Is there a known issue with IE8 causing slow desktop paint/redraw?

Discussion in 'Internet Explorer' started by bargz, May 16, 2009.

  1. bargz

    bargz Guest

    I have Windows XP SP3, and I decided to install Internet Explorer 8 last
    week. It installed fine, and I used it for a week, but my desktop UI speed
    had become NOTICEABLY sluggish: when I move windows around, there would be a
    white "lag" behind them, similar to turning on "mouse trails" for your
    cursor. It acted like I had disabled video acceleration. Also, YouTube
    videos were jittery and my CPU utilization was very high while watching.

    Thinking it may have been outdated NVidia drivers, I downloaded and
    installed the latest release from NVidia's web site, but the situation did
    not improve.

    I've searched the web and the newsgroups and cannot find anyone with a
    similar problem; I found some people complained about sluggish WEB PAGES with
    IE8, but my issue is not that web pages are slow to load, but specifically
    it's a problem with my GUI rendering speed.

    Anyway, this morning I uninstalled IE8, rebooted, and now my GUI speed is
    back to normal (fast) -- I can move windows around without trails -- so it is
    obviously something with Internet Explorer 8.

    My system specs:
    Dell 400SC
    Pentium-4 HT 2.8GHz single core
    3 GB memory
    NVidia GeForce 7600 GS 512MB AGP 8X, driver version 185.85
    Dual LCD monitors
    Windows XP SP3 with all high-priority updates

    Thoughts? Anyone?
     
    bargz, May 16, 2009
    #1
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  2. I have not seen any other posts (or posted bugs) about such behavior.

    No-charge support for Internet Explorer 8 installation, set-up and usage
    (only) is available via the phone based on your locale through 31 December
    2009. Customers must be running Windows XP or Windows Vista in a non-domain
    environment.
    => US & CA Residents: 1-866-234-6020
    => Other locales: https://support.microsoft.com/oas/default.aspx?&prid=13043

    My personal recommendations include:

    => Install IE8 manually, not via Windows Update/Automatic Updates!!

    => Uninstall all third-party toolbars (e.g., Google; Yahoo; Windows Live)
    and third-party Windows Themes before installing IE8.

    => Close all open applications (i.e., anything with a taskbar icon) before
    installing or uninstalling IE8.

    => I would strongly recommend disabling your anti-virus application and any
    anti-spyware application's "system protections" (other than Defender's)
    before installing (or uninstalling) an IE upgrade. If you're running a
    third-party firewall, I would recommend disabling it and then enabling the
    Windows Firewall before installing (or uninstalling) an IE upgrade.

    => Create a Restore Point manually before installing IE8. [Do NOT use
    System Restore to remove/uninstall IE8; instead, see
    http://support.microsoft.com/kb/957700. Then use the Restore Point prior to
    reinstalling IE8 per these recommendations. Norton users will need to see
    http://bertk.mvps.org/html/symantecdoc1.html.]

    => Reboot twice after installing or uninstalling IE8.

    => For best chance of success with IE8, make certain that your anti-virus
    application, any anti-spyware applications (other than Defender), and your
    third-party firewall (if any) are supported in IE8 Final before you decide
    install it.
     
    PA Bear [MS MVP], May 16, 2009
    #2
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  3. bargz

    Steve Hebert Guest

    I haven't heard of this particular situation, but there are interactions
    between IE8 and desktop GUI theme management software. Are you using
    windows blinds or other theme management software? Have you in some way
    modified the standard windows display themes?

    Steve
     
    Steve Hebert, May 16, 2009
    #3
  4. bargz

    rob^_^ Guest

    rob^_^, May 16, 2009
    #4
  5. bargz

    JimB Guest

    I am using Windows XP, SP3
     
    JimB, May 17, 2009
    #5
  6. bargz

    Anteaus Guest

    Also makes me wonder if you have the Active Desktop on turned on.
    ('View my desktop as a webpage..' in display settings)
    This always gives rise to issues, has done since IE4.
     
    Anteaus, May 17, 2009
    #6
  7. [Active Desktop is disabled in IE7 and IE8.]
     
    PA Bear [MS MVP], May 17, 2009
    #7
  8. bargz

    Arfur Guest

    I'm seeing exactly the same problem as Bargz describes, namely a slowdown of
    the desktop background with white lag. It started when I upgraded to IE8 but
    my story gets a bit sadder...

    At first I didn't realise it was IE8 but I did notice that the white lag
    cleared up if I were to stop the explorer.exe process. When I restarted
    explorer.exe then the white lag returned. I decided that there might be a
    registry corruption causing explorer to slow things down so I did a system
    restore to the previous week and then everything then seemed ok.

    The following day I noticed that IE8 was no longer working and then I
    realised that the restore had restored me to before I installed IE8. So I
    reinstalled IE8 and to my dismay the white lag returned.
    So next I decided to can IE8 and roll back to IE7. I uninstalled IE8 and
    installed IE7 but to my further dismay IE7 refuses to run - it just drops
    back to the desktop.
    So now my choices are to have IE8 with a slowdown or to move over to Firefox
    (which I'm currently using but it keeps locking me up so i want it
    uninstalled asap).

    Help!

    another clue - with IE8 installed then I can't change the background without
    a restart. The old background remains on the desktop even after I've changed
    it in the display properties window.

    My specs are:
    Fijitsu siemens Pentium 4 HT 3.6 GHz
    2 GB memory
    NVidia GeForce 7950 driver version 182.08
    Windows XP SP3 with all high-priority updates

    Intersting that Bargz also has Pentium HT chip?

    any advice appreciated...

    ---------
     
    Arfur, May 28, 2009
    #8
  9. bargz

    Twayne Guest

    Interesting: I have almost the same story here this evening. IE8 came
    up as an update with dotNET 3.5 so I figured what the hell, give it a
    try. Did an incremental backup, stored a system state, and let 'er rip.
    "Rip" is right. It took forever to install (over an hour) and the whole
    machine dropped to its knees w/r to speed.
    Several Restarts & a Cold Boot later I'd have enough and dropped back
    to the drive image just prior to those updates. Everything's back to
    nifty now and I've told update to never offer those to me again. The
    dotNET never did get installed.
    I've heard rumors that if you download ie separately it's OK but for
    now I think I'll live with 7 and let 8 ripen for a long while more. The
    whole thing was a PITA, like most of microsoft's efforts lately. Soon's
    I get all the drivers I need, MS is gone, gone, gone! XP is the only
    tie I have left and I can't wait to disconnect from it. Everything else
    has been replaced except VB which I no longer use. I'm running low on
    Vaseline!

    Twayne`
     
    Twayne, May 29, 2009
    #9
  10. bargz

    hdonthecheap Guest

    I have exactly this slow painting problem -- and have researched this all over.

    The only common thread in all these posts is "NVidia GeForce".

    My two computers have NVidia GeForce cards, I have slow painting problem
    with IE8. I remove IE8, painting problem gone.

    Other people without NVidia GeForce cards do not report this problem --
    generally speaking. Nothing posted on NVidia forums about it ...

    Just a guess.
     
    hdonthecheap, Jun 3, 2009
    #10
  11. If the HT stands for hyperthreading, perhaps you could try disabling
    hyperthreading (there is usually a BIOS option to do this) and see if it makes
    any difference?

    Harry.
     
    Harry Johnston [MVP], Jun 3, 2009
    #11
  12. bargz

    John Guest

    I have WindowsXP Home SP3 and also nVidia GeForce. I recently tried IE8
    with the result of a slowdown in speed particularly my Outlook Express. I
    didn't realize it could be due to nVidia GeForce, however I have since
    uninstalled IE8 and all is OK again.
     
    John, Jun 4, 2009
    #12
  13. bargz

    hdonthecheap Guest

    yes, one computer is an older Dell 8400 with p4 HT 3.2 ghz but the other
    computer is newer lenovo with intel core-2 6700 2.66ghz. The p4 has gef
    6800 and the ibm has gfe 7300le nvidia cards. CPU architectures are pretty
    different between machines.

    BTW, slow paint is one problem, broken desktop is the other. You cannot
    change desktop images after ie8 install on both machines. I do not think
    people realize IE8 problem immediately because there maybe a long time
    between installation and when they try to change their desktop background.

    I came up with this theory by reading peoples hardware configurations that
    experienced the problem. Everything was different between postings except
    Nvidia gef cards. Some MS tech with tools could shed light on this theory
    but I'm not going to spend the time. Can live without ie8 until I get a new
    computer with win7 on it.

    Like I said, just a guess.
     
    hdonthecheap, Jun 4, 2009
    #13
  14. bargz

    gjpc Guest

    Yes there is definitely an issue here. A very severe issue. I installed IE8
    this morning when update informed me that it was downloaded and ready for
    install. After the mandatory reboot, I noticed paint was extremely slow. My
    test for paint is to open a empty notepad, grab it by the task bar and shake
    the bejeezus out of it. On my pre IE8 system this was rock solid, it just
    moved around the screen as fast as I could shake it. On the post IE8 system,
    had trails across all 5100 pixels of my 1600 pixel high horizontally spanned
    desktop.

    My next step was to roll back, of course. I went back to my Wednesday
    restore point, just to be safe. I was relieved to see that my desktop was
    back to its normal paint speed, notepad dances with the cursor.

    But wait, there's more!

    IE does not work. Though it is not my primary browser, I use it for silly
    stuff, like windows update, Netflix DRM viewing, stuff like that. When ever I
    tried to light up a IE based task IE took a dive, and get this, It does not
    even give a fialed app dialog box. NOOOOOOO, it just goes away.

    So I found this thread. PA Bear says, use the remove function to uninstall
    IE8, NOT the restore point. So I oh boy, how am I not going to wind up not
    doing a sysgen? OK, re-install IE8. Yup the slow down is back. BTW I use
    active desktop for a bunch of monitoring web pages, so just for haha's I
    disable all the active desktop. Hey its faster, I dunno if it is as fast as
    pre IE8 but now I want my old machine back. So I do the IE8 uninstall and
    again the mandatory re-boot.

    RATS! IE7 is still not working. No IE7 no Windows update.

    ANYONE have an idea how to get IE7 back?
     
    gjpc, Jun 28, 2009
    #14
  15. To avoid confusion, please begin a new thread in IE General newsgroups about
    your specific problems. State your IE version and full Windows version
    (e.g., WinXP SP3; Vista SP2) in your first post. Thank you.
     
    PA Bear [MS MVP], Jun 28, 2009
    #15
  16. bargz

    Leonard Grey Guest

    "...I went back to my Wednesday restore point..."

    Wrong. Should have followed Microsoft's published instructions for
    removing IE 8. Now you have a mess on your hands.
     
    Leonard Grey, Jun 28, 2009
    #16
  17. bargz

    gjpc Guest

    Yea, yea yea leo, ever notice that there is no remove for IE7? Why should
    there have been one for IE8?
     
    gjpc, Jun 28, 2009
    #17
  18. bargz

    Peter Foldes Guest

    Peter Foldes, Jun 28, 2009
    #18
  19. I have exactly the same problem here. I got IE8 installed, and then noticed a
    very slow desktop painting. I've done exactly the same test as gjpc by moving
    a notepad window over the desktop. The redraw in so slow!!!. I then removed
    IE8 with the correct uninstall procedure and everything was back to normal. I
    then reinstall IE8 because IE7 suffers from an annoying bug making it to
    freeze without being able to close it when vieweing some pages with
    JavaScript (I got this issue with 3 PCs using IE7). But, again, my desktop is
    very slow to repaint. It looks like IE8 adds a layer over the desktop adding
    another useless heavy feature. I just done the last Windows Update on IE8
    pushing it to release 8.0.6001.18702. The result isn't better because now I
    lost my backgound image when I lock the system with WND+L. What a weird idea
    to add a layer over the desktop. It looks like the same problem Windows 98
    was having with Active Desktop making it very slow.

    There must be a way to disable the buggy Active Desktop and get my PC back
    to normal!?
     
    Carl Duranleau, Jun 30, 2009
    #19
  20. bargz

    Tim Meddick Guest

    To disable Active Desktop from being 'enabled' :

    Look at the following settings in the 'Group Policy Editor' ('Start
    Menu' > 'Administrative Tools') :


    'User configuration' > 'Administrative Templates' > 'Windows Components'

    ....and both of the following :



    'User configuration' > 'Administrative Templates' > 'Desktop' > 'Active
    Desktop' > "Enable Active Desktop"


    ....and :


    'User configuration' > 'Administrative Templates' > 'Desktop' > 'Active
    Desktop' > "Disable Active Desktop"


    (..but especially the first setting at the top).


    ==

    Cheers, Tim Meddick, Peckham, London. :)
     
    Tim Meddick, Jun 30, 2009
    #20
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