IIS Snap-In in Server Management

Discussion in 'Windows Small Business Server' started by Ron, May 1, 2007.

  1. Ron

    Ron Guest

    When I go to Server Management / Advanced Management and click on IIS, I get
    a "red x" message that says MMC could not create the Snap-In. I assume this
    is the much vaunted IIS Admin console that I need. I am also assuming the
    fact that it is missing means something went wrong during installation.
    Thoughts/suggestions?
     
    Ron, May 1, 2007
    #1
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  2. Hi Ron,

    Thanks for posting here.

    From the description, I understand the issue is that you get message that
    says MMC could not create the Snap-In when you go to IIS snap-in. If I am
    off base, please don't hesitate to let me know.

    Let us refer to the following steps to troubleshoot the issue:

    1.Please register the following dll file

    regsvr32 %SystemRoot%\system32\mmcndmgr.dll
    regsvr32 inetmgr.dll

    2.uninstall and reinstall IIS

    How to remove and reinstall IIS 5.0, 5.1 and 6.0

    http://support.microsoft.com/kb/325889/en-us


    Hope this helps

    Have a nice day!

    Best regards,

    Jacky Luo (MSFT)
    Microsoft CSS Online Newsgroup Support

    Get Secure! - www.microsoft.com/security
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    Jacky Luo [MSFT], May 2, 2007
    #2
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  3. Ron

    Ron Guest

    Because IIS Server Management was not available, I had no way to back up the
    original configuration. I went ahead and uninstalled and reinstalled IIS and
    now the IIS Manager is there, but SharePoint Administration comes up with
    page not found for localhost:8081 and Exchange seems to not be working.
    Re-running the Internet/E-mail Wizard had errors on all 4 steps.
     
    Ron, May 3, 2007
    #3
  4. Hi Ron,

    Thanks for posting back.

    It is recommended that you take into the following article to get more
    information to configure internet connection in SBS
    2003 environment:

    825763 How to configure Internet access in Windows Small Business Server
    2003

    http://support.microsoft.com/?id=825763

    Please check DNS service,exchange related services,OWA,RWW etc.

    If the issue persists, please help me collect the following information for
    analysis:

    1.As you said,you rerun Internet/E-mail Wizard and had errors on all 4
    steps.Please elaborate on what exact error appear.Please capture screenshot
    of the error and send to me at

    2.Please locate the Icwdetails.htm file in the
    %sbsprogramdir%\Networking\ICW directory on the SBS Server, then send it to

    my working mailbox:

    3.Please send me CEICW log: %sbsprogramdir%\Support\icwlog.txt.

    4.Collect Network MPS Report on the server

    Please send me a MPS report and I will check the log.

    a. Visit
    http://download.microsoft.com/download/b/b/1/bb139fcb-4aac-4fe5-a579-30b0bd9
    15706/MPSRPT_NETWORK.EXE to download the

    file.

    b. Run the MPSRPT_NETWORK.EXE on the server box.

    c. Wait for 10~15 minutes.

    d. Open Windows explorer, navigate to
    %SYSTEMROOT%\MPSReports\Network\Reports\cab\

    e. Send the .cab file directly to me at


    Please compress all files and send to my working mailbox:




    Have a nice day!

    Best regards,

    Jacky Luo (MSFT)
    Microsoft CSS Online Newsgroup Support

    Get Secure! - www.microsoft.com/security
    ====================================================
    PLEASE NOTE: The partner managed newsgroups are provided to
    assist with break/fix issues and simple how to questions.
    We also love to hear your product feedback! Let us know what you think by
    posting

    from the web interface: Partner Feedback
    from your newsreader: microsoft.private.directaccess.partnerfeedback.

    We look forward to hearing from you!
    ====================================================
    When responding to posts, please "Reply to Group" via your newsreader
    so that others may learn and benefit from this issue.
    ====================================================
    This posting is provided "AS IS" with no warranties, and confers no rights.
    ====================================================
     
    Jacky Luo [MSFT], May 3, 2007
    #4
  5. Ron

    Ron Guest

    Thanks for the reply!

    I followed the advice in your earlier post and got IIS re-installed. Then,
    based on other posts in this newsgroup I went ahead and re-installed the
    intranet component using the setup wizard. Pretty much everything seems to
    be working with the exception of an Exchange error I get when trying to
    configur e-mail in the Internet/e-mail wizard (i.e., only step 4 is
    generating error). I re-booted the system and checked the event log and am
    getting the following errors (presented in order of occurence):

    Event Type: Error
    Event Source: Service Control Manager
    Event Category: None
    Event ID: 7000
    Date: 5/3/2007
    Time: 10:44:57 AM
    User: N/A
    Computer: SERVER1
    Description:
    The Microsoft Exchange POP3 service failed to start due to the following
    error:
    The executable program that this service is configured to run in does not
    implement the service.

    For more information, see Help and Support Center at
    http://go.microsoft.com/fwlink/events.asp.

    ************************************************

    Event Type: Error
    Event Source: Service Control Manager
    Event Category: None
    Event ID: 7000
    Date: 5/3/2007
    Time: 10:44:57 AM
    User: N/A
    Computer: SERVER1
    Description:
    The Microsoft Exchange Routing Engine service failed to start due to the
    following error:
    The executable program that this service is configured to run in does not
    implement the service.

    For more information, see Help and Support Center at
    http://go.microsoft.com/fwlink/events.asp.


    Looking at the link you sent I don't seee anything about configuring
    exchange in there. Any ideas?

    Regards,
    Ron

     
    Ron, May 3, 2007
    #5
  6. Hi Ron,

    Thanks for posting back.

    Please run services.msc and make sure exchange information store and
    exchange routing engine,exchange management service are all running.
    exchange pop3 service are disabled by default. if they are not
    running,Please start it manually.

    If issue persists,Please uninstall and reinstall exchange.


    Action One: Try to remove the Exchange first, and then re-install it:

    1. First, please refer to the following document to back up the whole SBS
    Server:

    Backing Up and Restoring Windows Small Business Server 2003
    http://go.microsoft.com/fwlink/?LinkId=49916

    2. Open the Add or Remove Programs on the SBS Server, select Windows Small
    Business Server 2003 and click Change/Remove.

    3. Go to Component Selection page, select Exchange Server, and then choose
    Remove, and click Next.

    4. Then repeat the step 2-3 to re-install the Exchange Server.


    Action Two: If the uninstallation cannot complete, we can try a manual
    uninstall of Exchange.

    1. Please refer to the following KB article to manual remove the Exchange
    2003:

    273478 How to completely remove Exchange 2000 or Exchange 2003 from Active
    Directory
    http://support.microsoft.com/kb/273478

    2. Input the SBS 2003 CD2, and then run "setup /install".

    3. Choose to 'install' against all the valid listed components in the
    pop-up page, and then start the installation.

    4. Choose 'Yes' when prompting to overwrite the newer version files.

    5. Once the installation is completed, install Exchange 2003 SP1.

    6. And then, reinstall SBS 2003 SP1.

    If you can install exchange successfully,rerun configure Internet/e-mail
    wizard.

    If issue still occur,Please capture screenshot of error message of step 4
    when you configure e-mail in the Internet/e-mail wizard.save as jpg file
    and send to me at


    Have a nice day!

    Best regards,

    Jacky Luo (MSFT)
    Microsoft CSS Online Newsgroup Support

    Get Secure! - www.microsoft.com/security
    ====================================================
    PLEASE NOTE: The partner managed newsgroups are provided to
    assist with break/fix issues and simple how to questions.
    We also love to hear your product feedback! Let us know what you think by
    posting

    from the web interface: Partner Feedback
    from your newsreader: microsoft.private.directaccess.partnerfeedback.

    We look forward to hearing from you!
    ====================================================
    When responding to posts, please "Reply to Group" via your newsreader
    so that others may learn and benefit from this issue.
    ====================================================
    This posting is provided "AS IS" with no warranties, and confers no rights.
    ====================================================
     
    Jacky Luo [MSFT], May 3, 2007
    #6
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