Incorrect username & password error

Discussion in 'Internet Explorer' started by vscour, Oct 28, 2008.

  1. vscour

    vscour Guest

    One particular website that I use asks for a username and password, and then
    takes me to a https site. All of a sudden this is not working. I have had to
    ask the website agents to re-set my password each time, and I can only use it
    once. Then I get an IE error msg: "please make sure you have entered a
    correct username and password!". My username and password are both correct so
    I don't know why this is happening, or how to stop it. Any ideas please?
    vscour, Oct 28, 2008
    1. Advertisements

  2. Delete any Cookies associated with that login and make sure
    that you are not using a "back door" to that site. E.g. start from
    the site's Home page and login as if you were a first time user.

    Good luck

    Robert Aldwinckle
    Robert Aldwinckle, Oct 30, 2008
    1. Advertisements

  3. vscour

    vscour Guest

    Thanks Robert. I deleted Cookies (delete browsing history) and I am using
    the sites home page, but it is still happening. Are the cookies somewhere
    vscour, Oct 30, 2008
    1. Advertisements

Ask a Question

Want to reply to this thread or ask your own question?

You'll need to choose a username for the site, which only take a couple of moments (here). After that, you can post your question and our members will help you out.