Issues with Trend CSM/SMB 3.5

Discussion in 'Windows Small Business Server' started by Jeff Teel, Mar 7, 2007.

  1. Jeff Teel

    Jeff Teel Guest

    I am wondering if anyone has seen Trend 3.5's Spyware/Grayware portion of
    that application removing files that are causing other applications to fail?
    I have a program installed on a workstation called CyberScrub that
    deletes/erases files beyond recovery. After looking at the log for the
    spyware/grayware that has been removed from the workstation it states that
    an executable named Silent.exe was removed. The Cyberscrup application will
    start but it will not erase any files. The Trend interface classifies it as
    Adware ClearSearch, it's listed by Trend as a system file and removes the
    file. I also noticed another application that I'd downloaded in .zip format
    that is/was a Windows Key finder and it won't unzip now.

    Thanks
    Jeff
     
    Jeff Teel, Mar 7, 2007
    #1
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  2. Only program I've found is that it Tags FireDaemon as Spyware.
    however you can tell it to Exclude programs from the Spyware/Virus Detection
    in the web Console.

    Russ

    --

    Russell Grover
    SBITS.Biz
    Microsoft Certified Small Business Specialist.
    MCP, MCPS, MCNPS, (MCP-SBS)
    support @ SBITS.Biz
    Remote Computer Support
    http://www.SBITS.Biz
     
    Russ Grover \(SBITS.Biz\), Mar 7, 2007
    #2
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  3. Jeff Teel

    Jeff Teel Guest

    That's all well and good but it's too late after it has already
    removed/destroyed the files. It makes me a bit nervous as to what it will
    remove next and surprise me!!

    Is the default to remove these or are they backed up somewhere for recovery?
    I have not been able to find them if they are backed up.

    Thanks
    Jeff
     
    Jeff Teel, Mar 7, 2007
    #3
  4. Unfortuneatly I've yet to run across this (Thank God)

    If it's on the server you can run NT Backup and restore the deleted file.
    if it's on the PC.. :(

    I'd post this question to Trend and or Call them up
    See what they say, (They need to be aware of this anyway)
    Please post back what they say :)

    Russ

    --

    Russell Grover
    SBITS.Biz
    Microsoft Certified Small Business Specialist.
    MCP, MCPS, MCNPS, (MCP-SBS)
    support @ SBITS.Biz
    Remote Computer Support
    http://www.SBITS.Biz
     
    Russ Grover \(SBITS.Biz\), Mar 7, 2007
    #4
  5. I just looked, and it's supposed to quarantine it.
    Check your settings


    --

    Russell Grover
    SBITS.Biz
    Microsoft Certified Small Business Specialist.
    MCP, MCPS, MCNPS, (MCP-SBS)
    support @ SBITS.Biz
    Remote Computer Support
    http://www.SBITS.Biz
     
    Russ Grover \(SBITS.Biz\), Mar 7, 2007
    #5
  6. Jeff Teel

    Jeff Teel Guest

    I have some other tasks to get done with Trend as well regarding the
    flagging of an Exe file in my WSUS Content folder as a TROJ Generic. They
    want the file that it flagged sent to them to look over. Hopefully I'll get
    to that tomorrow!

    Jeff
     
    Jeff Teel, Mar 7, 2007
    #6
  7. Ya I think they need some work to do, on fixing false positives.
    IE7 is a Trojan

    Yet We all know that, isn't a false positive :)

    Russ


    --

    Russell Grover
    SBITS.Biz
    Microsoft Certified Small Business Specialist.
    MCP, MCPS, MCNPS, (MCP-SBS)
    support @ SBITS.Biz
    Remote Computer Support
    http://www.SBITS.Biz
     
    Russ Grover \(SBITS.Biz\), Mar 7, 2007
    #7
  8. Jeff Teel

    Jeff Teel Guest

    It is set to quarantine but I don't see the file in that folder.
     
    Jeff Teel, Mar 7, 2007
    #8
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