Install err 0x800A138F log err 0x800A138F

Discussion in 'Windows Update' started by CPD, Jul 24, 2004.

  1. CPD

    CPD Guest

    After I click "Install Now", I get the error 0x800A138F,
    and Windows Update fails. I then find the entry "Error
    0x80070057: The parameter is incorrect" in the Windows
    Update.log. The Windows Update Troubleshooter says this
    can occur with NetOp or Lynx software, which require
    registry format fixes. BUT I don't have either of these
    software, so their registry entries don't exist.

    Any suggestions will be greatly appreciated.
     
    CPD, Jul 24, 2004
    #1
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  2. http://v4.windowsupdate.microsoft.com/troubleshoot/
    Under : Problem Downloading/Installing a Software (Non-Driver) item
    See : Error 0x800A138F when scanning for updates

    " Problem Description:
    This problem occurs when you are trying to scan for updates. When
    you scan the machine for updates, and then click on one of the
    active links in the left pane, the installation process does not
    complete.

    Resolutions:
    This behavior indicates that the scan process encountered an error
    it could not recover from. You may be able to determine the specific
    error by looking in the Windows Update.log file, located in the
    Windows folder on Windows XP, Windows 98, and Windows Millennium
    Edition. The folder is located in the Winnt folder on Windows 2000.

    Temporarily disabling antivirus and firewall programs while you use
    Windows Update may solve this problem. Be sure to enable them again
    when you complete the update process.

    You might also be able to resolve this issue by deleting all of the
    content in Program Files\Windowsupdate and Program
    Files\Windowsupdate\V4 except for the iuhist.xml file located in
    Program Files\Windowsupdate\V4. "


    MowGreen [MVP]
    ===============
    *-343-* FDNY
    Never Forgotten
    ===============
     
    MowGreen [MVP], Jul 24, 2004
    #2
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  3. CPD

    CPD Guest

    Thanks, but this is part of the same resolution I was
    referring to from the Microsoft Knowledge Base, and which
    I've tried.

    Could there be something else out there or that I am
    missing? Thanks again!
     
    CPD, Jul 27, 2004
    #3
  4. CPD,

    Please go here and follow the recommended solutions for
    0x800A138F, and be sure to check the email " From: Hans Juergen
    Lenzen (Germany)" which specifically mentions the " "Error
    0x80070057: The parameter is incorrect" .

    MowGreen [MVP]
    ===============
    *-343-* FDNY
    Never Forgotten
    ===============
     
    MowGreen [MVP], Jul 28, 2004
    #4
  5. CPD

    Gaius Guest

    MVP,

    I'm sorry to say, but I can't find the mentioned thread (Juergen's thread), but my problem is the same. Can you help me where can I find it? Thanks in advance.

    (I searched it by title, by author, but nothing)

    Gaius
     
    Gaius, Aug 3, 2004
    #5
  6. CPD

    Gaius Guest

    Gaius, Aug 3, 2004
    #6
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