inappropriate reactivation by microsoft/vista

Discussion in 'Windows Vista General Discussion' started by smithy, May 20, 2007.

  1. smithy

    smithy Guest

    Greetings,

    Vista OEM ultimate owner with my new pc.

    Believe it or not, things are going pretty ok (only pretty ok, still very
    unstable).

    Anyway I installed all the hardware and software and activated as
    instructed.

    Today I was offered the latest Sata nforce 4 drivers, so accepted and
    installed it. Suddenly microsoft said I had new hardware (go figure) and to
    re-activate my OEM version of Vista Ultimate.

    This is very poor, nothing has changed, but yet am treated like I'm a
    criminal to re-validate my purchased licence.

    Can someone explain to me why this is happening, as if microsoft keep
    offering updates (as appreciative as I am), I think having to reactivate it
    on these basis is absurd.

    While I'm at it, a friend of mine how also bought a PC from the same company
    with same OS wants to know that if he reformats his hdd due to virus attack,
    will he be penalised because of the repartitiion of the same hardware etc
    etc?

    smithy
     
    smithy, May 20, 2007
    #1
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  2. smithy

    Alias Guest

    And I thought activation was a hassle with XP ...

    Alias
     
    Alias, May 20, 2007
    #2
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  3. smithy

    Kiel Guest

    Aaaaah so that's it. I installed that a few days ago and it told me to
    reactivate too, but the icon on the system tray rarely appears to tell me to
    reactivate, and I keep missing it so I have no idea what phone number to ring
    to get a valid license.

    This is absurd is all fairness, being told to reactivate just before of a
    driver update? And now i have no idea what to do or who to ring or anything!
     
    Kiel, May 20, 2007
    #3
  4. smithy

    Kiel Guest

    VERY annoying!!!!! The phone services are down at weekends and today (sunday)
    is my last day to activate.

    HOWEVER - I have now reactivated my copy. When it asks for you to reactivate
    you need to choose 'automated phone activation' You then type in your code
    and then you get asked a load of questions. Just answer truthfully that you
    have not changed your hardware and that this copy of Windows is only
    installed on the one machine and you get a new code you type in and it
    reactivates your copy
     
    Kiel, May 20, 2007
    #4
  5. This is a known problem and Microsoft has been made aware of the problem.

    --


    Regards,

    Richard Urban
    Microsoft MVP Windows Shell/User
    (For email, remove the obvious from my address)

    Quote from George Ankner:
    If you knew as much as you think you know,
    You would realize that you don't know what you thought you knew!
     
    Richard Urban, May 20, 2007
    #5
  6. smithy

    john Guest

    This is a known problem and Microsoft created the problem. Why would they
    need to be "made aware?"
    --
    =======================================
    "There won't be -anything- we won't say to people to try and convince
    them that our way is the way to go."
    -- Bill Gates on Microsoft marketing
    =======================================
     
    john, May 20, 2007
    #6
  7. Bye John.

    --


    Regards,

    Richard Urban
    Microsoft MVP Windows Shell/User
    (For email, remove the obvious from my address)

    Quote from George Ankner:
    If you knew as much as you think you know,
    You would realize that you don't know what you thought you knew!
     
    Richard Urban, May 20, 2007
    #7
  8. smithy

    WBurchnall Guest

    Kiel,

    Microsoft Activation Support on Sundays are open from I believe 6:00am
    - 3:00pm pst or in other works 9:00am - 6:00pm est.

    I tried calling them just now to double check they are open today on
    Sunday. The best way to get the phone number for activation is one
    simple command line:

    slui 4

    Type that into your start search. It will bring up the windows
    activation wizard to the fourth option (phone activation). It will ask
    you for your country, select us or canada or uk or wherever else you may
    reside. Hit 'Next'. This will provide you with your installation id and
    the phone number. Call the phone number, said 'Yes' to the first
    prompt, enter your 40 digits.

    You'll get connected to a rep, he'll ask you again for the first six
    digits to confirm they received your numbers correctly. You'll tell him
    if you bought it from a retail store and that you reinstalled/had a
    hardware change. After that, your done.

    Its really fairly fast easy and simple. Im not sure if it is
    Microsofts fault that updating your drivers caused your motherboard's
    hardware id to change to a hardware id that indicates a different
    revision, right? Since to windows activation that makes it look like you
    took out your old motherboard and put in a brand new motherboard
    slightly newer.

    Yes, it sucks and the driver should have been properly made before it
    having been released on Windows Update maybe, but ms didn't make the
    driver afaik? Hopefully your mobo company will in the future make
    drivers that don't change your hardware id.
     
    WBurchnall, May 20, 2007
    #8
  9.  
    KGMountainman, May 20, 2007
    #9
  10. smithy

    will_s Guest


    Vista is what it is - until Microsoft says that it isn't
     
    will_s, May 21, 2007
    #10
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