IE8 error on reset

Discussion in 'Internet Explorer' started by bluemoonfla, Jun 2, 2010.

  1. bluemoonfla

    bluemoonfla Guest

    Frustration at Windows 7 continues. New Toshiba L455D-S5976 laptop running
    Windows 7 Home premium.
    When trying to perform the "reset internet explorer settings" function and
    error message appeared with the following:
    IE 7.0 Unattended Install Utility has stopped working
    Windows is checking for a solution to the problem....

    This stayed there for 10 mins, until I used taskmgr to close it

    Have gone to IE8 website, thinking I could download clean copy of IE8, only
    to receive message saying IE8 is part of Windows 7, and no download links for
    it since I am already running it.
    If I am running IE8, why am I getting a IE7 unattend.exe error message???
    I was resetting IE8 to try to clear anything that may be blocking my update
    for Adobe Reader 9.3 which is also failing with error message 1311 source
    file not found.
    So am I running IE8 or IE7?
    bluemoonfla, Jun 2, 2010
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  2. PA Bear [MS MVP], Jun 3, 2010
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  3. bluemoonfla

    rob^_^ Guest

    Hi BM,

    Go to

    And download and install the latest version from there.... they have had
    multiple updates in the past few months and have changed the way they update
    their software... It may be that your current version is looking in an old
    location for the latest update.

    The C:\windows\system32\ieunatt.exe error is probably occurring because you
    have an open connection to the Adobe update servers left open that is poling
    their servers and stopping the IE Reset from gaining exclusive elevated
    access to the IE Registry settings.

    Once you install the latest Adobe reader update, you could try the IE Reset
    again, but I would not worry about it until the next time you need to use
    it... i am expecting that the correct Adobe update will make THAT issue

    rob^_^, Jun 3, 2010
  4. "IE 7.0 Unattended Install Utility has stopped working" error:

    To resolve the error, go to the "ieUnatt.exe" file in the ?C:/Windows/System32? folder, and then right click on that file (named "ieUnatt.exe") and then left click on "Run as administrator." Restart your computer and retry to reset Internet Explorer by left clicking on "Reset" button on the "Advanced" tab in Internet Options in the Control Panel.

    Lawrence Cassidy, Jan 20, 2011
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