Install the ActiveX control required to view the website

Discussion in 'Windows Update' started by Learner, Oct 31, 2006.

  1. Learner

    Learner Guest

    Hello,
    I have windows xp sp2.
    I want to do a manual windows update. It keeps giving me the following: I
    read many KB and proceed to close automatic update, BIT unregister weweb,
    iuengine and yes I can install the active x Once only. When I want to
    reaccess I continue to get the following:
    Please note that the "take these steps to solve the problem" is leading
    nowhere.
    Also please note that it is already installed.

    The BIT service seems to always turns itself off. I have the following
    Description:
    Transfers data between clients and servers in the background. If BITS is
    disabled, features such as Windows Update will not work correctly.

    I start the service but it leads me nowhere.

    Your help will be much appreciated!

    MESSAGE:
    Install the ActiveX control required to view the website

    The website will not display correctly on your computer without this
    control. To install it:
    1. Right-click the Internet Explorer Information Bar. It's located just
    below the address bar.
    2. In the right-click menu, click Install ActiveX Control.
    3. In the Security Warning dialog box, click Install.

    Note: If the Information Bar doesn't appear, or if you've installed the
    control but still can't use the website, take these steps to solve the
    problem.
     
    Learner, Oct 31, 2006
    #1
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  2. The BIT service seems to always turns itself off.

    And which version of Norton AV is installed ? To repair BITS, please
    read this - http://www.castlecops.com/postlite106642-bits.html

    MowGreen [MVP 2003-2007]
    ===============
    *-343-* FDNY
    Never Forgotten
    ===============
     
    MowGreen [MVP], Oct 31, 2006
    #2
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  3. Learner

    Learner Guest

    I don't have norton. I followed instruction and got to step 3 and I could
    get it to work.

    Thanks you MowGreen, it was useful information

    Daniel
    ____________________
     
    Learner, Nov 1, 2006
    #3
  4. Learner

    obaidi Guest

    recently i had installed explorer 7 after that i could not do manual update.
    i did click the right click menu but did not get the option to install the
    Activex
     
    obaidi, Nov 1, 2006
    #4
  5. Learner

    Manolito Guest

    I have Windows XP SP2. After downloading IE7, I cannot manually look for
    Updates. Although I have selected Automatic updates I do not know if it is
    working because my updates only go as far as 13/10/2006. They seem to have
    stopped after I downloaded IE7.

    After clicking the recommend updates button, I get the next page where the
    green moving bar keeps sliding across for a long time. After that I get an
    error number page 0x8DDD0009. I tried solving the problem with the three
    suggestions on the error page, but it did not work.

    I also made sure that my Manage Add Ons service is 'On' because this is
    mentioned. I cannot or do not have or do not know how to look for the
    information bar to try and install Active X control. Maybe this is the
    problem. Can you help please.

     
    Manolito, Nov 1, 2006
    #5
  6. I don't have norton.

    Then consider yourself fortunate ;) You're welcome, Daniel. Glad to hear
    the issue is resolved.

    MowGreen [MVP 2003-2007]
    ===============
    *-343-* FDNY
    Never Forgotten
    ===============
     
    MowGreen [MVP], Nov 1, 2006
    #6
  7. Learner

    Manolito Guest

    Hello Mr. Mowgreen,

    I have temporarily given up on IE7 and reverted back to IE6 SP2. I have to
    study this part about gettin the Active X control and the BITS.

    I do not have Norton but I have McAfee AV. Please note that even with IE6
    SP2, I am getting the same error of not being able to manually look for
    Updates. When I press the Express button, I get the green sliding bar which
    looks for updates but goes on and on until I get the error message number
    0x8DDD0009. Can you please help in slow motion so a novice can understand.
    Thank you.

     
    Manolito, Nov 2, 2006
    #7
  8. Manolito,

    Start with ensuring that the system's time is *correct*.
    Then try deleting the contents of the Software Distribution folder after
    first stopping the Automatic Updates service.
    [ The consequence of deleting the contents of that folder is that the
    History of updating will not appear on WU/MU ]

    Go to Start > Run > type in ( or copy&paste the below into the Open: field )

    net stop wuauserv

    Click OK
    Navigate to WINDOWS\Software Distribution
    Delete the contents of that folder

    Go back to Start > Run > type in

    net start wuauserv

    Click OK
    Revisit WU/MU to see if the scan progresses now


    MowGreen [MVP 2003-2007]
    ===============
    *-343-* FDNY
    Never Forgotten
    ===============

     
    MowGreen [MVP], Nov 2, 2006
    #8
  9. Doesn't work. Options unavailable to Install ActiveX
     
    Slicgreenslugthethird, Jul 6, 2009
    #9
  10. Menu bar does not appear as usual. Suspect spyware/adware is preventing
    normal usage. Windows defender malfunctions with error codes. was provided
    phone number to call Microsoft.
     
    Slicgreenslugthethird, Jul 6, 2009
    #10
  11. We're going to need quite a bit more than that. Please start your own thread
    and describe exactly what you're trying to do and what is going wrong, as well
    as telling us what operating system you are using and what service pack is
    installed.

    Harry.
     
    Harry Johnston [MVP], Jul 6, 2009
    #11
  12. To avoid confusion, please begin a new thread about your specific problems.
    State your IE version and full Windows version (e.g., WinXP SP3; Vista SP2)
    in your first post.

    <snip hijacked thread>
     
    PA Bear [MS MVP], Jul 6, 2009
    #12
  13. Learner

    Modfreak Guest

    I'm getting the same message:
    Install the ActiveX control required to view the website
    The website will not display correctly on your computer without this
    control. To install it:
    1. Right-click the Internet Explorer Information Bar. It's located just
    below the address bar.
    2. In the right-click menu, click Install ActiveX Control.
    3. In the Security Warning dialog box, click Install.
    Note: If the Information Bar doesn't appear, or if you've installed the
    control but still can't use the website, take these steps to solve the
    problem.
    Example: Internet Explorer Information Bar with right-click menu

    Bar isn't there for me to click on and your link to castlecops isn't
    working- any other ideas???
    Thanks,
    Susan



     
    Modfreak, Mar 12, 2010
    #13
  14. Learner

    MowGreen Guest


    Susan,

    That post is almost *THREE YEARS old*. The person in charge of running
    CastleCops is now working for Microsoft and the site no longer exists.

    Please post back with which version of Windows you're running along with
    the Service Pack level it's now on, which version of Internet Explorer
    you are using, AND the name of the installed antivirus/security suite.

    * OR * you can download and *save* the Fixit from this page:
    http://support.microsoft.com/kb/971058

    Once the download of MicrosoftFixit50202.msi completes configure the
    system to boot to a clean state:

    How to configure Windows XP to start in a "clean boot" state
    http://support.microsoft.com/kb/310353

    How to troubleshoot a problem by performing a clean boot in Windows
    Vista or in Windows 7
    http://support.microsoft.com/kb/929135

    Ensure that the native Windows firewall is On by opening Windows
    Firewall in Control Panel.
    With the system connected to the internet, run MicrosoftFixit50202.msi
    and choose it's Aggressive mode.
    Restart once it completes it's operation and see if the system can
    update now.

    Then UNdo the clean boot steps and post back with your results, please.


    MowGreen
    ================
    *-343-* FDNY
    Never Forgotten
    ================

    banthecheck.com
    "Security updates should *never* have *non-security content* prechecked
     
    MowGreen, Mar 12, 2010
    #14
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