Information Store

Discussion in 'Windows Small Business Server' started by H, Mar 1, 2004.

  1. H

    H Guest


    A server I look after appears to have a memory leak in the information store
    service, causing the system to crash about every other day.

    Can anyone suggest anything I can do to fix this? Is it much hassle to
    re-install exchange?

    Many thanks,

    H, Mar 1, 2004
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  2. How do you know there is a memory leak on the information store service?
    Store.exe is supposed to take as much memory possible and release it when

    I would make sure that you have set the proper exclusions on the Antivirus
    program and that you are backing up SBS properly. Both issues could be
    related to your problem.
    Javier Gomez [SBS MVP], Mar 1, 2004
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  3. I was reading this post because I have a similar
    problem. We seem to be running slow because Store.exe is
    using all of the memory. How can we be sure that it is
    releasing the memory and what does the backup have to do
    with it. Thank You KEB
    Kevin Billings, Mar 1, 2004
  4. It turns out that if you run Exchange Server 2003 on a Windows Server 2003
    box (which describes all Small Business Servers) on a server with 1 GB or
    more (which virtually all are), there is a MANDATORY switch that must be
    added to the system startup file BOOT.INI. Without this switch, the Exchange
    Server will slowly consume all available memory leaving the Windows Server
    with insufficient resources to run. The manufacturers do not include this
    /3GB switch in their OEM image even if a server is ordered in this very
    popular configuration.

    For example, a server with 2 GB of physical RAM that does not have the /3GB
    switch in the Boot.ini file will run out of memory when the Store.exe
    virtual address space reaches 2 GB. See TechNet article 823440 for more

    But that is just my opinion...

    I could be wrong.

    Michael Klein

    Computer Directionsin

    Michael Klein, Mar 2, 2004
  5. While I'm not sure the switch would be the cause of the "memory leak"... it
    is certainly a good recomendation.

    Kevin-> One very simple way of testing if Exchange is releasing memory is to
    open serveral instances of a program an watch the memory consumption. Open
    40 IE windows or something like that... it should give you a qualitative

    Javier [SBS MVP]

    << SBS ROCKS !!! >>

    Javier Gomez [SBS MVP], Mar 2, 2004
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