Internet connection wizard in winsbs2003

I ran the Internet connection wizard and after I ran it - I lost connection to the internet and to the local area network. So no one can connect to the server.

What happened? and how do I fix it

Thanks,

 

Hi,

Check whether you have configured it correctly.

Try configuring Internet Access in Windows SBS2003 follow the steps in the
article given below:

http://support.microsoft.com/default.aspx?scid=kb;en-us;825763&Product=sbser
v2003

http://support.microsoft.com/default.aspx?scid=kb;en-us;829712&Product=sbser
v2003

or

How to configure Internet access in Windows Small Business Server 2003

Summary
The Configure E-mail and Internet Connection Wizard
Firewall protection options
Internet connection types
Configurations
Internal or single network adapter configuration
Second network adapter configuration
Paths for the Configure E-mail and Internet Connection Wizard
References
SUMMARY
This article discusses how to configure Microsoft Windows Small Business
Server 2003 for Internet access. This information applies to the most
common configurations that use either one network adapter or two network
adapters. The article provides configuration information for TCP/IP
connectivity and for name resolution for both the local network and for the
Internet. Correctly configured settings provide a stable environment for
your Active Directory directory service domain.

This article does not discuss e-mail configurations, Web site
configurations, or firewall packet filters.

The information in this article may be useful to help troubleshoot any one
of the following situations:
Load times are slow during the "Configuring Network Connections" phase
during system startup.
Users cannot access the Internet.
Users cannot log on to the domain.
The Exchange server cannot send e-mail messages, receive e-mail messages,
or both.
Event ID 5775 DNS deregistration errors are generated when a domain
controller cannot unregister an individual resource record.
Windows Small Business Server 2003 was designed to be configured by using
the Configure E-mail and Internet Connection Wizard. This article describes
some of the configurations that are set by the wizard. For most settings,
use the wizard instead of manually configuring your network. However, you
may have to manually configure some settings in the scenarios that are not
supported by the wizard.

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The Configure E-mail and Internet Connection Wizard
The Configure E-mail and Internet Connection Wizard (sometimes known as
CEICW) is designed to correctly configure settings for your network, your
firewall, your Web site, and your e-mail services that are used when you
connect your Windows Small Business Server 2003-based computer to the
Internet. You can use the Configure E-mail and Internet Connection Wizard
to configure the settings that are discussed in the "Configurations"
section later in this article. You can use the wizard to change from one
network configuration to another. Additionally, if the network
configuration of your server becomes corrupted or changed in any way, you
can restore the configuration by running the Configure E-mail and Internet
Connection Wizard again.

Use the Configure E-mail and Internet Connection Wizard to configure the
following connection types:
Modem
Direct broadband
Broadband that uses a local router device with an Internet Protocol (IP)
address
Broadband that requires a user name and a password and uses Point to Point
Protocol over Ethernet (PPPoE) connections
Note Connection types other than these four may require manual
configuration.

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Firewall protection options
Firewalls are very important to help keep your server and network secure.
There are four scenarios for configuring firewall protection with Windows
Small Business Server 2003:
Scenario 1: Use a router or a firewall hardware device, or use firewall
software that is external to the server.

There are many different hardware routing solutions that also provide
firewall functionality. There are also varying degrees of firewall
protection with these devices. Make sure that you choose a device that
meets your security requirements. Many of these devices support UPnP
architecture. UPnP-certified routers are supported by Windows Small
Business Server 2003 and can be configured by the Configure E-mail and
Internet Connection Wizard. Additionally, there is firewall software, such
as Microsoft Internet Security and Acceleration Server (ISA), that can be
run on a separate computer. Firewall software that is run on a separate
computer or firewall hardware that is not UPnP certified must be configured
manually.
Scenario 2: Use the Routing and Remote Access Basic Firewall functionality
that is included with Windows Small Business Server 2003.

Routing and Remote Access Basic Firewall is used by Windows Small Business
Server 2003 to offer basic firewall protection. For additional information,
visit the following Microsoft Web site:
http://www.microsoft.com/technet/treeview/default.asp?url=/technet/prodtechn
ol/windowsserver2003/proddocs/standard/mpr_und_basicfw.asp

When you run the Configure E-mail and Internet Connection Wizard, click the
Enable Firewall option. The Routing and Remote Access Basic Firewall is
configured and enabled if ISA is not installed and if any one of the
following conditions is true:
You are using a dial-up connection to the Internet.
You are using a direct broadband connection to the Internet. (This option
requires that your server has two network adapters.)
You are using a direct broadband connection that requires a user name and a
password.
Scenario 3: Install and then run firewall software, such as ISA, on the
server.

Windows Small Business Server 2003 is fully compatible with Microsoft ISA
Server 2000. Running the Configure E-mail and Internet Connection Wizard
makes all configurations to ISA for server connectivity. Non-Microsoft
firewall software may create conflicts with server operations if the
software is not configured correctly.
Scenario 4: Use a combination of scenario 1 with either scenario 2 or
scenario 3.

When it is used with a UPnP-certified router, the Configure E-mail and
Internet Connection Wizard can configure both the server and the router.
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Internet connection types
The following list contains the six most common connection types. The table
after this list contains configuration information. You can use the
Configure E-mail and Internet Connection Wizard options to configure these
connection types:
Broadband - Examples of broadband connections include cable modems, DSL, or
any variant of T1.
Modem - This type can be either plain old telephone service (POTS) that you
connect to by using a modem, or it can be Integrated Services Digital
Network (ISDN) that you connect to by using a terminal. The modem or
terminal must be connected to the server through a Common Object File
Format (COM) port or through a hardware card that is installed in the
server.

If you connect to POTS or ISDN by using a network router, treat that
connection as a broadband connection.
Router - A device that maintains its own IP address. (It may or may not
offer firewall protection.) If you have a router that supports UPnP, the
Configure E-mail and Internet Connection Wizard can configure it for you.
However, you can always choose to manually configure your router.
PPPoE - Point to Point Protocol over Ethernet. This protocol is used when
your Internet service provider (ISP) requires a logon account and a
password for the connection. If want to use a router, verify that the
router provides PPPoE credentials to your ISP, and then treat your
connection as a local router device with an IP address.

Note PPPoE does not work through a router.
Network adapters - This is the number of network adapters on the server
that will be connected to the Internet and to the local area network. A
two-network-adapter configuration connects one adapter to the local area
network and connects the other to the Internet. A one-network adapter
configuration connects a single network adapter to the local area network.
A router that is connected to the local area network or to a modem that is
connected to a server provides connection to the Internet.
Configure E-mail and Internet Connection Wizard Configurations - The
following table lists the options that are available to help you use the
Configure E-mail and Internet Connection Wizard. Numbers 1 through 9 in the
Configure E-mail and Internet Connection Wizard Option column of the table
refer to instructions that are listed in the Configure E-mail and Internet
Connection Wizard Options section of this article. Configuration settings
for the firewall packet, for Web sites, and for e-mail are not covered in
this article. Complete the Configure E-mail and Internet Connection Wizard
according to your business requirements.
Connection type Router PPPoE Network adapters Configure E-mail and Internet
Connection Wizard Option
Broadband N N 2 1
Broadband N Y 2 2
Broadband Manual N 2 3
Broadband UPnP N 2 4
Broadband Manual N 1 5
Broadband UPnP N 1 6
Broadband N Y 1 7
Modem N N 2 8
Modem N N 1 9
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Configurations
Internal or single network adapter configuration
These settings are for all servers. The configuration applies to a single
network adapter and to the local network connection adapter in a
two-network-adapter configuration.
Verify the Domain Name System (DNS) pointers. To do this, follow these
steps:
Click Start, point to Control Panel, and then click Network Connections.
Right-click Server Local Area Connection, and then click Properties.
Click Internet Protocol (TCP/IP), and then click Properties.
Do not select the Obtain an IP address automatically or the Obtain DNS
server address automatically options. The IP address for the server local
area connection must be a statically assigned address. Make any changes to
the static IP address or to the subnet mask on the local network connection
by using the Change Server IP Address Tool.

In the Internet Protocol (TCP/IP) Properties dialog box, click the Use the
following IP address option. In the following boxes, type the IP address or
subnet mask, as appropriate:
IP address Type the static private IP address for the local area connection
adapter that resides in the Local Area Network (LAN). For example, type
192.168.16.2.
Subnet mask Type the static subnet mask for the local area connection
adapter that resides in the LAN. For example, type 255.255.255.0.
Default gateway Leave this box blank, or type the IP address of your router
(if you are using a router).
Select Use the following DNS server address. In the Preferred DNS server
box, type the IP address of your server's local area connection. Leave the
Alternate DNS server box blank.

Important Use the IP address from the server's local area connection for
the preferred DNS server on the external network connection. Do not use DNS
that is provided by your ISP or router, and do not click the Obtain DNS
server address automatically option.
Click Advanced, and then click the DNS tab.
In the table under DNS server addresses, in order of use, edit the table so
that it only has a single entry for the IP address of the server's local
area connection.
Use the default settings for the remaining DNS properties; click to select
the Append parent suffixes of the primary DNS suffix check box, and then
click to select the Register this connection's addresses in DNS check box.
Click the WINS tab.
In the table under Windows Internet Name Service (WINS) addresses, edit the
table so that it only has a single entry for the IP address of the server's
local area connection.
Use the default settings for the remaining WINS properties: Click to select
the Enable LMHOSTS lookup check box, click Enable NetBIOS over TCP/IP ,
click OK, and then click OK again to return to the Network Connections
window.
Verify the DNS server configuration. To do this, follow these steps:
Click Start, point to Administrative Tools, and then click DNS.
Click your server's name under DNS, and then right-click Properties.
On the Interfaces tab, verify that the server's local area connection IP
address is listed in the Listen On: IP Address table.
Click the Forwarders tab.
Under Selected domain's forwarder IP address list, type the DNS server
addresses that were provided by your ISP.
Click to clear the Do not use recursion for this domain check box.
Click Apply, and then click OK.
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Second network adapter configuration
These settings are only for servers with two network adapters. It applies
to the network adapter that connects to the Internet.
Verify the DNS pointers:
Click Start, point to Control Panel, and then click Network Connections.
Right-click Network Connection (for the connection to Internet), and then
click Properties.
In the Internet Protocol (TCP/IP) Properties dialog box, click one of the
following options:
Obtain an IP address automatically
Use the following IP address If you select this option, type the IP address
or subnet mask in the following boxes, as appropriate:
IP address Type the static IP address that is provided by your ISP or the
IP address that you want to use.
Subnet mask Type the static subnet mask that is provided by your ISP or the
subnet mask that you want to use.
Default gateway Type the static IP address that is provided by your ISP or
the IP address that you want to use.
Select Use the following DNS server address. In the Preferred DNS server
box, type the IP address of your server's local area connection. Leave the
Alternate DNS server box blank.

Important Use the IP address from the server's local area connection for
the preferred DNS server on the external network connection. Do not use DNS
that is provided by your ISP or router, and do not click the Obtain DNS
server address automatically option.
Set the binding order:
Open Network Connections.
On the Advanced menu, click Advanced Settings.
All the local area connections and remote access connections appear in the
top window that is named Connections. Use the arrow keys to move
connections to the following order:
Server local area connection (local area network adapter)
Network connection (Internet connection adapter)
Any additional network adapters
(Remote access connections)

Click OK.
Close the Network and Dial-up Connections dialog box, and then restart the
server.
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Configure E-mail and Internet Connection Wizard Options
Below are the beginning steps for the Configure E-mail and Internet
Connection Wizard for the nine most common configurations. See the
Configure E-mail and Internet Connection Wizard Options table earlier in
this article for the configuration that best matches your configuration.
All the steps start on the Connection Type page. To reach this page, click
Next on the Configure E-mail and Internet Connection Wizard Welcome page.
To start the Configure E-mail and Internet Connection Wizard, click Start,
click Server Management, and do one of the following:
In the left pane, expand To Do List. In the details pane, click Connect to
Internet.
In the left pane, expand Internet and E-mail. In the details pane, click
Connect to Internet.
Two network adapters - direct connection to broadband
On the Connection Type page, click Broadband, and then click Next.
On the Broadband Connection page, under My server uses a direct broadband
connection, click Next.
If your network connection to the Internet is disabled, you will receive
the Network Connection, You must enable and configure the network
connection to your ISP page. If you do not receive this page, go to step e.
On this page, under Connection name, click Network Connection.
Configure IP settings according to the requirements of your ISP, and then
click Next. (The network connection is now enabled.)
On the Network Connection, You must click the connection for your ISP and
local network page, under ISP network connection, click Network Connection.
Under Local network connection, click Server Local Area Connection, and
then click Next.
On the Direct Broadband Connection page, next to Preferred DNS server and
Alternate DNS server, type the IP addresses that are provided by your ISP.
To change the Default gateway setting, type the default gateway IP address
if the IP address is not provided by DHCP. Click Next.
Complete the Configure E-mail and Internet Connection Wizard.
Two network adapters - direct connection to broadband with PPPoE
On the Connection Type page, click Broadband, and then click Next.
On the Broadband Connection page, under My server uses, click A connection
that requires a user name and password (PPPoE), and then click Next.
On the PPPoE Connection page, under PPPoE connection, click an existing
connection, or create a new connection.
Verify that the ISP user name and password match the information that your
IPS provided. Configure the static IP address if appropriate, and then
click Next. If your network connection to the Internet is disabled, the
Network Connection page appears. If the page does not appear, go to step e.
On the Network Connection page, configure the IP settings according to the
requirements of your ISP, and then click Next.

The network connection is now enabled.
On the Local Network Connection page, under Connection Name, click Server
Local Area Connection, and then click Next.
Complete the Configure E-mail and Internet Connection Wizard.
Two network adapters - manual router connection to broadband
If you receive a dialog box that says that a UPnP router was detected and
you want to configure the router automatically, go to the "Two network
adapters - UPnP router connection to broadband" section.
Click No to the question "Do you want the wizard to configure the router?"
On the Connection Type page, click Broadband, and then click Next.
On the Broadband Connection page, under My server uses, click A local
router device with an IP address, and then click Next.
On the Router Connection page, next to Preferred DNS server and Alternate
DNS server, type the IP addresses that are provided by your ISP. In the
Local IP address of router box, type the IP address of the router that the
server uses to connect to the router.
Click to clear the My server uses a single network connection for both
Internet access and the local network check box, and then click Next.
On the Network Connection, You must enable and configure the network
connection to your ISP page, under the Connection Name, click Network
Connection.
If your router provides DHCP, click Obtain an IP address automatically (use
DHCP). If your router does not provide DHCP, click Use the following IP
address, and then type the IP address and the subnet mask in accordance
with the router settings. The default gateway is the IP address of the
router.
Click Next.

The network connection is now enabled.
On the Network Connection, You must click the connection for your ISP and
local network page, click Network Connection under the ISP network
connection.
Under the Local network connection, click Server Local Area Connection, and
then click Next.
Complete the Configure E-mail and Internet Connection Wizard.
Two network adapters - UPnP router connection to broadband
Before you run the Configure E-mail and Internet Connection Wizard, make
sure that the network connection to the router is enabled, that the cables
are connected, and that the router is turned on.
A message that reports that the UPnP router was detected appears. If the
message does not appear or if you want to configure the router manually, go
to the "Two network adapters - manual router connection to broadband"
section.
On the Do you want the wizard to configure the router? page, click Yes.
On the Router Connection page, the values will be populated by the UPnP
router. Type different values if the values that you want are different.
Click to clear the My server uses a single network connection for both
Internet access and the local network check box, and then click Next.
On the Network Connection, You must enable and configure the network
connection to your ISP page, under Connection Name, click Network
Connection.
Click Obtain an IP address automatically (use DHCP), and then click Next.
On the Network Connection, You must click the connection for your ISP and
local network page, click Network Connection under ISP network connection.
Under Local network connection, click Server Local Area Connection, and
then click Next.
Complete the Configure E-mail and Internet Connection Wizard.
One network adapter - manual router connection to broadband
On the Connection Type page, click Broadband, and then click Next.
On the Broadband Connection page, under My server uses, click A local
router device with an IP address, and then click Next.
On the Router Connection page, next to Preferred DNS server and next to
Alternate DNS server, type the IP addresses that are provided by your ISP.
In the Local IP address of router box, type the IP address of the router
that the server uses to connect to the router.
Click to select the My server uses a single network connection for both
Internet access and the local network check box, and then click Next.
A message may appear that warns that the firewall that is provided cannot
be configured. You are offered a chance to view information about
configuration settings for an existing firewall device.
On the Network Connection page, click Server Local Area Connection under
the Connection Name.
Click Next.
Complete the Configure E-mail and Internet Connection Wizard.
One network adapter - UPnP router connection to broadband
Before you run the Configure E-mail and Internet Connection Wizard, make
sure that the network connection to the router is enabled, that the cables
are connected, and that the router is turned on.
A message that reports that the UPnP router was detected appears. If the
message does not appear or if you want to configure the router manually, go
to the "Two network adapters - manual router connection to broadband"
section.
When the wizard prompts you to indicate whether you want to configure the
router, click Yes.
On the Router Connection page, the values will be populated by the UPnP
router. Type different values if the values that you want are different.
Click to select the My server uses a single network connection for both
Internet access and the local network check box, and then click Next.
A message may appear that warns that the firewall that is provided cannot
be configured. You are offered a chance to view information about
configuration settings for an existing firewall device.
Complete the Configure E-mail and Internet Connection Wizard.
One network adapter - direct connection to broadband with PPPoE
On the Connection Type page, click Broadband, and then click Next.
On the Broadband Connection page, click A connection that requires a user
name and password (PPPoE) under My server uses, and then click Next.
Under PPPoE connection, click an existing connection or create a new
connection. Make sure that the contents of the ISP user name box and the
Password box match the user name and password that your ISP provided.
Configure the static IP address if it is appropriate, and then click Next.
Complete the Configure E-mail and Internet Connection Wizard.
Two network adapters - modem connection to POTS/ISDN
On Connection Type page, click Dial-Up, click Next.
On the Dial-up Connection page, under Dial-up connection, click an existing
connection or create a new connection.
Under PPPoE connection, click an existing connection or create a new
connection. Make sure that the contents of the ISP user name box and the
Password box match the user name and password that your ISP provided.
Configure the static IP address if it is appropriate, and then click Next.
Under Connection Name, click Server Local Area Connection, and then click
Next.
Complete the Configure E-mail and Internet Connection Wizard.
One network adapter - modem connection to POTS or ISDN
On the Connection Type page, click Dial-up, and then click Next.
On the Dial-up Connection page, click an existing connection under Dial-up
connection, or create a new connection.
Under PPPoE connection, click an existing connection or create a new
connection. Make sure that the contents of the ISP user name box and the
Password box match the user name and the password that your ISP provided.
Configure the static IP address if it is appropriate, and then click Next.
Complete the Configure E-mail and Internet Connection Wizard.

Vijay

This posting is provided "AS IS" with no warranties, and confers no rights

 

I should have been more clear. Sorry

Everything was woking fine until I ran the wizard

Server set to 192.168.0.20
DNS set to 192.168.0.20
Win set to 192.168.0.20
Fordwards set up with ISP DNS number
Hardware router is set correctly and was working fine until I ran the wizard

Clients set to 192.168.0.30-34 (5 clients) All static addresssess
DNS set to 192.168.0.20
Temporarily I had to had one DNS number to the client computers to allow internet access. Will delete this as soon as I can connect to the server again

I checked the DNS records on the server and they seem to be properly setup. There are A records for all the machines. Correct IP's and reverse records

The problem is now that I have ran the wizard I cannot even ping the clients from the server or any outside address. And I cannot ping the server from any clients. Therefore I cannot connect to any shares, login, - (cannot do anything with the server) I've tried using IE and cannot get to the internet from the server. However, when I added a DNS number to the clients for temporary internet access, they work fine and they can ping each other

I have already checked the network setting on the server and by the way I only have one network card to do both

It seems as though a registry setting got changed of a security policy is preventing traffic, but I cannot find it

Thank you so much for your help

Michae