IE7B3: 3 installation attempts have screwed up Windows XP-pro/SP2

Discussion in 'Internet Explorer' started by Trond Ruud, Jul 20, 2006.

  1. Trond Ruud

    Trond Ruud Guest

    Internet Explorer 7 Beta3 not only fails to install in my Windows XP Pro
    SP2, but seems to have screwed up my Windows XP system as well
    Three attempts at installing Internet Explorer 7 Beta3 have all ended in a
    an error message that IE7 cannot be installed, and that I must immediately
    reboot to have all changes made to my system removed.
    However, on rebooting after the first attempt, all my Favorites shortcuts
    were gone from Internet Explorer (6.0) along with a number of Internet
    shortcuts that I had on my desktop. My Favorites folder seems to be gone as
    well (no backup), so the IE7b3 installation behaves pretty much like an
    oversized virus. 2 subsequent attempts at installing it both ended the same
    way (luckily, I imported copies of my favorites into both the Mozilla
    Firefox and Opera browsers, so hopefully they can be copied back into
    Internet Explorer when/if it starts working again?)
    My biggest problem right now is that IE6 crashes on startup, so I can't use
    Internet Explorer and the Windows Update facility anymore. Do you have any
    IE6 removal/cleanup and re-installation utilities?
    Trond Ruud
     
    Trond Ruud, Jul 20, 2006
    #1
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  2. Trond Ruud

    NotMe Guest

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  3. Consumer-only support for Internet Explorer 7 Beta 2 is available via the
    phone for North America, English speaking customers. Customers must be
    running Windows XP in a non domain environment. Microsoft will provide best
    effort support during this pre-release (beta).

    Support number: 1-866-876-4926

    Hours of operation:
    Monday-Friday 5 am - 9 pm Pacific Standard Time
    Saturday-Sunday 6 am - 3 pm Pacific Standard Time

    Source: http://www.microsoft.com/windows/ie/support/default.mspx
     
    Frank Saunders, MS-MVP OE, Jul 21, 2006
    #3
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