Internet Explorer cannot display the webpage - IE8

Discussion in 'Internet Explorer' started by rystrom, Jul 15, 2009.

  1. rystrom

    rystrom Guest

    Ever since I installed IE8 on my 2 computers (One running Windows XP SP2
    with IE8 and one running Windows 7 with IE8) I am frequently getting
    "Internet Explorer cannot display the webpage" when I click a link or open IE
    for the first time.

    I have set my home page to Google.com and every time I open explorer I am
    presented with the "Internet Explorer cannot display the webpage" page. Of
    course if I hit F5 the page loads after the first or second time.

    This also constantly happens when clicking links that opens up a new tab or
    browser window. Clicking F5 loads the page. If I click "diagnose network" of
    course no error is detected

    I am using these 2 computers in 2 different locations so network issue
    cannot be the problem and it started once upgrading to IE8 on the XP maching
    and has always been there on the Windows 7 machine.

    Suggestions welcome as I never experienced this with IE7 and it is starting
    to get frustrating.

    Thanks
    Robert
     
    rystrom, Jul 15, 2009
    #1
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  2. rystrom

    Don Varnau Guest

    Hi,
    1. With the warning that a reset will delete autocomplete data, such as
    passwords and you will have to reinstall or re-enable browser add-ons, work
    through this article:
    936213- How to optimize or reset Internet Explorer 7:
    http://support.microsoft.com/kb/936213/en-us

    Useful for recovering stored passwords before you clear all stored login
    data:
    IE PassView- NirSoft:
    http://www.nirsoft.net/utils/internet_explorer_password.html

    What a reset of IE settings will do:
    Windows Vista Help- Reset Internet Explorer settings:
    http://windowshelp.microsoft.com/Windows/en-US/Help/81fe3b46-2460-459e-b826-8f134a7fe1771033.mspx

    2. You may have an incompatible browser add-on installed. (Also covered in
    step 1)
    For troubleshooting information see:

    IEBlog Troubleshooting and Internet Explorer’s (No Add-ons) Mode:
    http://blogs.msdn.com/ie/archive/2006/07/25/678113.aspx

    928426- Internet Explorer 7 may exit immediately when it includes an add-on
    http://support.microsoft.com/kb/928426

    Problem: Crashes or hangs
    http://www.enhanceie.com/ie/troubleshoot.asp

    3. If the problem is not caused by an add-on, look for a third-party program
    as the cause.

    936214- How to troubleshoot compatibility problems that affect IE7 in
    Windows Vista:
    http://support.microsoft.com/kb/936214 (Also applies to XP)

    4. Third-party antivirus/antispyware programs should be disabled when
    installing Internet Explorer. If they weren't you may have a corrupted
    installation of IE8. Reinstalling with these programs disabled may be the
    solution.

    IEBlog IE7 Installation and Anti-Malware Applications:
    http://blogs.msdn.com/ie/archive/2006/10/11/IE7-Installation-and-Anti_2D00_Malware-Applications.aspx

    If some part of this advice helps with IE8 on XP, but not on Windows 7
    Beta...
    Windows 7 Beta Support Forums:
    http://social.technet.microsoft.com/Forums/en/category/w7itpro/
    -
    Hope this helps,
    Don
    [MS MVP- IE]
     
    Don Varnau, Jul 15, 2009
    #2
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  3. Hello,

    Try running IE8 with add-ons disabled.

    Go to Start > Programs > Accessories > System Tools > Internet Explorer (No
    Add-ons) to start IE8 without any add-ons. Try using the browser and see if
    the same problem arises.

    If the problem does not occur again, start IE8 normally, go to Tools (if the
    menu bar does not appear, hit the Alt key on the keyboard) > Manage Add-ons.
    Disable all the add-ons under 'Toolbars and Extensions'. Enable each add-on
    one at each time and see if the problem occurs again. Once it occurs again
    after enabling an add-on, you have nailed the culprit.

    If no go. see
    http://support.microsoft.com/kb/923737


    Regards,
    Singapore Computer Home Repair Service
    http://www.bootstrike.com/ComputerService/
    Video Conversion VHS Video8 Hi8 Digital8 MiniDv MicroMv
    http://www.bootstrike.com/VHSVideoConvert/
     
    Singapore Computer Service, Jul 16, 2009
    #3
  4. rystrom

    rystrom Guest

    I uninstalled IE8 and back to IE7 again.

    Not a single problem after that and the major memory leaks from iexplore.exe
    are gone as well....
     
    rystrom, Jul 17, 2009
    #4
  5. How did you uninstall IE8 and reinstall IE7. I have the same problem. I am currently being blocked from anthing google. Which is where my primary email is. I had to create a live email just to get replys from these blogs...



    rystro wrote:

    Re: Internet Explorer cannot display the webpage - IE8
    17-Jul-09

    I uninstalled IE8 and back to IE7 again

    Not a single problem after that and the major memory leaks from iexplore.exe
    are gone as well....

    EggHeadCafe - Software Developer Portal of Choice
    Web access to EnterpriseDB with Data Access Pages
    http://www.eggheadcafe.com/tutorial...e-f3e625e35771/web-access-to-enterprised.aspx
     
    jay wonsettler, Sep 26, 2009
    #5
  6. rystrom

    FrankV Guest

    Uninstall IE8 in add/remove and you are automatically back with IE7.

    Frank
     
    FrankV, Sep 26, 2009
    #6
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