iexplore has performed an illegal operation

Discussion in 'Internet Explorer' started by André Bordeleau, Nov 12, 2009.

  1. Hi,

    I just reformated my W98SE computer using the original Product Recovery CD.
    Internet Explorer 5 gets installed.
    I want to upgrade to IE6 through www.microsoft.com/downloads.

    When I try to go on that website, I get the following message:
    iexplore
    This program has performed an illegal operation and will be shut down.
    Details:
    iexplore caused an invalid page fault in module KERNEL32.DLL at 0167: bff
    74347.

    That message never appears when navigating on other websites. It seems to
    happen only on any Microsoft websites.

    Any idea why?

    Thanks,
    André
     
    André Bordeleau, Nov 12, 2009
    #1
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  2. Possibly a corrupted Pass Word List( .pwl) file.

    Do a search for all *.pwl files on the machine and delete them, then reboot
    the machine.

    Reference Article:
    http://support.microsoft.com/kb/187965

    Good luck,

    Donald Anadell
     
    Donald Anadell, Nov 12, 2009
    #2
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  3. As you suggested Donald, I deleted the .pwl files and restarted the computer
    with no change: I get the same "iexplore illegal operation message" when I
    try to go on a Microsoft website. I wrote on my initial post: «That
    message never appears when navigating on other websites.» Well, it's true
    for a few websites I tried like Google and MSN, but on websites requiring
    Adobe Flash Player for example, the illegal operation message appears with
    an invalid page fault in the Flash module. I get a message to install Adobe
    Flash Player, but since it seems that I can not install an appropriate
    version with IE5 it is probably normal to get that message (looks like going
    in a loop).

    But what about a Microsoft website?
    Why after clearing the .pwl files I can't open it?... No further
    troubleshooting found on http://support.microsoft.com/kb/187965

    Any other suggestion?
     
    André Bordeleau, Nov 12, 2009
    #3

  4. Try disabling all BHO. In Options, Advanced tab, Browsing section
    [uncheck] Enable third-party browser extensions (requires restart)

    Report any change in symptoms.


    ---
     
    Robert Aldwinckle, Nov 13, 2009
    #4
  5. None, except to remind you that you are trying to navigate a 2009 Internet
    with a 1999 OS, Browser, and Windows Script Host.

    You might take the advice offered by VanguardLH in this thread and try the
    direct download link for IE6.

    Good luck,

    Donald Anadell
     
    Donald Anadell, Nov 13, 2009
    #5
  6. Thank you very much "VanguardLH" for your link
    http://download.microsoft.com/download/ie6sp1/finrel/6_sp1/W98NT42KMeXP/EN-US/ie6setup.exe
    I could use it to install IE6 by transfering the file with a USB key (from
    my Vista) and Internet Explorer 6 now works fine on the W98 machine!
    I did all the Windows Updates with no problems, no more "illegal operation"
    messages!

    I am now in the process of getting Adobe Flash Player 9, but for some
    unknown reason I can not access www.adobe.com
    I had the same access problem for getting Adobe Reader 6.0, but I found a
    direct link just like you gave me and I got it installed OK.
    Hopefully I will find a similar solution for the Flash Player and/or the
    reason of the "Page can not be displayed" with adobe.com

    I know this W98 computer is minimal for web surfing... I don't use it, but
    for the time being my sister is happy with it for emails, games and some web
    surfing, until she gets a new computer!

    Thanks everyone for your attention,
    André
     
    André Bordeleau, Nov 14, 2009
    #6
  7. André Bordeleau

    VanguardLH Guest

    Adobe likes to use Flash on their home page. The problem is that their
    scripts need some work. I've seen several hosts where problems were
    found caused to the script used inside their Flash content. Is there an
    entry in Add/Remove Programs to uninstall the current Flash Player?
    Uninstall it. Then when you visit their home page, they detect that you
    don't have their AX control and will instead present a non-Flash version
    of their home page. You can then click on the links to go to their
    Flash download page and see if it works to install it from there.

    If the uninstall fails or is not listed in Add/Remove Programs, you can
    get their uninstaller from:

    http://kb2.adobe.com/cps/141/tn_14157.html

    That page doesn't use Flash content so you might be able to display it.
    If not, the link to their Windows uninstaller is:

    http://download.macromedia.com/pub/flashplayer/current/uninstall_flash_player.exe

    You can then visit their site while nude of their AX control to see if
    you can then navigate their site and get the latest version installed.
     
    VanguardLH, Nov 14, 2009
    #7
  8. As far as I know, I had no flash player or something related installed,
    nothing shown in Add/Remove Programs except for the Adobe Flash Player
    Plug-in that I installed thinking it was an extractor like the IE6 you
    provided me. I unistalled it.
    Unable to display page http://kb2.adobe.com/cps/141/tn_14157.html
    I use the .exe file link you provided to download and transfert the file on
    the W98 computer, as the latter is not configured to read this newsgroup: I
    have not installed Windows Mail or configured Outlkook Express on it.
    Hotmail is adequate for my sister, she says.

    I ran the uninstall_flash_player.exe and it deleted the FlashUtil.exe file
    with some others I think (?).
    I then got the message: «The C:\WINDOWS\TEMP\FlashUtil.exe file expects a
    newer version of Windows. Upgrade your Windows version.»

    I tried to access www.adobe.com and the page
    http://kb2.adobe.com/cps/141/tn_14157.html with no success.

    Do I really need to install Adobe Flash Player?... Will other player like
    VLC Media Player or else do, if compatible with the W98 machine?
     
    André Bordeleau, Nov 14, 2009
    #8
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