installing update KB967642 failed

Discussion in 'Windows Update' started by malkhamiss, May 4, 2009.

  1. malkhamiss

    malkhamiss Guest

    Dear everyone,

    the remove update KB967642 was downloaded completely with the SP2 but
    the computer wasnot able to instal it
    i tried to instal manually but stil giving me failure

    every time i turn off the pc still asking me to log off after
    installing or not and also didnt install it

    i tried to remove the update to e instal it again but i couldnt
    remove, or actually idont know how to do it ???

    can you please help how to solve this problem because SP2 is not
    installed also (failure)

    thanks
     
    malkhamiss, May 4, 2009
    #1
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  2. Please state your full Windows version (e.g., WinXP SP3; Vista SP2) when
    posting to this newsgroup.

    Assuming you're referring to Office 2007 SP2...

    You receive an error message when you try to install the 2007 Microsoft
    Office suite service packs
    http://support.microsoft.com/kb/967642/

    You receive an error message when you try to apply any of the 2007 Office
    Service Pack 1 [or2] packages on a computer that is running Windows XP
    Service Pack 2
    http://support.microsoft.com/kb/942101

    How to investigate and resolve update installation failures for the 2007
    Office system or for Windows SharePoint Services 3.0
    http://support.microsoft.com/kb/954713

    Also see
    http://groups.google.com/group/microsoft.public.windowsupdate/msg/0bee0542a5c82e1c

    TIP: Insert your Office 2007 CD into the appropriate drive-bay prior to
    installing these updates.
     
    PA Bear [MS MVP], May 4, 2009
    #2
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  3. malkhamiss

    mark Guest

    Update for the 2007 Microsoft Office System (KB967642)
    ! NOTE
    Google cacche for KB967642 goes to
    !! Update for the 2007 Microsoft Office System (KB967642)
    http://74.125.113.132/search?q=cach...2+site:microsoft.com&cd=1&hl=en&ct=clnk&gl=ca
    Followed Google link for Update for KB967642 goes to
    !! Posodobitev za sistem Microsoft Office 2007 (KB967642)
    http://www.microsoft.com/downloads/...BE-ADE6-4FF8-8637-DBD3EBE3C5C5&displaylang=sl
    !! Sometime after 17 Jul 2009 19:48:46 GMT the page was changed and now
    Vista 64 is reporting an error
    "Windows installer stopped working and was closed A problem caused the
    application to stop working correctly. Windows will notify you if a solution
    is available." [Close] button
    However, MU reports Succeeded: 4 updates and has installed
    Update for the 2007 Microsoft Office System (KB967642)

     
    mark, Jul 30, 2009
    #3
  4. To avoid confusion, please begin a new thread about your specific problem
    instead of hijacking someone else's thread. State your IE version and full
    Windows version (e.g., WinXP SP3; Vista SP2) in your first post.
    <snip>
     
    PA Bear [MS MVP], Jul 30, 2009
    #4
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