Is there a program to use remote desktop, or remote assistance "host" on Vista Home?

Discussion in 'Windows Vista General Discussion' started by Tim, Aug 13, 2007.

  1. Tim

    Tim Guest

    I want to be able to use remote assistance, or remote desktop, in order to
    diagnose problems for my clients. I am a small community computer builder,
    and software designer, and most of the time, a problem is easier solved by
    remote desktop. I, however, can't find a cheap, NON - CORPORATE host system
    to provide this assistance. Could anyone provide me with some information?

    I need to at least be able to do screen sharing, in order to walk people
    through problems, but mouse and keyboard controll would help ALOT!!!

    Thanks in advance.
     
    Tim, Aug 13, 2007
    #1
    1. Advertisements

  2. Tim

    Val Guest

    It's already built into to XP and into Vista (any version) - Remote
    Assistance. All they have to do is send you the invitation to help, and you
    will be able to control their machine remotely.


    I want to be able to use remote assistance, or remote desktop, in order to
    diagnose problems for my clients. I am a small community computer builder,
    and software designer, and most of the time, a problem is easier solved by
    remote desktop. I, however, can't find a cheap, NON - CORPORATE host system
    to provide this assistance. Could anyone provide me with some information?

    I need to at least be able to do screen sharing, in order to walk people
    through problems, but mouse and keyboard controll would help ALOT!!!

    Thanks in advance.
     
    Val, Aug 13, 2007
    #2
    1. Advertisements

  3. Tim

    Riccardo Guest

    Riccardo, Aug 13, 2007
    #3

  4. This is only free for personal use, but it is VERY easy for the end-user to
    get the service running on their machine so that you can connect to it. The
    server module does not even need to be installed and can be customised with
    your company logo.

    http://www.teamviewer.com/index.aspx

    ss.
     
    Synapse Syndrome, Aug 13, 2007
    #4
  5. Tim

    Tim Guest

    Thank you, this program works GREAT, i can even transfer files
    I can't believe how easy it is to help my friends and family with PC issues.
    All i have to do is email them the SFX archive i made, and away i go.

    Thanks
     
    Tim, Aug 14, 2007
    #5

  6. Glad you are finding it useful.

    ss.
     
    Synapse Syndrome, Aug 14, 2007
    #6
    1. Advertisements

Ask a Question

Want to reply to this thread or ask your own question?

You'll need to choose a username for the site, which only take a couple of moments (here). After that, you can post your question and our members will help you out.