Impossibility to suppress an email

Discussion in 'Windows Vista Mail' started by stephane, Dec 22, 2007.

  1. stephane

    stephane Guest

    I sent an email. This email is now in my "send box". I can't suppress it.
    There is an error message: "An unknown error has occured". I can only press
    "OK", nothing happen, the email is not deleted.

    Besides, when I click on this email, there's something wrong: instead of my
    message, something else is written: "The message couldn't be displayed.
    Windows Mail has met an unknown problem on displaying the message. Check if
    there is enough memory and try again."
    There is no sender name, no addressee and no subject.

    Does anyone have an explanation? Does anyone have a solution to erase this
    mail?

    Thanks.



    PS pour les francophones :

    Je ne peux pas supprimer un email de mes éléments envoyés.
    Lorsque je clique dessus, puis essaie de le supprimer, il m'affiche un
    message d'erreur, et le message ne s'efface pas. De plus, en ouvrant ce mail,
    au lieu de lire le message que j'avais écrit, voici ce qu'il y a d'écrit à la
    place :

    Le message n'a pas pu être affiché.
    Windows Mail a rencontré un problème inattendu lors de l'affichage de ce
    message. Vérifiez si la mémoire ou l'espace disque de votre ordinateur ne
    sont pas insuffisants et recommencez.
     
    stephane, Dec 22, 2007
    #1
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  2. stephane

    Michel H Guest

    J'ai le même problème, au début il y avait certains messages que je ne
    pouvais effacer, maintenant ce sont tous les messages.
    Ma boite se remplie et je ne sait pas quoi faire pour réussir a supprimer
    ces messages.

    Est-ce que quelqu'un a une solution.

    Merci

    Michel
     
    Michel H, Dec 22, 2007
    #2
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  3. stephane

    Guest Guest

    Download and install this fix, with Windows Mail not running:

    http://support.microsoft.com/default.aspx/kb/941090

    Although it's labelled as for mail stuck in the Outbox, it also works in
    other folders. If you don't know whether to use the 32-bit version or
    the 64-bit version, try the 32-bit version first. Certain common
    antivirus programs, such as most of those from Norton or McAfee,
    or a recent one from Trend, tend to cause such problems, although
    seldom immediately, so if you have such a program, remember
    where to find the fix - you are likely to need it again.
     
    Guest, Dec 22, 2007
    #3
  4. Gary VanderMolen, Dec 22, 2007
    #4
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