Invalid OS after running WGA tool

Discussion in 'Windows Update' started by Rab, May 18, 2006.

  1. Rab

    Rab Guest

    On a Windows 2003 server the event logs an error ID: 1000; Windows Product
    Activation; error while wizard was checking the current Windows product
    license. Error Code: 0x80040057. Ran the WGA tool and it reported the
    following:
    WGA Diagnostic Data (1.5.0526.1):
    --------------------
    Genuine Validation Status: Unsupported OS
    Windows Product Key: *****-*****-74RX9-MJDDT-DYT7M
    Windows Product Key Hash: MPXpql5WJAM9zSJZbDYJ/DptZoc=
    Windows Product ID: 69712-640-4329764-45856
    Windows Product ID Type: 0
    Windows License Type: Unknown
    Windows OS version: 5.2.3790.2.00030010.0.0.000
    Download Center code: Expired code.
    ID: {662AC797-D4B0-4B9A-80DA-26C06ECB7437}
    Is Admin: Yes
    AutoDial: Yes
    Registry: 0x0
    WGA Version: Failed to retireve file version. - 0x80070006
    Signature Type: Unknown.
    Validation Diagnostic:
    Operating System:Windows 2003
    -------------------
    The date this started seems to coincide with the problems many users had
    after Microsoft changed their validation process. In our case, the server
    will freeze requiring a reboot and this occurs about 3 to 4 times a month.
    Otherwise, no issues. NOTE: This is a valid Volume License OS.

    Would the following suggestion work?

    In safe mode do the following: Go to start/run, and type
    regsvr32.exe regwizc.dll
    OK, then,
    regsvr32.exe licdll.dll
    and OK.

    Is there a permissions problem on a registry key? Is there an issue with
    Volume Licenses? This server, I believe, received a clean install of 2003
    from 2000 server.

    Rab Brown
     
    Rab, May 18, 2006
    #1
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  2. Please repost your inquiry in the following Microsoft newsgroup:

    Windows Genuine Advantage Talkback
    http://forums.microsoft.com/Genuine/default.aspx?ForumGroupID=125&SiteID=25

    --
    Carey Frisch
    Microsoft MVP
    Windows - Shell/User
    Microsoft Community Newsgroups
    news://msnews.microsoft.com/

    ---------------------------------------------------------------------------­----------------

    :

    | On a Windows 2003 server the event logs an error ID: 1000; Windows Product
    | Activation; error while wizard was checking the current Windows product
    | license. Error Code: 0x80040057. Ran the WGA tool and it reported the
    | following:
    | WGA Diagnostic Data (1.5.0526.1):
    | --------------------
    | Genuine Validation Status: Unsupported OS
    | Windows Product Key: *****-*****-74RX9-MJDDT-DYT7M
    | Windows Product Key Hash: MPXpql5WJAM9zSJZbDYJ/DptZoc=
    | Windows Product ID: 69712-640-4329764-45856
    | Windows Product ID Type: 0
    | Windows License Type: Unknown
    | Windows OS version: 5.2.3790.2.00030010.0.0.000
    | Download Center code: Expired code.
    | ID: {662AC797-D4B0-4B9A-80DA-26C06ECB7437}
    | Is Admin: Yes
    | AutoDial: Yes
    | Registry: 0x0
    | WGA Version: Failed to retireve file version. - 0x80070006
    | Signature Type: Unknown.
    | Validation Diagnostic:
    | Operating System:Windows 2003
    | -------------------
    | The date this started seems to coincide with the problems many users had
    | after Microsoft changed their validation process. In our case, the server
    | will freeze requiring a reboot and this occurs about 3 to 4 times a month.
    | Otherwise, no issues. NOTE: This is a valid Volume License OS.
    |
    | Would the following suggestion work?
    |
    | In safe mode do the following: Go to start/run, and type
    | regsvr32.exe regwizc.dll
    | OK, then,
    | regsvr32.exe licdll.dll
    | and OK.
    |
    | Is there a permissions problem on a registry key? Is there an issue with
    | Volume Licenses? This server, I believe, received a clean install of 2003
    | from 2000 server.
    |
    | Rab Brown
     
    Carey Frisch [MVP], May 18, 2006
    #2
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  3. Rab

    Rab Guest

    Will do, thanks for the prompt reply!
     
    Rab, May 18, 2006
    #3
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