Internet connection suddenly halts every 24 hours

Discussion in 'Windows Vista Networking' started by husky86, Mar 9, 2008.

  1. husky86

    husky86 Guest

    I'm presently experiencing a situation in which my Internet connection (cable
    Internet) will suddenly and inexplicably come to a complete halt. This has
    absolutely nothing to do with my actual cable Internet connection; everything
    with the cable modem is functioning perfectly.

    Instead, just about every 24 hours I will reach a point in which my desktop
    system (Windows Vista Ultimate) will simply shut itself off from the Internet.

    I have absolutely no idea what is causing this.

    In the past, I have been able to go to the Network control panel and simply
    perform a repair of my Internet connection. This no longer works.

    However, restarting the system works 100% of the time.

    So basically I'm left with a system that functions for approximately 24
    hours, then it must be restarted in order for me to continue using the
    Internet. Then of course the cycle repeats itself.

    I'm not using any third party firewall software by the way, only Vista's
    firewall.

    I'm really getting tired of this!

    Any ideas...?
     
    husky86, Mar 9, 2008
    #1
    1. Advertisements

  2. Some Internet connections shut down every 24 hours. My DSL
    connection does this. I don't know about the cable companies.
    Are you supposed to have a fixed IP address? If your IP address
    changes, then this may be the cause.

    If so, all you have to do is set the connection for auto-redial
    on demand. The computer isn't actually dialing, but certain
    Internet connections still work that way.

    I may be totally wrong. It may be something different. Just
    thought I should mention this.

    Hans-Georg
     
    Hans-Georg Michna, Mar 10, 2008
    #2
    1. Advertisements

  3. husky86

    husky86 Guest

    According to the ISP representative with whom I just spoke, there is no
    automatic shutdown of the Internet connection every 24 hours. There is no
    automatic or regular shutdown at all, he said.

    He said the only thing he knows of in association with Windows Vista is an
    issue that is sometimes referred to as "time to live." He said to do some
    research on this because it sometimes governs the amount of time Vista allows
    for your Internet connection to be live; after that point it shuts down and
    you have to restart.

    He really didn't know much more about it than this.

    If anyone has any ideas on this, please let me know. Of course I'm going to
    be doing research in the meantime...
     
    husky86, Mar 10, 2008
    #3
  4. husky86

    Bob F. Guest


    I think he's talking about DHCP IP Lease time. On my system it is set for
    48 hours, for the Comcast Internet access address and for 24 hours on my LAN
    router. (two sets of DHCP addresses). Most times the address doesn't
    change but it could. There could also be a blip in network access. Take a
    look at your router. If its a Linksys and it's set to "0" that means 24
    hours. Others may be similar.
     
    Bob F., Mar 10, 2008
    #4
  5. husky86

    husky86 Guest

    Hi Bob,

    This is the router that I'm using; it's the one we've been using here in our
    home office for the past three or four years.

    http://support.dlink.com/products/view.asp?productid=DI-704P

    I'm assuming that there is the possibility that this router will have
    problems with Windows Vista...?

    I noticed on this support page that the Vista operating system is not
    necessarily supported. Additionally, I cannot upgrade the firmware; no
    firmware updates for Vista are available.

    Maybe this is the underlying problem...?

    I'm going to try to play around with some of the settings noted on one of
    the associated tech pages; maybe this will prove useful.

    Thanks!
     
    husky86, Mar 11, 2008
    #5
  6. husky86

    husky86 Guest

    UPDATE TO LAST POST:

    I just discovered on D-Link's support website that our particular router
    (DI-704P) is indeed compatible with Windows Vista.

    We are not running the firmware software, as it is not required for this
    router, by the way. So I'm unable to check on any of those settings that you
    noted, Bob.

    The one thing that was recommended on one of D-Link's support pages for this
    router was to make sure that UPnP (Network Discovery) was disabled. This is
    one step that I have taken -- it has now been turned off under the Networking
    control panel.

    If anyone has any additional ideas, please pass them along.

    Thanks!
     
    husky86, Mar 11, 2008
    #6
  7. husky86

    husky86 Guest

    husky86, Mar 11, 2008
    #7
  8. husky86

    Barb Bowman Guest

    Barb Bowman, Mar 11, 2008
    #8
  9. husky86

    Bob F. Guest

    What is the problem once again?
     
    Bob F., Mar 11, 2008
    #9
  10. husky86

    husky86 Guest

    The problem that I was encountering was that I was losing my Internet
    connection about every 24 hours. Thankfully, this hasn't happened for the
    first time in several months as a result of turning off Network Discovery.

    I have exceeded the 24 hours (yesterday) without losing the Internet
    connection.

    We will see if I'm able to maintain the connection over the next 24 hours.
    I'm certainly hoping so.

    Thanks very much for all input!
     
    husky86, Mar 13, 2008
    #10
  11. husky86

    husky86 Guest

    About 36 hours into the latest experiment, I once again lost Internet
    connection and was forced to restart the machine. So it seems that turning
    off Network Discovery doesn't really prove effective.

    We are using a laptop that has Windows XP and that is also connected through
    the router, but it is not experiencing any of the same disconnect problems.
    So it seems something exclusive to this Vista setup.

    If anyone else has any ideas, please pass them along.

    Thanks!
     
    husky86, Mar 14, 2008
    #11
  12. husky86

    husky86 Guest

    This is only speculation, but I'm wondering if any of this might be cleared
    up with the release of Service Pack 1...?

    The reason I pose this perhaps rhetorical question is because I'm having one
    other major problem with this fairly new computer system: I have an internal
    hard drive that is not recognized most of the time by Vista. It requires a
    restart in order to get Windows to recognize it a lot of the time (and even
    this isn't working anymore).

    I have been assured by the manufacturer that this problem will be
    satisfactorily addressed with the release of Service Pack 1. (Although I
    cannot say I have 100% and complete confidence in such a statement.)

    Is there any potential connection whatsoever between these two ongoing
    problems...?

    (Unfortunately, Service Pack 1 may not be released until late March or even
    early April. Even though Microsoft has said that it's supposed to be
    released sometime in mid March, I'm not holding my breath.)

    Thanks again!
     
    husky86, Mar 14, 2008
    #12
  13. husky86

    Barb Bowman Guest

    I'd recommend posting the hard drive issue in the vista hardware and
    devices group.

    Have you considered a new router?

    --

    Barb Bowman
    MS-MVP
    http://www.microsoft.com/windowsxp/expertzone/meetexperts/bowman.mspx
    http://blogs.digitalmediaphile.com/barb/
     
    Barb Bowman, Mar 14, 2008
    #13
  14. husky86

    Bob F. Guest

    Please include enough of the previous message(s) so that others trying to
    follow this thread know what you are talking about. Also please try to
    “edit out†the non relevant portions. It helps everyone. Go to:
    Tools > Options > Send > check - “Include message in replyâ€
     
    Bob F., Mar 15, 2008
    #14
  15. husky86

    husky86 Guest

    Unfortunately, bypassing the router and just connecting the cable modem
    directly to this desktop system did not solve the problem. After about 8
    hours my Internet connection was terminated.

    Immediately restarting this Vista system enabled the Internet connection to
    work properly again (as usual).

    Obviously the router is not the problem.

    Any further suggestions from anyone would be most appreciated.
     
    husky86, Mar 16, 2008
    #15
  16. husky86

    Barb Bowman Guest

    please run ipconfig /all when it is in the not connected state -
    copy and save to a txt file. then post it here as a reply.
    http://digitalmediaphile.wordpress.com/ipconfig-all-how-to-get-text-output/



    --

    Barb Bowman
    MS-MVP
    http://www.microsoft.com/windowsxp/expertzone/meetexperts/bowman.mspx
    http://blogs.digitalmediaphile.com/barb/
     
    Barb Bowman, Mar 16, 2008
    #16
  17. husky86

    husky86 Guest

    Barb,

    Here is the info:

    Microsoft Windows [Version 6.0.6000]
    Copyright (c) 2006 Microsoft Corporation. All rights reserved.

    C:\Users\Kevin>ipconfig /all

    Windows IP Configuration

    Host Name . . . . . . . . . . . . : Voodoo
    Primary Dns Suffix . . . . . . . :
    Node Type . . . . . . . . . . . . : Hybrid
    IP Routing Enabled. . . . . . . . : No
    WINS Proxy Enabled. . . . . . . . : No
    DNS Suffix Search List. . . . . . : gci.net

    Ethernet adapter Local Area Connection 2:

    Connection-specific DNS Suffix . : gci.net
    Description . . . . . . . . . . . : NVIDIA nForce Networking Controller #2
    Physical Address. . . . . . . . . : 00-04-4B-05-A1-5D
    DHCP Enabled. . . . . . . . . . . : Yes
    Autoconfiguration Enabled . . . . : Yes
    Link-local IPv6 Address . . . . . : fe80::b950:3b2f:9bc3:5a13%9(Preferred)
    IPv4 Address. . . . . . . . . . . : 24.237.255.97(Preferred)
    Subnet Mask . . . . . . . . . . . : 255.255.248.0
    Lease Obtained. . . . . . . . . . : Monday, March 17, 2008 1:36:44 PM
    Lease Expires . . . . . . . . . . : Monday, March 24, 2008 1:36:44 PM
    Default Gateway . . . . . . . . . : 24.237.248.1
    DHCP Server . . . . . . . . . . . : 209.165.131.45
    DHCPv6 IAID . . . . . . . . . . . : 234882123
    DNS Servers . . . . . . . . . . . : 209.165.131.12
    209.165.131.13
    NetBIOS over Tcpip. . . . . . . . : Enabled

    Ethernet adapter Local Area Connection:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : NVIDIA nForce Networking Controller
    Physical Address. . . . . . . . . : 00-04-4B-05-A1-5C
    DHCP Enabled. . . . . . . . . . . : Yes
    Autoconfiguration Enabled . . . . : Yes

    Tunnel adapter Local Area Connection* 6:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . :
    isatap.{E9F1CAD5-96B3-439F-B8A9-BE6700D48
    9E0}
    Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
    DHCP Enabled. . . . . . . . . . . : No
    Autoconfiguration Enabled . . . . : Yes

    Tunnel adapter Local Area Connection* 7:

    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
    Physical Address. . . . . . . . . : 02-00-54-55-4E-01
    DHCP Enabled. . . . . . . . . . . : No
    Autoconfiguration Enabled . . . . : Yes
    IPv6 Address. . . . . . . . . . . :
    2001:0:4137:9e66:241c:254e:e712:9e(Prefer
    red)
    Link-local IPv6 Address . . . . . : fe80::241c:254e:e712:9e%10(Preferred)
    Default Gateway . . . . . . . . . :
    NetBIOS over Tcpip. . . . . . . . : Disabled

    Tunnel adapter Local Area Connection* 9:

    Connection-specific DNS Suffix . : gci.net
    Description . . . . . . . . . . . : isatap.gci.net
    Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
    DHCP Enabled. . . . . . . . . . . : No
    Autoconfiguration Enabled . . . . : Yes
    Link-local IPv6 Address . . . . . :
    fe80::200:5efe:24.237.255.97%12(Preferred
    )
    Default Gateway . . . . . . . . . :
    DNS Servers . . . . . . . . . . . : 209.165.131.12
    209.165.131.13
    NetBIOS over Tcpip. . . . . . . . : Disabled

    Tunnel adapter Local Area Connection* 10:

    Connection-specific DNS Suffix . : gci.net
    Description . . . . . . . . . . . : 6TO4 Adapter
    Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
    DHCP Enabled. . . . . . . . . . . : No
    Autoconfiguration Enabled . . . . : Yes
    Temporary IPv6 Address. . . . . . : 2002:18ed:ff61::18ed:ff61(Preferred)
    Default Gateway . . . . . . . . . : 2002:c058:6301::c058:6301
    DNS Servers . . . . . . . . . . . : 209.165.131.12
    209.165.131.13
    NetBIOS over Tcpip. . . . . . . . : Disabled

    C:\Users\Kevin>
     
    husky86, Mar 18, 2008
    #17
  18. husky86

    Barb Bowman Guest

    the first thing I'd like you to try is unbinding IPv6
    http://digitalmediaphile.wordpress.com/ipv6-how-to-unbind-from-a-nic-in-windows-vista/

    then, go into device manager and look at the power management
    properties for this adapter and make sure that "allow computer to
    turn off to save power" is NOT checked.

    if it is already not checked, please change your power management
    scheme to high performance.

    please post results -

    --

    Barb Bowman
    MS-MVP
    http://www.microsoft.com/windowsxp/expertzone/meetexperts/bowman.mspx
    http://blogs.digitalmediaphile.com/barb/
     
    Barb Bowman, Mar 18, 2008
    #18
  19. husky86

    husky86 Guest

    Hi Barb,

    I was able to make both changes:

    1. I unchecked IPv6
    2. I unchecked the powersaving option for the network adapter (it was indeed
    checked to be turned off for power saving).

    I will keep you posted on the results.

    Thanks!


     
    husky86, Mar 18, 2008
    #19
  20. husky86

    husky86 Guest

    husky86, Mar 19, 2008
    #20
    1. Advertisements

Ask a Question

Want to reply to this thread or ask your own question?

You'll need to choose a username for the site, which only take a couple of moments (here). After that, you can post your question and our members will help you out.