Internet Options wont open

Discussion in 'Internet Explorer' started by Uliz, Jul 4, 2007.

  1. Uliz

    Uliz Guest

    When I click on tools in IE7 and than click on internet options the small
    window start's to open and vanishes right away. I tried to open it from
    Control Panel and get the same result. My computer is clean from any viruses,
    and spyware. My OS is windows XP Home.
    Thank You
     
    Uliz, Jul 4, 2007
    #1
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  2. Uliz

    PA Bear Guest

    One or more options/settings in an ever-growing number of third-party
    applications may be disallowing access to Internet Options. These include
    but are not limited to Ad-aware's Ad-Watch, Spybot Tea Timer,
    SpywareBlaster, SpySweeper, Spyware Doctor, Norton AntiVirus, McAfee
    VirusScan and/or Antispyware, and Zone Alarm (Free and Pro).

    1. Does this behavior persist if you start IE7 in No Add-ons mode?

    To start IE7 in No Add-ons mode:

    Right-click on the blue IE desktop icon and select Start without Add-ons; or

    Start > (All) Programs > Accessories > System Tools > Internet Explorer (No
    add-ons).

    More:

    Troubleshooting and Internet Explorer’s (No Add-ons) Mode:
    http://blogs.msdn.com/ie/archive/2006/07/25/678113.aspx

    2. Does the problem persist if you Reset IE7 Settings (RIES)?
    http://support.microsoft.com/kb/923737 <= Read before using!

    3. If you uninstall (a) IE7 (which automatically returns you to IE6), (b)
    all toolbars and (c) all third-party Windows Themes (including Window
    Blinds) and don't reinstall IE7, does this behavior persist?

    Uninstalling IE7
    http://www.ie-vista.com/kbase2.html

    How to uninstall Internet Explorer 7:
    http://support.microsoft.com/kb/927177

    IE7 (Un)Installation and Anti-Malware Applications:
    http://blogs.msdn.com/ie/archive/2006/10/11/IE7-Installation-and-Anti_2D00_Malware-Applications.aspx
     
    PA Bear, Jul 4, 2007
    #2
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  3. Uliz

    nass Guest

    Open a run command and type in:
    regedit click [OK] and on the Registry editor locate this Key:

    [-]HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Policies
    = NoBrowserOptions
    Edit if the IE Option is set to 1 set it to Zero.
    Close the Registry and Reboot.

    No options appear under Settings on the Advanced tab of the "Internet
    Options" dialogue box in Windows Internet Explorer 7
    http://support.microsoft.com/default.aspx/kb/928849

    http://support.microsoft.com/kb/216583/en-us

    Restore Folder Options:
    http://www.kellys-korner-xp.com/regs_edits/folderproperties.reg

    "Restrictions" error while opening Internet Options
    http://windowsxp.mvps.org/IEFAQ.htm#Restrictions

    Also you may have malware on your computer so try to make sure all clean by
    scanning:
    http://www.lavasoft.com/products/ad-aware_se_personal.php
    HTH.
    nass
    HTH.
    nass
    ===
    www.nasstec.co.uk
     
    nass, Jul 4, 2007
    #3
  4. Uliz

    Uliz Guest

    +This behavior persist in no add-ons
    +I cannot reset IE7 because I cannot open Internet Options.
    +I cannot uninstall IE7.I get a message that says:"cannot find file
    "ieeula.chm" I tried to go back to IE6 but it doesn't let me.
    Other than this problem,IE7 work's fine.
    Thank's
     
    Uliz, Jul 5, 2007
    #4
  5. Uliz

    PA Bear Guest

    Then I'd say you have a compromised install of IE7. Usually we'd have you
    uninstall it and, assuming the behavior didn't persist in IE6, have you
    reinstall it properly...but that doesn't sound like an option here.

    1. Enable 'Show Hidden Files and Folders' under Start > Control Panel >
    Folder Options > View.

    2a. Open Windows Explorer to C:\Windows <=this folder.

    2b. Does C:\Windows\IE7 <= this folder exist?
     
    PA Bear, Jul 5, 2007
    #5
  6. Uliz

    Uliz Guest

    IE7 exist but the color of the folder is more bright than other folders in
    windows. When I double click on it, it opens and show's all files in folder.
     
    Uliz, Jul 5, 2007
    #6
  7. Uliz

    PA Bear Guest

    Is the file IEEULA.CHM found in that folder?

    Do you/have you used a "Registry cleaner" or have you run the Windows Live
    Safety Center's Cleanup scan? [<=these are just questions, not a suggestion
    to do so]
     
    PA Bear, Jul 5, 2007
    #7
  8. Read the KB923737 article that PA Bear cited more carefully.
    Can you also not open Internet Properties (e.g. using the Control Panel
    or by running inetcpl.cpl)?

    <quote>
    Note If you cannot start Internet Explorer 7 for some reason,
    use RIES from Internet Options in Control Panel.
    </quote>

    FYI running (e.g. press Win-R and enter:)

    control inetcpl.cpl,,6

    is another way of doing that. The only obvious difference is the title of the dialog.


    Good luck

    Robert Aldwinckle
    ---
     
    Robert Aldwinckle, Jul 5, 2007
    #8
  9. Uliz

    Uliz Guest

    I use "ccleaner" and I cancelled the last scan.
    I did a search and could't find the file.

     
    Uliz, Jul 5, 2007
    #9
  10. Uliz

    PA Bear Guest

    CCleaner prompts you to make backups before changing anything in the
    Registry. Did you do so?
    http://www.ccleaner.com/help/faq/show/?How_do_I_restore_registry_backups

    Here's your only recourse now:

    How to perform a repair installation of Windows XP if Internet Explorer 7 is
    installed:
    http://support.microsoft.com/?kbid=917964

    --
    ~Robear Dyer (PA Bear)
    MS MVP-Windows (IE, OE, Security, Shell/User)
    AumHa VSOP & Admin; DTS-L.org

     
    PA Bear, Jul 5, 2007
    #10
  11. Uliz

    Uliz Guest

    Cannot open Internet Options from IE and from Control panel.
    When I try to run inetcpl.cpl I get the message that it cannot be found.
     
    Uliz, Jul 5, 2007
    #11
  12. Uliz

    Uliz Guest

    When I go into the registry and open policies I get in the right pane
    "NoResolveTrack" and the value is set to 1
    When open Explorer whithin the policies I get in the right
    pane:"NoFolderOptions" and the value is set to 0


     
    Uliz, Jul 5, 2007
    #12
  13. Robert Aldwinckle, Jul 7, 2007
    #13
  14. Uliz

    Uliz Guest

    I solved the problem by finding the missing files in windows directory,moving
    them back to where they belong "IE7 file", uninstall IE7 and reinstalled it.
    Everything is working fine now. Thank you all for your help.
     
    Uliz, Jul 8, 2007
    #14
  15. Uliz

    PA Bear Guest

    PA Bear, Jul 8, 2007
    #15
  16. Uliz

    Uliz Guest

    When I tried to uninstall IE7, at one point I got the message that the
    uninstall cannot continue because of "ieeula.chm" file that missing. I did a
    search in windows,found the file (don't remember in which folder", copied and
    pasted it into IE7 folder. From there continued with the uninstall of
    IE7,untill the next stop of another missing file. Found this one C&P into IE7
    and so on. 3 files where missing. I don't remember what are the other 2.
    After that the uninstall was completed. Returning to IE6 solved the "internet
    Options" problem. I don't know why the files "left" IE7. Since than I
    reinstalled IE7 and everything is back to normal.
     
    Uliz, Jul 9, 2007
    #16
  17. Uliz

    PA Bear Guest

    Thank you.
     
    PA Bear, Jul 9, 2007
    #17
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