Is there a best practice for getting usbser.sys to a pre-SP2 insta

Discussion in 'Windows Vista Drivers' started by Martin C., Jan 8, 2009.

  1. Martin C.

    Martin C. Guest

    I support a utility that allows users to access and modify settings on a
    piece of hardware external to the PC. The users that would need this utility
    operate XP from non SP patched versions to being up to date with all SP's.
    That said, and knowing that most users are pre-SP2, how can I effectively get
    usbser.sys to them if I cannot get them to update their install past where
    they are at? The utility developer is under the belief that he cannot include
    usbser.sys in his software for the virtual com port to work becuase it is no
    different than distributing notepad.exe or any other property owned by MS.

    Some users are not allowed to update their pc's past where they are at
    currently due to company policies. Some do not have access to the Internet.
    Since I know that they need usbser.sys for our utility to work with this
    external hardware, I'm trying to find out the most effective and efficient
    way to get the file to them without telling non patched users that they're
    out of luck, and asking patched users to run a batch file that extracts
    usbser.sys from %systemroot%\driver~1\i386\

    Hopefully this makes sense, as I'm just looking to help our developer, as
    well as provide the most efficient support for our customers and end-users.
    Martin C., Jan 8, 2009
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  2. Martin C.

    Pavel A. Guest

    Then maybe they should bring the software, with all the
    required drivers, on a laptop, and connect to this device.
    If their PCs are so locked down, they won't install any
    usb driver, the Microsoft's one or whatever.

    Pavel A., Jan 11, 2009
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  3. That said, and knowing that most users are pre-SP2,

    Not so.

    I do not think you can find a preinstalled XP on any laptop/desktop which is pre-SP2.

    Also it is hard now to find a pre-SP2 XP CD. I even think they are excluded from MSDN.

    Note that such a situation lasts for years.
    Are you sure that the license allows this? maybe it is a good idea to just require SP2.
    Maxim S. Shatskih, Jan 11, 2009
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