Installing 7.5 Itunes quicktime for IPOD

Discussion in 'Windows Vista Music, Pictures and Video' started by Denise, Nov 18, 2007.

  1. Denise

    Denise Guest

    I hope someone can help...everytime I try to install this program for Vista I
    get the following error message

    "The installer has encountered an unexpected error installing this package.
    This may indicate a problem with this package. The error code is 2738."

    I get the same error if I go tp programs and click repair or uninstall.

    Please help so my daughter can use her IPOD and get misic from ITunes!

    Thanks so much!
    Denise
     
    Denise, Nov 18, 2007
    #1
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  2. Denise

    Dave Guest

    This is a common problem...
    1. On the Start menu, click "All Programs".
    2. Click "Accessories".
    3. Right-click "Command Prompt" and choose "Run as Administrator" from
    the shortcut menu.
    4. When the User Account Control dialog appears, click Continue.
    5. At the command prompt type the following:
    regsvr32 vbscript.dll
    6. Press Enter on your keyboard.
    7. A message should appear stating "DllRegisterServer in vbscript.dll
    succeeded."
    8. Click OK and try installing iTunes or QuickTime again.
     
    Dave, Nov 19, 2007
    #2
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  3. Denise

    Nishi Guest

    hello my name is Nishi and i also have got the same problem with
    downloading itunes and quicktime and the error code 2738. although i
    have installed itunes before and have never got this problem before and
    i have also got quicktime already on my windows vista. so can you help
    please.
     
    Nishi, Nov 5, 2008
    #3
  4. Denise

    Dave Guest

    I haven't seen the 2738 error in quite some time, but this is how I've fixed
    it in the past...

    1. On the Start menu, click "All Programs".
    2. Click "Accessories".
    3. Right-click "Command Prompt" and choose "Run as Administrator" from the
    shortcut menu.
    4. When the User Account Control dialog appears, click "Continue".
    5. At the command prompt type the following:
    regsvr32 vbscript.dll
    6. Press "Enter" on your keyboard.
    7. A message should appear stating "DllRegisterServer in vbscript.dll
    succeeded."
    8. Click "OK" and try installing QuickTime or iTunes again.
     
    Dave, Nov 5, 2008
    #4
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