Incompatible Driver: MSDSM

Discussion in 'Windows Update' started by LUgrad, Aug 26, 2009.

  1. LUgrad

    LUgrad Guest

    I know very little about computers. I have been trying to install the Windows
    Vista Service Pack 2 update on a fairly new (6 months) HP computer, but I
    keep getting "One or more drivers might be incompatible. The driver listed
    below might be incompatible with Windows Vista Service Pack 2 ...MSDSM -
    Please read Microsoft Knowledge Base article: 967552"

    I check for a solution, but the computer does not find one. Can anyone help
    and/or explain what is going on and what I should do? Thank You.
    LUgrad, Aug 26, 2009
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  2. Free unlimited installation and compatibility support is available for
    Windows Vista, but only for Service Pack 2 (SP2). This support for Windows
    Vista Service Pack 2 (SP2) is valid until November 26, 2009. Availability of
    chat or e-mail support differs depending on your geographic location. Go to &
    select appropriate category (i.e., Download issue; Installation issue;
    Issues after you install a service pack).

    You'll find additional support for Vista SP2 issues in newsgroup and in these forums:



    PA Bear [MS MVP], Aug 26, 2009
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  3. LUgrad

    hyphenated Guest

    just uninstall vista update 972036 (programs/features > view installe
    updates > search for KB972036) then try to reinstall sp
    hyphenated, Aug 28, 2009
  4. LUgrad

    architect Guest

    Thank you for taking time to try to help people... I'm terrified to
    download the SP2 for various reasons. I saw you post, but... I don't
    have the last vista update which you spoke about to remove. What will
    happen if I download SP2 and that driver is incompatible? MSDSM? I can
    hack through a lot of software, but hardware and drivers and all of that
    stuff is about 3 floors over my head...
    architect, Aug 29, 2009
  5. 'A Windows Server 2008-based computer that is connected to a storag
    device over MPIO paths does not restart if the storage device is a boo
    device, or you lose access to the device if the device is a data volume
    The problem is only for Windows server 2008, they say just to skip i
    with Vista
    sprinklefurball, Sep 3, 2009
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