Internet connection wizard in winsbs2003

Discussion in 'Server Networking' started by Michael, May 30, 2004.

  1. Michael

    Michael Guest

    I ran the Internet connection wizard and after I ran it - I lost connection to the internet and to the local area network. So no one can connect to the server.

    What happened? and how do I fix it

    Thanks,
     
    Michael, May 30, 2004
    #1
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  2. Hi,

    Check whether you have configured it correctly.

    Try configuring Internet Access in Windows SBS2003 follow the steps in the
    article given below:

    http://support.microsoft.com/default.aspx?scid=kb;en-us;825763&Product=sbser
    v2003

    http://support.microsoft.com/default.aspx?scid=kb;en-us;829712&Product=sbser
    v2003

    or

    How to configure Internet access in Windows Small Business Server 2003

    Summary
    The Configure E-mail and Internet Connection Wizard
    Firewall protection options
    Internet connection types
    Configurations
    Internal or single network adapter configuration
    Second network adapter configuration
    Paths for the Configure E-mail and Internet Connection Wizard
    References
    SUMMARY
    This article discusses how to configure Microsoft Windows Small Business
    Server 2003 for Internet access. This information applies to the most
    common configurations that use either one network adapter or two network
    adapters. The article provides configuration information for TCP/IP
    connectivity and for name resolution for both the local network and for the
    Internet. Correctly configured settings provide a stable environment for
    your Active Directory directory service domain.

    This article does not discuss e-mail configurations, Web site
    configurations, or firewall packet filters.

    The information in this article may be useful to help troubleshoot any one
    of the following situations:
    Load times are slow during the "Configuring Network Connections" phase
    during system startup.
    Users cannot access the Internet.
    Users cannot log on to the domain.
    The Exchange server cannot send e-mail messages, receive e-mail messages,
    or both.
    Event ID 5775 DNS deregistration errors are generated when a domain
    controller cannot unregister an individual resource record.
    Windows Small Business Server 2003 was designed to be configured by using
    the Configure E-mail and Internet Connection Wizard. This article describes
    some of the configurations that are set by the wizard. For most settings,
    use the wizard instead of manually configuring your network. However, you
    may have to manually configure some settings in the scenarios that are not
    supported by the wizard.

    back to the top
    The Configure E-mail and Internet Connection Wizard
    The Configure E-mail and Internet Connection Wizard (sometimes known as
    CEICW) is designed to correctly configure settings for your network, your
    firewall, your Web site, and your e-mail services that are used when you
    connect your Windows Small Business Server 2003-based computer to the
    Internet. You can use the Configure E-mail and Internet Connection Wizard
    to configure the settings that are discussed in the "Configurations"
    section later in this article. You can use the wizard to change from one
    network configuration to another. Additionally, if the network
    configuration of your server becomes corrupted or changed in any way, you
    can restore the configuration by running the Configure E-mail and Internet
    Connection Wizard again.

    Use the Configure E-mail and Internet Connection Wizard to configure the
    following connection types:
    Modem
    Direct broadband
    Broadband that uses a local router device with an Internet Protocol (IP)
    address
    Broadband that requires a user name and a password and uses Point to Point
    Protocol over Ethernet (PPPoE) connections
    Note Connection types other than these four may require manual
    configuration.

    back to the top
    Firewall protection options
    Firewalls are very important to help keep your server and network secure.
    There are four scenarios for configuring firewall protection with Windows
    Small Business Server 2003:
    Scenario 1: Use a router or a firewall hardware device, or use firewall
    software that is external to the server.

    There are many different hardware routing solutions that also provide
    firewall functionality. There are also varying degrees of firewall
    protection with these devices. Make sure that you choose a device that
    meets your security requirements. Many of these devices support UPnP
    architecture. UPnP-certified routers are supported by Windows Small
    Business Server 2003 and can be configured by the Configure E-mail and
    Internet Connection Wizard. Additionally, there is firewall software, such
    as Microsoft Internet Security and Acceleration Server (ISA), that can be
    run on a separate computer. Firewall software that is run on a separate
    computer or firewall hardware that is not UPnP certified must be configured
    manually.
    Scenario 2: Use the Routing and Remote Access Basic Firewall functionality
    that is included with Windows Small Business Server 2003.

    Routing and Remote Access Basic Firewall is used by Windows Small Business
    Server 2003 to offer basic firewall protection. For additional information,
    visit the following Microsoft Web site:
    http://www.microsoft.com/technet/treeview/default.asp?url=/technet/prodtechn
    ol/windowsserver2003/proddocs/standard/mpr_und_basicfw.asp

    When you run the Configure E-mail and Internet Connection Wizard, click the
    Enable Firewall option. The Routing and Remote Access Basic Firewall is
    configured and enabled if ISA is not installed and if any one of the
    following conditions is true:
    You are using a dial-up connection to the Internet.
    You are using a direct broadband connection to the Internet. (This option
    requires that your server has two network adapters.)
    You are using a direct broadband connection that requires a user name and a
    password.
    Scenario 3: Install and then run firewall software, such as ISA, on the
    server.

    Windows Small Business Server 2003 is fully compatible with Microsoft ISA
    Server 2000. Running the Configure E-mail and Internet Connection Wizard
    makes all configurations to ISA for server connectivity. Non-Microsoft
    firewall software may create conflicts with server operations if the
    software is not configured correctly.
    Scenario 4: Use a combination of scenario 1 with either scenario 2 or
    scenario 3.

    When it is used with a UPnP-certified router, the Configure E-mail and
    Internet Connection Wizard can configure both the server and the router.
    back to the top
    Internet connection types
    The following list contains the six most common connection types. The table
    after this list contains configuration information. You can use the
    Configure E-mail and Internet Connection Wizard options to configure these
    connection types:
    Broadband - Examples of broadband connections include cable modems, DSL, or
    any variant of T1.
    Modem - This type can be either plain old telephone service (POTS) that you
    connect to by using a modem, or it can be Integrated Services Digital
    Network (ISDN) that you connect to by using a terminal. The modem or
    terminal must be connected to the server through a Common Object File
    Format (COM) port or through a hardware card that is installed in the
    server.

    If you connect to POTS or ISDN by using a network router, treat that
    connection as a broadband connection.
    Router - A device that maintains its own IP address. (It may or may not
    offer firewall protection.) If you have a router that supports UPnP, the
    Configure E-mail and Internet Connection Wizard can configure it for you.
    However, you can always choose to manually configure your router.
    PPPoE - Point to Point Protocol over Ethernet. This protocol is used when
    your Internet service provider (ISP) requires a logon account and a
    password for the connection. If want to use a router, verify that the
    router provides PPPoE credentials to your ISP, and then treat your
    connection as a local router device with an IP address.

    Note PPPoE does not work through a router.
    Network adapters - This is the number of network adapters on the server
    that will be connected to the Internet and to the local area network. A
    two-network-adapter configuration connects one adapter to the local area
    network and connects the other to the Internet. A one-network adapter
    configuration connects a single network adapter to the local area network.
    A router that is connected to the local area network or to a modem that is
    connected to a server provides connection to the Internet.
    Configure E-mail and Internet Connection Wizard Configurations - The
    following table lists the options that are available to help you use the
    Configure E-mail and Internet Connection Wizard. Numbers 1 through 9 in the
    Configure E-mail and Internet Connection Wizard Option column of the table
    refer to instructions that are listed in the Configure E-mail and Internet
    Connection Wizard Options section of this article. Configuration settings
    for the firewall packet, for Web sites, and for e-mail are not covered in
    this article. Complete the Configure E-mail and Internet Connection Wizard
    according to your business requirements.
    Connection type Router PPPoE Network adapters Configure E-mail and Internet
    Connection Wizard Option
    Broadband N N 2 1
    Broadband N Y 2 2
    Broadband Manual N 2 3
    Broadband UPnP N 2 4
    Broadband Manual N 1 5
    Broadband UPnP N 1 6
    Broadband N Y 1 7
    Modem N N 2 8
    Modem N N 1 9
    back to the top
    Configurations
    Internal or single network adapter configuration
    These settings are for all servers. The configuration applies to a single
    network adapter and to the local network connection adapter in a
    two-network-adapter configuration.
    Verify the Domain Name System (DNS) pointers. To do this, follow these
    steps:
    Click Start, point to Control Panel, and then click Network Connections.
    Right-click Server Local Area Connection, and then click Properties.
    Click Internet Protocol (TCP/IP), and then click Properties.
    Do not select the Obtain an IP address automatically or the Obtain DNS
    server address automatically options. The IP address for the server local
    area connection must be a statically assigned address. Make any changes to
    the static IP address or to the subnet mask on the local network connection
    by using the Change Server IP Address Tool.

    In the Internet Protocol (TCP/IP) Properties dialog box, click the Use the
    following IP address option. In the following boxes, type the IP address or
    subnet mask, as appropriate:
    IP address Type the static private IP address for the local area connection
    adapter that resides in the Local Area Network (LAN). For example, type
    192.168.16.2.
    Subnet mask Type the static subnet mask for the local area connection
    adapter that resides in the LAN. For example, type 255.255.255.0.
    Default gateway Leave this box blank, or type the IP address of your router
    (if you are using a router).
    Select Use the following DNS server address. In the Preferred DNS server
    box, type the IP address of your server's local area connection. Leave the
    Alternate DNS server box blank.

    Important Use the IP address from the server's local area connection for
    the preferred DNS server on the external network connection. Do not use DNS
    that is provided by your ISP or router, and do not click the Obtain DNS
    server address automatically option.
    Click Advanced, and then click the DNS tab.
    In the table under DNS server addresses, in order of use, edit the table so
    that it only has a single entry for the IP address of the server's local
    area connection.
    Use the default settings for the remaining DNS properties; click to select
    the Append parent suffixes of the primary DNS suffix check box, and then
    click to select the Register this connection's addresses in DNS check box.
    Click the WINS tab.
    In the table under Windows Internet Name Service (WINS) addresses, edit the
    table so that it only has a single entry for the IP address of the server's
    local area connection.
    Use the default settings for the remaining WINS properties: Click to select
    the Enable LMHOSTS lookup check box, click Enable NetBIOS over TCP/IP ,
    click OK, and then click OK again to return to the Network Connections
    window.
    Verify the DNS server configuration. To do this, follow these steps:
    Click Start, point to Administrative Tools, and then click DNS.
    Click your server's name under DNS, and then right-click Properties.
    On the Interfaces tab, verify that the server's local area connection IP
    address is listed in the Listen On: IP Address table.
    Click the Forwarders tab.
    Under Selected domain's forwarder IP address list, type the DNS server
    addresses that were provided by your ISP.
    Click to clear the Do not use recursion for this domain check box.
    Click Apply, and then click OK.
    back to the top
    Second network adapter configuration
    These settings are only for servers with two network adapters. It applies
    to the network adapter that connects to the Internet.
    Verify the DNS pointers:
    Click Start, point to Control Panel, and then click Network Connections.
    Right-click Network Connection (for the connection to Internet), and then
    click Properties.
    In the Internet Protocol (TCP/IP) Properties dialog box, click one of the
    following options:
    Obtain an IP address automatically
    Use the following IP address If you select this option, type the IP address
    or subnet mask in the following boxes, as appropriate:
    IP address Type the static IP address that is provided by your ISP or the
    IP address that you want to use.
    Subnet mask Type the static subnet mask that is provided by your ISP or the
    subnet mask that you want to use.
    Default gateway Type the static IP address that is provided by your ISP or
    the IP address that you want to use.
    Select Use the following DNS server address. In the Preferred DNS server
    box, type the IP address of your server's local area connection. Leave the
    Alternate DNS server box blank.

    Important Use the IP address from the server's local area connection for
    the preferred DNS server on the external network connection. Do not use DNS
    that is provided by your ISP or router, and do not click the Obtain DNS
    server address automatically option.
    Set the binding order:
    Open Network Connections.
    On the Advanced menu, click Advanced Settings.
    All the local area connections and remote access connections appear in the
    top window that is named Connections. Use the arrow keys to move
    connections to the following order:
    Server local area connection (local area network adapter)
    Network connection (Internet connection adapter)
    Any additional network adapters
    (Remote access connections)

    Click OK.
    Close the Network and Dial-up Connections dialog box, and then restart the
    server.
    back to the top
    Configure E-mail and Internet Connection Wizard Options
    Below are the beginning steps for the Configure E-mail and Internet
    Connection Wizard for the nine most common configurations. See the
    Configure E-mail and Internet Connection Wizard Options table earlier in
    this article for the configuration that best matches your configuration.
    All the steps start on the Connection Type page. To reach this page, click
    Next on the Configure E-mail and Internet Connection Wizard Welcome page.
    To start the Configure E-mail and Internet Connection Wizard, click Start,
    click Server Management, and do one of the following:
    In the left pane, expand To Do List. In the details pane, click Connect to
    Internet.
    In the left pane, expand Internet and E-mail. In the details pane, click
    Connect to Internet.
    Two network adapters - direct connection to broadband
    On the Connection Type page, click Broadband, and then click Next.
    On the Broadband Connection page, under My server uses a direct broadband
    connection, click Next.
    If your network connection to the Internet is disabled, you will receive
    the Network Connection, You must enable and configure the network
    connection to your ISP page. If you do not receive this page, go to step e.
    On this page, under Connection name, click Network Connection.
    Configure IP settings according to the requirements of your ISP, and then
    click Next. (The network connection is now enabled.)
    On the Network Connection, You must click the connection for your ISP and
    local network page, under ISP network connection, click Network Connection.
    Under Local network connection, click Server Local Area Connection, and
    then click Next.
    On the Direct Broadband Connection page, next to Preferred DNS server and
    Alternate DNS server, type the IP addresses that are provided by your ISP.
    To change the Default gateway setting, type the default gateway IP address
    if the IP address is not provided by DHCP. Click Next.
    Complete the Configure E-mail and Internet Connection Wizard.
    Two network adapters - direct connection to broadband with PPPoE
    On the Connection Type page, click Broadband, and then click Next.
    On the Broadband Connection page, under My server uses, click A connection
    that requires a user name and password (PPPoE), and then click Next.
    On the PPPoE Connection page, under PPPoE connection, click an existing
    connection, or create a new connection.
    Verify that the ISP user name and password match the information that your
    IPS provided. Configure the static IP address if appropriate, and then
    click Next. If your network connection to the Internet is disabled, the
    Network Connection page appears. If the page does not appear, go to step e.
    On the Network Connection page, configure the IP settings according to the
    requirements of your ISP, and then click Next.

    The network connection is now enabled.
    On the Local Network Connection page, under Connection Name, click Server
    Local Area Connection, and then click Next.
    Complete the Configure E-mail and Internet Connection Wizard.
    Two network adapters - manual router connection to broadband
    If you receive a dialog box that says that a UPnP router was detected and
    you want to configure the router automatically, go to the "Two network
    adapters - UPnP router connection to broadband" section.
    Click No to the question "Do you want the wizard to configure the router?"
    On the Connection Type page, click Broadband, and then click Next.
    On the Broadband Connection page, under My server uses, click A local
    router device with an IP address, and then click Next.
    On the Router Connection page, next to Preferred DNS server and Alternate
    DNS server, type the IP addresses that are provided by your ISP. In the
    Local IP address of router box, type the IP address of the router that the
    server uses to connect to the router.
    Click to clear the My server uses a single network connection for both
    Internet access and the local network check box, and then click Next.
    On the Network Connection, You must enable and configure the network
    connection to your ISP page, under the Connection Name, click Network
    Connection.
    If your router provides DHCP, click Obtain an IP address automatically (use
    DHCP). If your router does not provide DHCP, click Use the following IP
    address, and then type the IP address and the subnet mask in accordance
    with the router settings. The default gateway is the IP address of the
    router.
    Click Next.

    The network connection is now enabled.
    On the Network Connection, You must click the connection for your ISP and
    local network page, click Network Connection under the ISP network
    connection.
    Under the Local network connection, click Server Local Area Connection, and
    then click Next.
    Complete the Configure E-mail and Internet Connection Wizard.
    Two network adapters - UPnP router connection to broadband
    Before you run the Configure E-mail and Internet Connection Wizard, make
    sure that the network connection to the router is enabled, that the cables
    are connected, and that the router is turned on.
    A message that reports that the UPnP router was detected appears. If the
    message does not appear or if you want to configure the router manually, go
    to the "Two network adapters - manual router connection to broadband"
    section.
    On the Do you want the wizard to configure the router? page, click Yes.
    On the Router Connection page, the values will be populated by the UPnP
    router. Type different values if the values that you want are different.
    Click to clear the My server uses a single network connection for both
    Internet access and the local network check box, and then click Next.
    On the Network Connection, You must enable and configure the network
    connection to your ISP page, under Connection Name, click Network
    Connection.
    Click Obtain an IP address automatically (use DHCP), and then click Next.
    On the Network Connection, You must click the connection for your ISP and
    local network page, click Network Connection under ISP network connection.
    Under Local network connection, click Server Local Area Connection, and
    then click Next.
    Complete the Configure E-mail and Internet Connection Wizard.
    One network adapter - manual router connection to broadband
    On the Connection Type page, click Broadband, and then click Next.
    On the Broadband Connection page, under My server uses, click A local
    router device with an IP address, and then click Next.
    On the Router Connection page, next to Preferred DNS server and next to
    Alternate DNS server, type the IP addresses that are provided by your ISP.
    In the Local IP address of router box, type the IP address of the router
    that the server uses to connect to the router.
    Click to select the My server uses a single network connection for both
    Internet access and the local network check box, and then click Next.
    A message may appear that warns that the firewall that is provided cannot
    be configured. You are offered a chance to view information about
    configuration settings for an existing firewall device.
    On the Network Connection page, click Server Local Area Connection under
    the Connection Name.
    Click Next.
    Complete the Configure E-mail and Internet Connection Wizard.
    One network adapter - UPnP router connection to broadband
    Before you run the Configure E-mail and Internet Connection Wizard, make
    sure that the network connection to the router is enabled, that the cables
    are connected, and that the router is turned on.
    A message that reports that the UPnP router was detected appears. If the
    message does not appear or if you want to configure the router manually, go
    to the "Two network adapters - manual router connection to broadband"
    section.
    When the wizard prompts you to indicate whether you want to configure the
    router, click Yes.
    On the Router Connection page, the values will be populated by the UPnP
    router. Type different values if the values that you want are different.
    Click to select the My server uses a single network connection for both
    Internet access and the local network check box, and then click Next.
    A message may appear that warns that the firewall that is provided cannot
    be configured. You are offered a chance to view information about
    configuration settings for an existing firewall device.
    Complete the Configure E-mail and Internet Connection Wizard.
    One network adapter - direct connection to broadband with PPPoE
    On the Connection Type page, click Broadband, and then click Next.
    On the Broadband Connection page, click A connection that requires a user
    name and password (PPPoE) under My server uses, and then click Next.
    Under PPPoE connection, click an existing connection or create a new
    connection. Make sure that the contents of the ISP user name box and the
    Password box match the user name and password that your ISP provided.
    Configure the static IP address if it is appropriate, and then click Next.
    Complete the Configure E-mail and Internet Connection Wizard.
    Two network adapters - modem connection to POTS/ISDN
    On Connection Type page, click Dial-Up, click Next.
    On the Dial-up Connection page, under Dial-up connection, click an existing
    connection or create a new connection.
    Under PPPoE connection, click an existing connection or create a new
    connection. Make sure that the contents of the ISP user name box and the
    Password box match the user name and password that your ISP provided.
    Configure the static IP address if it is appropriate, and then click Next.
    Under Connection Name, click Server Local Area Connection, and then click
    Next.
    Complete the Configure E-mail and Internet Connection Wizard.
    One network adapter - modem connection to POTS or ISDN
    On the Connection Type page, click Dial-up, and then click Next.
    On the Dial-up Connection page, click an existing connection under Dial-up
    connection, or create a new connection.
    Under PPPoE connection, click an existing connection or create a new
    connection. Make sure that the contents of the ISP user name box and the
    Password box match the user name and the password that your ISP provided.
    Configure the static IP address if it is appropriate, and then click Next.
    Complete the Configure E-mail and Internet Connection Wizard.

    Vijay

    This posting is provided "AS IS" with no warranties, and confers no rights
     
    S Vijay [MSFT], May 31, 2004
    #2
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  3. Michael

    Michael Guest

    I should have been more clear. Sorry

    Everything was woking fine until I ran the wizard

    Server set to 192.168.0.20
    DNS set to 192.168.0.20
    Win set to 192.168.0.20
    Fordwards set up with ISP DNS number
    Hardware router is set correctly and was working fine until I ran the wizard

    Clients set to 192.168.0.30-34 (5 clients) All static addresssess
    DNS set to 192.168.0.20
    Temporarily I had to had one DNS number to the client computers to allow internet access. Will delete this as soon as I can connect to the server again

    I checked the DNS records on the server and they seem to be properly setup. There are A records for all the machines. Correct IP's and reverse records

    The problem is now that I have ran the wizard I cannot even ping the clients from the server or any outside address. And I cannot ping the server from any clients. Therefore I cannot connect to any shares, login, - (cannot do anything with the server) I've tried using IE and cannot get to the internet from the server. However, when I added a DNS number to the clients for temporary internet access, they work fine and they can ping each other

    I have already checked the network setting on the server and by the way I only have one network card to do both

    It seems as though a registry setting got changed of a security policy is preventing traffic, but I cannot find it

    Thank you so much for your help

    Michae
     
    Michael, May 31, 2004
    #3
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