Internet Explorer, Norton AntiVirus locking up my E-Mail

Discussion in 'Internet Explorer' started by Mud Shark, Oct 27, 2008.

  1. Mud Shark

    Mud Shark Guest

    I uninstalled Norton AntiVirus, however it left the Norton Antivirus scanning
    function on my E-mail page in Yahoo. When I try to open a attachment, the
    scanning function takes over. After moment it states OK to scan, then locks
    up the E-mail.
    There are no Symantec or Norton files, that I can find, remaining on the
    computer.
    Any Help solving this problem would be great.
    MS
     
    Mud Shark, Oct 27, 2008
    #1
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  2. Mud Shark

    Leonard Grey Guest

    Leonard Grey, Oct 27, 2008
    #2
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  3. Try this cleanup tool:
    http://service1.symantec.com/SUPPORT/tsgeninfo.nsf/docid/2005033108162039
     
    Frank Saunders MS-MVP IE,OE/WM, Oct 27, 2008
    #3
  4. Mud Shark

    Kayman Guest

    While Norton's removal tool usually gets the job done, you may also want to
    go to:
    http://www.snapfiles.com/get/winsockxpfix.html
    and download a copy of winsockxpfix just in case. Rarely, the removal of
    NIS breakes the networking components in XP to the point where internet
    access is impossible. This little utility will fix it back up.

    If the Norton removal tool doesn't work satisfactory use this:
    Revo Uninstaller Freeware - Remove unwanted programs and traces easily
    http://www.revouninstaller.com/
    and/or
    RegSeeker
    http://www.hoverdesk.net/freeware.htm
    RegSeeker will remove all associated detritus (registry keys,files and
    folders) from any application. I found this application user friendly and
    very effective but suggest *not* to use the 'Clean the Registry' option.
    Click onto 'Find in registry' and in the 'Search for' box type *Norton*;
    The pertinent registry keys can then be safely deleted (just in case,
    ensure that the 'Backup before deletion' is checked). Repeat the task by
    typing in the Search for' box *Symantec*. You can then go on search and
    remove associated files as well.
    Then use NTREGOPT to compact the registry; Follow instructions.
    http://www.larshederer.homepage.t-online.de/erunt
     
    Kayman, Oct 28, 2008
    #4
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