Internet Explorer hangs signing into Facebook

Discussion in 'Internet Explorer' started by Liberator72, Feb 10, 2009.

  1. Liberator72

    Liberator72 Guest

    I'm having a problem signing into my Facebook account using Internet Explorer
    7. I can browse all sites perfectly fine without any problems at all except
    Facebook. I can get to the login page but once I enter my sign in details it
    redirects to my home page and just hangs the unresponsive. In checking the
    running processes using process explorer, it shows iexplore.exe using 50%
    processor power. I've installed Firefox to see if Facebook was down but I can
    get into my account fine using that browser. I have 2 Desktops and a Laptop
    here. 1 Desktop and the Laptop run XP SP3, and the other desktop runs Vista
    SP1. I am having this problem on both Desktops but not the Laptop. I've tried
    running IE in no addons mode to no avail. Any help or suggestions would be
    appreciated.

    Many thanks in advance.
     
    Liberator72, Feb 10, 2009
    #1
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  2. Liberator72

    Fed-up Guest

    Try deleting Adobe Flash 10 and see what happens. You can always reinstall
    it later
     
    Fed-up, Feb 10, 2009
    #2
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  3. Liberator72

    Liberator72 Guest

    I removed Adobe Flash 10 but that hasn't resolved the problem. Thanks for
    the suggestion though.

    It's strange that Facebook is the only site this happens on with both of my
    desktop computers yet I can access it fine on my Laptop and on my desktop
    using Firefox. I have naturally scanned my computers for Viruses, Malware
    etc. using Bitdefender Total Security 2009 on my XP computer, and Norton 360
    on my Vista computer. Both come back clean so I don't think that is the
    problem. I'm at my wits end with this now so any other suggestion would be
    great.
     
    Liberator72, Feb 11, 2009
    #3

  4. Others have mentioned that Facebook seems to be quite script intensive.
    See what happens if you disable Active Scripting. Tip: one way to do
    that would be by using the IE Developer Toolbar. Otherwise you need
    to delve into the Security settings dialog to do that. In the latter case
    you could also experiment with its Prompt setting and figure out if there
    was a sequence of Yes and No which minimized the overhead while
    maximizing the usability of the site.


    Good luck

    Robert Aldwinckle
    ---
     
    Robert Aldwinckle, Feb 11, 2009
    #4
  5. Liberator72

    Liberator72 Guest

    After disabling Active Scripting I was able to finaly get into my Facebook
    account using IE so thanks for that. However this problem only occured for
    the first time a few days ago and was always fine before with Active
    Scripting enabled. Have you anyidea what could have caused this in the first
    place and what I can now do to resolve it without having Active Scripts
    disabled. Just as a side note, once Imanaged to get into Facebook, I tried
    enabling Active Scripts again and everything was fine until I logged out and
    triedto log in again. It seems the problem is just signing into Facebook
    itself.

    Once again thanks for the help.
     
    Liberator72, Feb 12, 2009
    #5
  6. Funny thing about scripts (and programming in general): it changes
    and when it does there are frequently new bugs which need to be
    identified and fixed. ; )

    So, my guess would be that you probably just need to hang in there
    until it gets fixed again.


    Thanks for that tip. Good work.


    You're welcome. Happy to help.


    Robert
    ---
     
    Robert Aldwinckle, Feb 12, 2009
    #6
  7. Liberator72

    Liberator72 Guest

     
    Liberator72, Feb 17, 2009
    #7
  8. Microsoft MVP's:

    I've had same problems since 2/5/09. Either I can't login (IE freezes as it
    redirects) or if I get in by luck, it freezes when I got from one tab in
    Facebook to another tab in facebook.

    Is there any update on when Facebook will fix this??

    I find it ridiculous to diasable active scripting just to get into facebook
    and then reactivating it when I logout.

    Any update on this issue being fixed and advice would be appreciated (note:
    I won't switch to another browser- need to use IE).
    Thanks in advance for any help!
     
    chocolatenutubet, Feb 17, 2009
    #8
  9. Liberator72

    Liberator72 Guest

    :

    I've had same problems since 2/5/09. Either I can't login (IE freezes as it
    redirects) or if I get in by luck, it freezes when I got from one tab in
    Facebook to another tab in facebook.

    Is there any update on when Facebook will fix this??

    I find it ridiculous to diasable active scripting just to get into facebook
    and then reactivating it when I logout.

    Any update on this issue being fixed and advice would be appreciated (note:
    I won't switch to another browser- need to use IE).
    Thanks in advance for any help!

    As I said in my previous post, what I did was to start a new user account,
    browse to Facebook in that account and login as usual. When switching back to
    my original User Account browsing Facebook was fine with Internet Explorer.
    Since making that post though it has happened again, so I tried again with
    the other User Account and bingo, it worked again. Strange to say the
    least!!! It's worth noting that I never have problems on Facebook using
    Firefox and I would use that all the time if it were not for the crappy
    interface and washed out fonts. It is baffling me :(
     
    Liberator72, Feb 17, 2009
    #9
  10. Thanks-

    Unfortunatelly I can't create another user account. That would create more
    problems for me than getting in return a solution for a limited problem, that
    being accessing facebook via IE (and I can't switch to another browser either)

    Are any other readers out there or Microsoft MVP's aware of the status on
    this problem getting fixed by facebook?

    Thanks in advance for an update. :)
     
    chocolatenutubet, Feb 18, 2009
    #10
  11. Liberator72

    Sandie Guest

    I"m glad I'm not alone. I am using MSIE 7 and Windows Vista. I don't know
    how to disable scripting. I can get to Facebook using the browser w/in AOL,
    but prefer NOT to have to do that. Maybe I'll go thru AOL and go to the
    HELP section on Facebook!
     
    Sandie, Mar 25, 2009
    #11

  12. That would be useful if you can tell me how.
    Normally I have to ask users to switch to a cmd window
    and use either nslookup or ping -n 1 to demonstrate that.
    Hence, that would explain your problem symptom and
    point the finger away from IE onto your DNS or some
    other aspect of your connectivity.


    But your friend is probably not using the same DNS server
    that you do. Try changing your DNS server addresses to match
    the ones your friend has. Otherwise you're just comparing
    the two different DNS servers you are each using.

    Alternatively, you could try adding a lookup for the problem site
    into your HOSTS file and thereby bypass a problem with your DNS
    (at least until the IP address for it stopped being used.)

    <cmd_output OS="XPsp3">
    E:\>ping -n 1 login.live.com

    Pinging login.live.com.nsatc.net [65.54.186.19]
    </cmd_output>

    So, you could add in your HOSTS file

    65.54.186.19 login.live.com

    BTW sometimes just doing a ping -n 1 each time is enough to get a
    lookup cached by dnscache. However, notice that the name being found
    is not the same as the name you are trying to ping above? That's a sign
    that the name you are using is an alias not a canonical name. dnscache
    only holds IP addresses for the canonical name so you would have to
    ping -n 1 it too:

    <cmd_output OS="XPsp3">
    E:\>ping -n 1 login.live.com.nsatc.net

    Pinging login.live.com.nsatc.net [65.54.186.79] with 32 bytes of data:

    Control-C
    </cmd_output>

    Then ipconfig /displaydns shows you have about 6 minutes to make use of that.

    <displaydns>
    Record Name . . . . . : login.live.com.nsatc.net
    Record Type . . . . . : 1
    Time To Live . . . . : 621
    Data Length . . . . . : 4
    Section . . . . . . . : Answer
    A (Host) Record . . . : 65.54.186.79
    </displaydns>



    More proof that your problem is your DNS and not IE.


    Good luck

    Robert
    ---
     
    Robert Aldwinckle, Apr 5, 2009
    #12
  13. Liberator72

    LJH Guest

    Facebook & Twitter DDOS Attack
     
    LJH, Aug 13, 2009
    #13
  14. Liberator72

    nana44w Guest

    It ain't just me!! I am NOT a techie and it has bothered me that I have
    trouble signing into FB. I can go to one of my drop-downs from earlier admits
    and go in, but then it will soon tell me that 'a script is running that will
    cause my computer to slow down' and then it freezes. I have to log off and
    then back on. This gets VERY aggravating when I'm trying to look at pix of my
    new gtgrandaughter...<G>
    I still don't know what to do to stop it..........
     
    nana44w, Jan 16, 2010
    #14
  15. Liberator72

    Don Varnau Guest

    Hi,
    1. Which version of Windows? (Including SP level- e.g. Windows 7, Vista
    SP1, XP SP2 , 32-bit, 64-bit, etc. Right-click Computer/My Computer>
    Properties to obtain this information)
    2. Which version of Internet Explorer? (From IE> Help> About)
    - - -
    Assuming either IE7 or IE8...
    From Internet Options> General> Browsing History> Delete> (next screen)
    uncheck Preserver Favorites website data then clear the Temporary Internet
    Files, History and Cookies. Close then re-open IE.

    Internet Options> Privacy, try a cookie setting of Low or Medium.

    If those steps don't help...
    With the warning that a reset will delete AutoComplete data, such as
    passwords and you will have to reinstall or re-enable browser add-ons, reset
    Internet Explorer settings from Internet Options> Advanced.

    Useful for recovering stored passwords before you clear all stored login
    data:
    IE PassView- NirSoft:
    http://www.nirsoft.net/utils/internet_explorer_password.html

    What a reset of IE settings will do:
    Windows Vista Help- Reset Internet Explorer settings:
    http://windowshelp.microsoft.com/Windows/en-US/Help/81fe3b46-2460-459e-b826-8f134a7fe1771033.mspx

    Hope this helps,
    Don
    [MS MVP- IE]


    be appreciated.
     
    Don Varnau, Jan 16, 2010
    #15
  16. i have problem signing into my Facebook account using internet explorer. i can login but when i open my account its always hanging and its not responding. i dont have any idea what is happening with my facebook so please can you help me to fix it.


    Thank you so much in advance
     
    christopher canlas, Oct 24, 2010
    #16
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