksgiving holiday and try not to work too hard.
    scoutmasterdan5, Nov 26, 2008
  5. Hey PA Bear, Thank you for the info and advice. I will look into the
    suggestions you gave me and and go from there. Have a super thanksgiving and
    don't work too hard.
    Thanks again for your help
    scoutmasterdan5, Nov 26, 2008
  6. I know of three causes for the vast majority of such problems:
    1. You might have incompatible add-ons:
    Go to Start | All Programs | Accessories | System Tools
    and click Internet Explorer (No Add-ons).

    2. Tools | Internet Options | Advanced
    Scroll to the bottom and click Reset Internet Explorer Settings. Read this
    article first:
    How to use Reset Internet Explorer Settings (RIES):
    Note that the Reset IE Settings button will delete AutoComplete data (such
    as passwords.) Do you have those backed up?

    3. Malware already installed on the computer: Help with malware
    All MS-MVP Sites.

    Unexplained computer behavior may be caused by deceptive software.

    So How Did I Get Infected Anyway?
    For quite a few people it's by installing programs like Messenger Plus,
    whose ads for
    malware don't identify the malware as such and try to convince you that you
    owe it to the author. See also:
    Don't ever do a "default" install of anything. Always choose Custom and see
    what else is being carried along. Don't install any extras you're not sure

    You might also try the steps here:
    "Internet Explorer stops responding, stops working, or restarts"
    Frank Saunders MS-MVP IE,OE/WM, Nov 27, 2008
  7. scoutmasterdan5

    C A Upsdell Guest

    Another possibility is that your O/S is unstable due to a bad driver or
    third party software (especially software that digs into the guts of
    your PC). Make sure you have the latest drivers for your devices
    (especially the video), all updates for your third party software, and
    consider disabling or uninstalling all utilities other than your
    antivirus software (if the problem then goes away, install each utility
    one at a time till you find the culprit).
    C A Upsdell, Nov 27, 2008
  8. scoutmasterdan5

    Sven Pran Guest

    An entirely different possibility is that this behaviour is caused by one of
    the (automatic) updates to Windows Vista I have received from Microsoft.

    My IE7 started occationally freezing a couple (I believe) of weeks ago. This
    morning I had another message that there had been an update, and this
    afternoon I had the most severe freeze that has ever occurred to my IE7. I
    had been away from my computer (with IE7 and Office active but idling) for
    an hour or so and when I returned IE7 was frozen. Even after aborting IE7 in
    my Windows task manager it would not disappear from the screen and I had to
    restart my entire windows to be on the safe side.

    Add ons? malware? drivers?

    The only way such items can have been installed on my system is directly or
    indirectly as part of Windows updates from MS.. I depend on MS Windows
    security center, can this not be trusted? (In additiuon I have my own NAT
    gateway/firewall and a very reliable Norwegian anti virus protection

    Sven Pran, Nov 28, 2008
  9. PA Bear [MS MVP], Nov 28, 2008
  10. scoutmasterdan5

    Sven Pran Guest

    Yes, I know.
    Only, a comment to the previous post (that I commented) seemed called for.

    regards Sven
    Sven Pran, Nov 28, 2008
  11. Hey Daniel, maybe if you actually were my friend back then, you could have asked me instead of someone on the Google forums (or Michelle for that matter) and why take it out on the innocent people here? SERIOUSLY
    Sam Richardson, Jan 11, 2014
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