Intel G33/G31 Express Chipset Family Upgrade

Discussion in 'Windows Vista Hardware' started by Douglas, Mar 3, 2008.

  1. Douglas

    Douglas Guest

    My computer performed an automatic update Saturday night. This was deemed
    "important" by the Windows Update program. It completely blew up the graphics
    on my computer, a 4 month old Dell Insperion 530S running Vista Home Premium.
    It turned my 19 inch monitor into a 12 inch monitor. Some web pages were
    squeezed into the middle of the screen, with blank spaces on each side. Some
    were spread way out. Some were all the way to the left, some all the way to
    the right. Neither Word nor Excel displayed properly. Only Quicken seemed
    okay, but not QuickBooks. I restored the system to the previous settings, and
    fixed the problem, but automatic update did the same thing last night and I
    had to restore it again.

    I have disabled the automatic update feature, at least for now. I don't want
    to be subjected to this every morning when I wake up! I don't know if this is
    an Intel problem or a Microsoft problem, but the lack of testing on a update
    like this is just inexcusable.

    This post is a suggestion for Microsoft, and Microsoft responds to the
    suggestions with the most votes. To vote for this suggestion, click the "I
    Agree" button in the message pane. If you do not see the button, follow this
    link to open the suggestion in the Microsoft Web-based Newsreader and then
    click "I Agree" in the message pane.
    Douglas, Mar 3, 2008
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  2. Douglas

    JW Guest

    Make sure you don't have automatic updates set to update both mandatory and
    optional updates since driver updates are usually optional. Also driver
    updates are often out of date and/or not compatible with your current system
    configuration. Driver updates are best obtained from the manufacturers
    You can also set automatic update to download but to let select which
    updates to install.
    JW, Mar 3, 2008
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  3. Douglas

    maemae Guest

    I agree with you from maemae

    maemae, Mar 3, 2008
  4. Douglas

    WaruiKoohii Guest

    Try hiding the update.

    Right click on the update, and click "Hide Update".
    WaruiKoohii, Mar 4, 2008
  5. Douglas

    Lori Guest

    same thing happend to me and now my graphics are horrible, some are blurry
    and some are pushed over to the left side of my 17 inch screen. I am afraid
    to uninstall the program for fear it'll make my computer not run. I just
    want my computer to go back to the way it was before Saturday evening. If
    anyone can help me, Please suggest something. Thank you
    Lori, Mar 4, 2008
  6. Douglas

    donna Guest

    I am having the same problem. I have played with various controls, changing
    text and icon size, but some internet pages are still extremely difficult to
    read. Is there any way to roll back this g33/g31 express chipset family
    upgrade to a previous version? my computer was working fine before this
    update, and now I can barely read my email and many internet pages. I
    seriously cannot read some of the tiny text and do not want to ruin my
    eyesight! Please help!
    donna, Mar 4, 2008
  7. Douglas

    Bob F. Guest

    Did you try to roll back the driver?
    Bob F., Mar 4, 2008
  8. Douglas

    donna Guest

    I did find this suggestion after searching on the internet, but I found I did
    not have the option of rolling back the driver (the window to roll back was
    "grayed out"...unable to click it)
    donna, Mar 4, 2008
  9. Douglas

    donna Guest


    I just re-read your post this morning (the first message on this message
    thread) exactly did you restore your system to the previous settings?
    I tried to "roll back the driver", but found I did not have the option. Did
    you uninstall the update? please help!!!
    donna, Mar 5, 2008
  10. Douglas

    Janet V Guest

    Please, help me too! I also got the update, but it has turned my screen into
    the teeniest tiniest print you can imagine. I did try a system restore
    (several times) but it could never be completed for some strange reason. Is
    it safe to just uninstall the update?
    Janet V, Mar 6, 2008
  11. Douglas

    donna Guest

    I may have a solution!! Although it could be temporary, hopefully not. I
    did some googling last night and on the Microsoft website found a page titled
    “Use System Restore to Undo Changes if Problems Occur†The link to the page

    I followed the steps this morning, it took about seven minutes for my PC to
    come back up, but when it did, I was soooo happy to see normal sized icons !!
    And the text looks back to normal as well. The text looks slightly fuzzy,
    but it may be my imagination, probably is, after staring at very tiny font
    for days. It is now definitely the best it’s been all week. Be sure to use
    the restore date as the date before the update. My update came Saturday night
    apparently, 3/1. And, I’ve changed my settings so the updates are no longer
    just loaded on the PC without my knowledge.

    I do hope this helps others. Good luck!
    donna, Mar 6, 2008
  12. Douglas

    habid Guest

    thanksss alotttttttttttttttttttttttttttt
    habid, Mar 6, 2008
  13. Douglas

    Janet V Guest

    System restore isn't working for me. Anyone know what would happen if I just
    uninstall the update? I am going blind here!
    Janet V, Mar 6, 2008
  14. Douglas

    Jeff Guest

    I'm so glad it's not just me. I am not an idiot at playing with set up
    options but I've experienced everything that's been said in here. Does
    anyone know if Microsoft is actually addressing the issue anywhere
    Jeff, Mar 7, 2008
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