Internet Explorer 7 Error With Vista

Discussion in 'Internet Explorer' started by travman, Feb 3, 2007.

  1. travman

    travman Guest

    I recently installed Windows Vista Home Premium Edition for my PC and am
    having major issues with Internet Explorer 7. Everytime I try to open IE7 or
    go to the help centre to follow an online help link I receive the following
    error message:

    "A problem caused the program to stop working correctly. Windows will close
    and notify you if a solution is available."

    Then nothing happens. Can anyone help me out?

    I also receive this random error message:

    "Windows host process (Rundll32) has stopped working
    A problem caused the program to stop working correctly.
    Windows will close and notify you if a solution is available."

    If anyone knows anything please help me out. It would be much appreciated.
     
    travman, Feb 3, 2007
    #1
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  2. travman

    BGB Guest

    I have the same problem! as soon as I tried to start explorer, I get an error
    message telling me explorer has stop working and window vista is closing the
    program.... will have to use another browser until this is resolved!
     
    BGB, Feb 3, 2007
    #2
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  3. travman

    huwcyn cwsg Guest

     
    huwcyn cwsg, Feb 3, 2007
    #3
  4. travman

    huwcyn cwsg Guest

    : can occur if user account name under xp has been
    changed after it was first created, and the My Documents continues to use the
    original account name -= I changed my uac back to the original and the prob
    went away. may be coincidence
     
    huwcyn cwsg, Feb 3, 2007
    #4
  5. travman

    travman Guest

    Well no because the username is the exact same.
     
    travman, Feb 3, 2007
    #5
  6. What if you right click the IE icon on the desktop and choose Start Without
    Add-ons?
    Or go to Start | All Programs | Accessories | System Tools | Internet
    Explorer (No Add-ons).
     
    Frank Saunders, MS-MVP OE/WM, Feb 3, 2007
    #6
  7. travman

    travman Guest

    I receive the same problem unfortunately.
     
    travman, Feb 3, 2007
    #7
  8. travman

    Steve Guest

    Hi, I don't know if you have found a solution but I found a workaround until
    I find a permanent fix.

    You need to disable User Account Control

    Go to Control Panel
    Click on User Accounts and Family Safety
    Then click on User Accounts
    Then click on Turn User Account Control On or Off
    Uncheck the box User User Account Control (UAC) to help protect your computer
    Click OK
    You'll have to reboot to see the changes.

    This is an annoying fix because UAC is a security feature

    Best, Steve
     
    Steve, Feb 4, 2007
    #8
  9. travman

    RatDoc Guest

    I used the same workaround solution and it worked for me. Good luck.
     
    RatDoc, Feb 4, 2007
    #9
  10. travman

    RatDoc Guest

    I found a workaround solution thnaks to Microsoft Escalation Support. Turn
    off User Account Control (In control panel, user accounts...administrator).
    This worked for me. Good luck.
     
    RatDoc, Feb 4, 2007
    #10
  11. travman

    Steve Guest

    Steve, Feb 4, 2007
    #11
  12. Try a thorough malware search.
    Help with malware:
    All MS-MVP Sites.
    http://aumha.org/a/parasite.htm
    http://aumha.org/a/quickfix.htm
    http://www.elephantboycomputers.com/page2.html#Removing_Malware
    http://mvps.org/winhelp2002/unwanted.htm
    http://inetexplorer.mvps.org/darnit.html
    http://www.mvps.org/sramesh2k/Malware_Defence.htm

    Unexplained computer behavior may be caused by deceptive software.
    http://support.microsoft.com/kb/827315

    So How Did I Get Infected Anyway?
    For quite a few people it's by installing Messenger Plus, whose ads for
    malware don't identify the malware as such and try to convince you that you
    owe it to the author. See also:
    http://www.wilderssecurity.com/showthread.php?t=27971
    Don't ever do a "default" install of anything. Always choose Custom and see
    what else is being carried along. Don't install any extras you're not sure
    of.
     
    Frank Saunders, MS-MVP OE/WM, Feb 4, 2007
    #12
  13. travman

    RatDoc Guest

    Thanks for the info Steve. Maybe someone at Microsoft Tech support should
    have been made aware of it because I spent over two hours on the phone with
    them on Friday without the problem being resolved. Took a second person at
    Tech support to fix the problem in 2 min yesterday. But hey, it's fixed so
    I'm happy.
     
    RatDoc, Feb 4, 2007
    #13
  14. travman

    travman Guest

    Okay I will try that. I did manage to get Internet Explorer working through
    "Running it as Administrator" when right clicking the icon under the start
    menu/programs. Is there anyway of making firefox my default browser, because
    everytime I make firefox my default browser, when I shut it down and re-open
    it it says "firefox is not currently set as your default browser. Would you
    like to make it your default browser?" then I proceed with yes and this
    process repeats itself. Anyone know why?
     
    travman, Feb 4, 2007
    #14
  15. travman

    travman Guest

    Will there be security risks with disabling this because I get a security
    risk message when I'm about to disable this.
     
    travman, Feb 4, 2007
    #15

  16. Of course there are. With UAC enabled a program cannot pretend to be you.
    When you turn off UAC you turn that protection off.
     
    Frank Saunders, MS-MVP OE/WM, Feb 4, 2007
    #16
  17. travman

    Reynolds Guest

    I too get the host process has stopped working error message......mostly when
    the pc starts up or when I close IE7..........I just click ok........and
    everything still works..........but was curious as to what was causing
    this.........Vista came installed on my pc......from dell......so am right
    that it is something that has been installed that is causing the issue....it
    doesnt happen all the time..........just occasionally....should I be
    concerned enough to try and figure it out? ..........or just click ok and
    go about my business?
     
    Reynolds, Apr 3, 2007
    #17

  18. 1. Incompatible add-ons: What if you right click the IE icon on the desktop
    and choose Start Without Add-ons?
    Or go to Start | All Programs | Accessories | System Tools | Internet
    Explorer (No Add-ons).

    2. Malware already installed on the computer: Help with malware
    All MS-MVP Sites.
    http://aumha.org/a/parasite.htm
    http://aumha.org/a/quickfix.htm
    http://www.elephantboycomputers.com/page2.html#Removing_Malware
    http://mvps.org/winhelp2002/unwanted.htm
    http://inetexplorer.mvps.org/darnit.html
    http://www.mvps.org/sramesh2k/Malware_Defence.htm

    Unexplained computer behavior may be caused by deceptive software.
    http://support.microsoft.com/kb/827315

    So How Did I Get Infected Anyway?
    For quite a few people it's by installing Messenger Plus, whose ads for
    malware don't identify the malware as such and try to convince you that you
    owe it to the author. See also:
    http://www.wilderssecurity.com/showthread.php?t=27971
    Don't ever do a "default" install of anything. Always choose Custom and see
    what else is being carried along. Don't install any extras you're not sure
    of.
     
    Frank Saunders, MS-MVP OE/WM, Apr 4, 2007
    #18
  19. travman

    KalteStern Guest

     
    KalteStern, May 7, 2007
    #19
  20. travman

    KalteStern Guest

     
    KalteStern, May 7, 2007
    #20
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