Installing Problems for Updates for IE8, for Win XP, Security Upda

Discussion in 'Windows Update' started by Joshua, Nov 8, 2009.

  1. Joshua

    Joshua Guest

    Having issues installing these update and everytime I go to install them it
    has 0kbs and 0 time remaining and its getting annoying. Im running Windows XP
    Media Center Edition Version 2002 SP3 and I have no idea what the problem is.
    If I could get the safest and smartest soultion I would be grateful. Thank you
     
    Joshua, Nov 8, 2009
    #1
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  2. Automatic Updates has already downloaded the updates-in-question. Try a
    reboot.
     
    PA Bear [MS MVP], Nov 9, 2009
    #2
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  3. Joshua

    Rhonda Guest

    I'm having the same issue.
    Failed: 1 important update
    Cumulative Security Update for I.E. 8 (KB974455)
    Code: 80070570
    My computer runs Vista Home Premium Service Pack 1.
     
    Rhonda, Nov 9, 2009
    #3
  4. Joshua

    Joshua Guest

    It didn't work. Still don't doesn't install keep getting failed message from
    all updates
     
    Joshua, Nov 13, 2009
    #4
  5. What anti-virus application or security suite is installed and is your
    subscription current? What anti-spyware applications (other than Defender)?
    What third-party firewall (if any)?
     
    PA Bear [MS MVP], Nov 13, 2009
    #5
  6. Joshua

    Joshua Guest

    I have pc tools spyware doctor with antivirus and it's current and no third
    party firewalls that I can think of.
     
    Joshua, Nov 14, 2009
    #6
  7. 1. Stop the Automatic Updates service:

    Start > Run > (type in) services.msc > [OK]
    Double-click Automatic Updates > Click on Stop
    (Stopping the service will take a moment)

    2. Delete the contents of the Download folder:

    Start > Run > (type in) %windir%\SoftwareDistribution > [OK]
    Open the Download folder and delete its contents
    Close the window.

    3. Start the Automatic Updates service:

    Start > Run > (type in) services.msc > [OK]
    Double-click Automatic Updates > Click on Start
    (Starting the service will take a moment)

    4. Go to http://windowsupdate.microsoft.com | Select CUSTOM and scan |
    Install any Critical Security Updates offered (i.e., KB972260). If a Root
    Certificates update is listed in the Optional Updates category, install it
    to take full advantage of IE's enhanced security.

    TIP: Do NOT install IE8 if offered. Hide it instead, for now.
     
    PA Bear [MS MVP], Nov 14, 2009
    #7
  8. Joshua

    Joshua Guest

    Okay I did everything and all the way up to the custom scan for updates it
    start messing up. I picked just eh security updates:
    Security Update for Windows XP (KB956572)
    Security Update for Windows XP (KB969947)
    And it failed right away....then I tried one by one and they got aobut 25%
    installed and failed.....so....yeah......

    Download size: 0 KB , 0 minutes (Downloaded; ready to install)
    A security issue has been identified that could allow an unauthenticated
    remote attacker to compromise your system and gain control over it. You can
    help protect your system by installing this update from Microsoft. After you
    install this update, you may have to restart your system. Details...
    Don't show this update again

    Windows Malicious Software Removal Tool - November 2009 (KB890830)
    Download size: 0 KB , 0 minutes (Downloaded; ready to install)
    After the download, this tool runs one time to check your computer for
    infection by specific, prevalent malicious software (including Blaster,
    Sasser, and Mydoom) and helps remove any infection that is found. If an
    infection is found, the tool will display a status report the next time that
    you start your computer. A new version of the tool will be offered every
    month. If you want to manually run the tool on your computer, you can
    download a copy from the Microsoft Download Center, or you can run an online
    version from microsoft.com. This tool is not a replacement for an antivirus
    product. To help protect your computer, you should use an antivirus product.
    Details...
    Don't show this update again

    Update for Internet Explorer 8 for Windows XP (KB976749)
    Download size: 0 KB , 0 minutes (Downloaded; ready to install)
    Install this update to resolve issues that may occur after installing the
    Internet Explorer cumulative security update issued as MS09-054
    (http://www.microsoft.com/technet/security/bulletin/ms09-054.mspx). After you
    install this item, you may have to restart your computer. Details...
    Don't show this update again

    Update for Windows XP (KB961503)
    Download size: 0 KB , 0 minutes (Downloaded; ready to install)
    Install this update to resolve an issue with Double Byte Character Strings
    (DBCS) when you use Windows Live Messenger version 14. After you install this
    item, you may have to restart your computer. Details...
    Don't show this update again

    Security Update for Windows XP (KB956572)

     
    Joshua, Nov 14, 2009
    #8
  9. When (approx. date; e.g., March 2009) did you install spyware doctor with
    antivirus?

    What anti-virus application was installed before you installed spyware
    doctor with antivirus and was your subscription still current when you
    installed spyware doctor with antivirus?

    Have you ever done a Repair Install of WinXP?
    --
    ~Robear Dyer (PA Bear)
    MS MVP-IE, Mail, Security, Windows Client - since 2002
    www.banthecheck.com

     
    PA Bear [MS MVP], Nov 14, 2009
    #9
  10. Joshua

    Joshua Guest

    The antiviruse that was installed before was AVG free antivirus until i
    caught some spyware call security tool and i got syware doctor with antivirus
    and I never did a repair install or WinXp

     
    Joshua, Nov 15, 2009
    #10
  11. For home users, no-charge support is available by calling 1-866-PCSAFETY
    (and/or 1-866-234-6020) in the United States and in Canada or by contacting
    your local Microsoft subsidiary. There is no-charge for support calls that
    are associated with security updates. When you call, clearly state that
    your problem is related to a Security Update and cite the update's KB number
    (e.g., KB999999).

    Or you can...

    Start a free Windows Update support incident request:
    https://support.microsoft.com/oas/default.aspx?gprid=6527

    Consumer Security Support home page
    https://consumersecuritysupport.microsoft.com/

    For more information about how to contact your local Microsoft subsidiary
    for security update support issues, visit the International Support Web
    site: http://support.microsoft.com/common/international.aspx

    For enterprise customers, support for security updates is available through
    your usual support contacts.

     
    PA Bear [MS MVP], Nov 16, 2009
    #11
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