IE8 won't re-install / ie8_main.log is missing

Discussion in 'Internet Explorer' started by MeAtHome, Jul 30, 2012.

  1. MeAtHome

    MeAtHome Guest

    I'm not a newbie - fairly high PC experience, but this is the first
    problem I've had that doesn't even come up with a Google search.

    I'm in a fairly new re-install of Win XP Pro. Did all updates
    including SP3. My Internet Explorer 8
    was starting to act up in the past couple of weeks (taking long pauses
    when moving to new sites, Internet Options won't open,'smartscreen
    filter' says the MS site is unavailable...all indications that IE8 had
    become corrupted). As of yesterday, my Paypal account is now flagging
    me for 'using an older unsecure browser - please upgrade' so it looks
    like it's getting worse. Decided I would just re-install and start
    over.

    None of the re-installs work - IE8 fails each time and I've been in a
    viscious circle stepping back to a restore point, so I can at least
    keep surfing (since each install attempt corrupts the working version
    I had).

    Found on page on MS site that told me to check my ie8_main.log for any
    errors. So here is my problem. Checked my Windows folder...and it's
    not there! I have two IE8 'Folders' (one called IE8 and another called
    IE8(2) which is in 'blue'.

    To make matters even stranger, I use Acronis True Image for backup
    peace of mind...I took a look at the two images I have (made just a
    couple weeks after my full install) and ie8_main.log isn't in there
    either)! So, using System Restore won't bring it back. Could it be
    possible it never created one to begin with?

    This is obviously what is making my re-install fail. My bigger problem
    is...I can't find any answers as to how to get that back? Not a word
    about a missing ie8_main.log anywhere on the MS site either.

    I'm not expecting any miracles...but does anyone have any idea what I
    should try next?
     
    MeAtHome, Jul 30, 2012
    #1
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  2. MeAtHome

    SC Tom Guest

    I know this may be a bit late, but I saw your reply to the "Is this group
    dead" post and thought I'd throw in my 2¢ worth.

    Have you run CHKDSK /R to eliminate the HDD from the circle of problems?
    How about SFC /SCANNOW ? Here's some help with it:
    Reading the CBS.LOG from SFC
    http://support.microsoft.com/kb/928228

    Did you come across this article in your (internet) travels:
    http://support.microsoft.com/kb/949220
    Did you install IE8 from a full install file
    http://www.microsoft.com/en-us/download/details.aspx?id=43 or from updates?

    Here are a couple of other interesting articles that may be of some help:
    How do I remove Internet Explorer 8 from Windows as a troubleshooting step?
    http://support.microsoft.com/kb/957700
    How to perform a repair installation of Windows XP if a later version of
    Internet Explorer is installed http://support.microsoft.com/kb/917964
    How to perform an in-place upgrade (reinstallation) of Windows XP
    http://support.microsoft.com/kb/978788

    What happens if you rename the two IE8 folders before doing the
    installation?

    I don't know if any of this will help; it may be quicker to wipe the HDD and
    start over than troubleshooting this for too much longer :-(
     
    SC Tom, Aug 4, 2012
    #2
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  3. MeAtHome

    MeAtHome Guest

    Appreciate your suggestions! I'll give some of them a try.
     
    MeAtHome, Aug 7, 2012
    #3
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