Installing Vista on top of Vista - and then getting an Installation Error (Sony Vaio VGC-RB38G)

Discussion in 'Windows Vista Installation' started by Chris Hagler, Feb 7, 2007.

  1. Chris Hagler

    Chris Hagler Guest

    I had Windows Media Center 2005 on my Sony Vaio VGC-RB38G machine. Tried to
    upgrade with a Home Premium Upgrade Key that I purchased with my Upgrade
    Version of Windows Vista Ultimate upgrade. The installation failed and
    tried to roll back to my previous version of XP. When the computer
    restarted - Windows XP would not boot and hung - the rollback was
    unsuccessful. Now I have a computer that will not boot to anything except
    the CD drive.

    I then decided to just FORMAT my HD using the Windows VISTA CD and do a
    CLEAN install. This installation got to about 99% then failed. I formatted
    the HD again, and did a CLEAN install of VISTA on my PC. It worked.
    Great - I now have a computer that was working again. However, I needed to
    ACTIVATE windows, and since I had an UPGRADE KEY, that meant I had to
    reinstall VISTA again from within VISTA (which a lot of people are doing) so
    I can enter my product key (which I verified with Microsoft was valid) and
    activate windows.

    I have tried to reinstall Vista over Vista at least 7 times.....and it gets
    to the COMPLETING UPGRADE portion and fails at about 75% every time. Says I
    have a component that will not register and I must restart Windows and
    rollback to my previous version of Windows.

    I have spent at least 8 hours on the phone with Microsoft and they are
    stumped as well. If it installed once OK on my PC, why is it having
    troubles now?? We have unplugged all devices except mouse and keyboard.
    Uninstalled printer, started Vista in SELECTIVE STARTUP mode etc...

    Any other IDEAS on how to proceed??

    The only device I have trouble with according to DEVICE MANAGER is a
    Multimedia Video Controller listed under Other Devices - which I have
    disabled - and does not appear to affect my computer at all. This device is
    NOT my video card, as my video card is listed as a X300 ATI display
    adapter - with updated drivers from ATI's website.

    Windows Upgrade Advisor said I should have no conflicts with any devices for
    upgrading to Vista. Only one program was listed as potential conflict, and
    that was something called Sony Corporation Utilities...which I did download
    the one file that Sony had on their website for a Vista upgrade ( a tuner
    card program I believe).

    Ideally, if Microsoft would just allow my purchased upgrade key to ACTIVATE
    using the clean install - I would be done. As of right now, I have 28 days
    left to fix the problem.

    Maybe it was a FLUKE that allowed Vista to install one out of 7 times....but
    it did, and it works just fine. Have spent at least 12 total hours working
    on this.....maybe I should just go buy a Full Install Key and be done with
    it...but I really intended for this to be an UPGRADE from my legitimate copy
    of Windows XP until Vista corrupted that version and couldn't roll back.

    Open to suggestions....

    And no...I will not buy a MAC.


    Chris Hagler
    Chris Hagler, Feb 7, 2007
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  2. Chris Hagler

    JP Guest

    You really should buy a MAC...

    For another story along these lines see this ZDNet article about
    how the MAC OS needs to catch up to Vista, yet in the same
    article, it mentions that it took the entire weekend for someone to
    install Vista ... Ahhh!

    Too funny...
    JP, Feb 7, 2007
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  3. Chris Hagler

    JP Guest

    FYI.. here is an article from the latest Windows Secrets Newsletter about
    the [ridiculous] Vista over Vista install. Follow these steps and see if it makes
    any difference...

    Use Vista's 'upgrade' version to clean-install

    The secret is that the setup program in Vista's upgrade version will accept an installed copy of XP,
    W2K, or an unactivated copy of Vista itself as evidence of a previous installation.

    This enables you to "clean install" an upgrade version of Vista to any formatted or unformatted hard
    drive, which is usually the preferred method when installing any new operating system. You must, in
    essence, install Vista twice to take advantage of this trick. But Vista installs much faster than
    XP, so it's quicker than installing XP followed by Vista to get the upgrade price.

    Before you install Vista on a machine that you don't know is 100% compatible, you should run
    Microsoft's free Upgrade Advisor. This program — which operates only on 32-bit versions of XP and
    Vista (plus Vista Enterprise) — reports to you on any hardware or software it finds that may be
    incompatible with Vista. See Microsoft's Upgrade Advisor page.

    Also, to see which flavors of XP Home, XP Pro, and 2000 officially support in-place installs and
    clean installs of the different Vista editions, see Microsoft's upgrade paths page.

    Here's a simplified overview of the steps that are required to clean-install the upgrade version of

    Step 1. Boot the PC from the Vista DVD.

    Step 2. Select "Install Now," but do not enter the Product Key from the Vista packaging. Leave the
    input box blank. Also, turn off the option Automatically activate Windows when I'm online. In the
    next dialog box that appears, confirm that you really do want to install Vista without entering a
    Product Key.

    Step 3. Correctly indicate the version of Vista that you're installing: Home Basic, Home Premium,
    Business, or Ultimate.

    Step 4. Select the "Custom (Advanced)" install, not the "Upgrade" install.

    Step 5. Vista copies files at length and reboots itself one or more times. Wait for the install to
    complete. At this point, you might think that you could "activate" Vista, but you can't. That's
    because you haven't installed the Vista upgrade yet. To do that, run the DVD's setup.exe program
    again, but this time from the Vista desktop. The easiest way to start setup again is to eject and
    then reinsert the DVD.

    Step 6. Click "Install Now." Select Do not get the latest updates for installation. (You can check
    for these updates later.)

    Step 7. This time, do enter the Product Key from the Vista packaging. Once again, turn off the
    option Automatically activate Windows when I'm online.

    Step 8. On this second install, make sure to select "Upgrade," not "Custom (Advanced)." You're not
    doing a clean install now, you're upgrading to Vista.

    Step 9. Wait while Vista copies files and reboots itself. No user interaction is required. Do not
    boot from the DVD when asked if you'd like to do so. Instead, wait a few seconds and the setup
    process will continue on its way. Some DOS-like, character-mode menus will appear, but don't
    interact with them. After a few seconds, the correct choice will run for you automatically.

    Step 10. After you click a button labeled Start in the Thank You dialog box, Vista's login screen
    will eventually appear. Enter the username and password that you selected during the first install.
    You're done upgrading to Vista.

    Step 11. Within 30 days, you must "activate" your copy of Vista or it'll lose functionality. To
    activate Vista, click Show more details in the Welcome Center that automatically displays upon each
    boot-up, then click Activate Windows now. If you've dismissed the Welcome Center, access the correct
    dialog box by clicking Start, Control Panel, System & Maintenance, System. If you purchased a
    legitimate copy of Vista, it should quickly activate over the Internet. (You can instead activate by
    calling Microsoft on the phone, which avoids your PC exchanging information with Microsoft's

    I'm not going into detail today on the merits of buying Vista at retail instead of buying a cheaper
    OEM copy. (The OEM offerings don't entitle you to call Microsoft for support, while the retail
    packages do.) Also, I'm not touching here on the least-expensive way to buy Vista, which is to take
    advantage of Microsoft's "educational" rate. I'll describe both of these topics in next week's

    Why does Vista's secret setup exist?

    It's reasonable for us to ask ourselves whether buying an upgrade version of Vista, and then
    installing it to an empty hard disk that contains no previous version of Windows, is ethical.

    I believe it is. Microsoft itself created the upgrade process. The company designed Vista to support
    upgrading it over a previously installed copy of XP, W2K Pro, or Vista itself. This isn't a
    black-hat hacker exploit. It's something that's been deliberately programmed into the approved setup

    Microsoft spent years developing and testing Vista. This upgrade trick must have been known to many,
    many people within the development team. Either Microsoft planned this upgrade path all along,
    knowing that computer magazines and newsletters (like this one) would widely publicize a way to
    "save money buying Vista." Or else some highly placed coders within the Vista development team
    decided that Vista's "full" price was too high and that no one should ever have to pay it. In either
    case, Vista's setup.exe is Microsoft's official install routine, and I see no problem with using it
    exactly as it was designed.

    We should also think about whether instances of Vista that were installed using the clean-install
    method will continue to operate. I believe that this method will continue to be present in Vista
    DVDs at least until Microsoft begins distributing the Service Pack 1 edition of Vista around fall
    2007. Changing the routine in the millions of DVDs that are now in circulation would simply be too
    wrenching. And trying to remotely disable instances of Vista that were clean-installed — even if it
    were technically possible to distinguish them — would generate too many tech-support calls and too
    much ill will to make it worthwhile.

    Installing the upgrade version of Vista, but not installing over an existing instance of XP or W2K,
    probably violates the Vista EULA (end-user license agreement). If you're a business executive, I
    wouldn't recommend that you flout any Windows license provisions just to save money.

    If you're strictly a home user, contributing editor Susan Bradley points out that Microsoft's
    so-called Vista Family Discount (VFD) is an economical package that avoids any license issues. If
    you buy a retail copy of Vista Ultimate, MS lets you upgrade up to two additional PCs to Vista Home
    Premium for $50 each. For example, if you buy the upgrade version of Ultimate for $225, the grand
    total after you add two Home Premiums is $335. That's about $133 less than buying three upgrade
    versions of Home Premium. Details are at Microsoft's VFD page.

    Microsoft did revise a Knowledge Base article, number 930985, on Jan. 31 that obliquely refers to
    the upgrade situation. It simply states that an upgrade version of Vista can't perform a clean
    install when a PC is booted from the Vista DVD. A clean install will only work, the document says,
    when the Vista setup is run from within an older version of Windows (or if a full version of Vista
    is being used).

    This article doesn't at all deal with the fact that the Vista upgrade version will in fact
    clean-install using the steps described above. It'll be interesting to see whether MS ever explains
    why these steps were programmed in.

    Personally, I consider Vista's ability to upgrade over itself to be Digital Rights Management that
    actually benefits consumers. It's almost cosmic justice.

    I invite my readers to test Vista's undocumented clean-install method for themselves. There
    certainly must be aspects of this setup routine that I haven't yet discovered. I'll print the best
    findings from those sent in via our contact page. You'll receive a gift certificate for a book, CD,
    or DVD of your choice if you're the first to send in a tip that I print.

    I'd like to thank my co-author of Windows Vista Secrets, Paul Thurrott, for his research help in
    bringing the clean-install method to light.
    JP, Feb 7, 2007
  4. Chris Hagler

    Chris Hagler Guest

    That is good info....and I followed those steps to the T. However, when I
    get to the end of the second install of Vista (the upgrade) - it fails and
    tells me I have to roll back to my previous version of Windows - which is
    the clean install of Windows Vista.


    Chris Hagler, Feb 7, 2007
  5. your best bet is to try to get a refund on what you bought, if you want
    vista, buy vista premuim, maybe microsoft will allow you to get it at a
    discount since you had so many problems?
    smurfboy W.VA., Feb 16, 2007
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