ISusInternal::BeginFindUpdates failed, hr=8024002E

Discussion in 'Windows Update' started by VS. Jones, Oct 17, 2004.

  1. VS. Jones

    VS. Jones Guest

    WHen I run Windows Update, I get this Message (From the Windows Update Log):

    ISusInternal::BeginFindUpdates failed, hr=8024002E

    I beleive my "C:\WINDOWS\SoftwareDistribution" folder was tampered with, and
    I have System Restore turned off for the sake of HD space; and I hadn't
    planned on anyone using my computer.
     
    VS. Jones, Oct 17, 2004
    #1
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  2. VS. Jones

    VC# Jones Guest

    I probably should have mentioned I am looking for some insight on the problem.
     
    VC# Jones, Oct 17, 2004
    #2
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  3. Hi,

    Error 0x8024002E is

    SUS_E_WU_DISABLED
    non managed server access is disallowed


    Try this:

    Start/Run ==> regedit.exe

    Under the registry key
    HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion
    \Policies\Explorer

    delete the value "NoWindowsUpdate" if it exist.


    Under the registry key
    HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion
    \Policies\Windows Update

    delete the value "DisableWindowsUpdateAccess" if it exist.


    Under the registry key
    HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion
    \Group Policy Objects\LocalUser\Software\Microsoft\Windows\
    CurrentVersion\Policies\Windows Update

    delete the value "DisableWindowsUpdateAccess" if it exist.
     
    Torgeir Bakken \(MVP\), Oct 17, 2004
    #3
  4. VS. Jones

    VC# Jones Guest

    Nope, no such luck. I think the problem is an error happening before that is
    causing WU to automatically disable itself. Here is a more detailed log:
    (There are no Policy settings I've set for WU)
    -----------------------------------------------------
    2004-10-17 13:39:32-0400 1836 e54 AU will be disabled since
    DisableWindowsUpdateAccesspolicy is set and a sus server doesnt exist
    2004-10-17 13:39:32-0400 1836 e54 AU is forbidden; setting AU approval type
    to 'disabled'.
    2004-10-17 13:39:54-0400 872 49c WU client fails
    CClientCallRecorder::BeginFindUpdates from WindowsUpdate with error 0x8024002e
    2004-10-17 13:39:54-0400 1836 e54 ISusInternal::BeginFindUpdates failed,
    hr=8024002E
    2004-10-17 13:39:54-0400 1836 e54 Unable to initiate asynchronous search,
    hr=8024002E
     
    VC# Jones, Oct 17, 2004
    #4
  5. VS. Jones

    VC# Jones Guest

    No such luck. I believe the problem is an error occuring before that is
    making WU disable itself. There are no Group Policy settings against WU in
    the CURRENT_USER or LOCAL_MACHINE hives. Here is a more detailed bit of my
    log:

    ---
    2004-10-17 13:39:32-0400 1836 e54 AU will be disabled since
    DisableWindowsUpdateAccesspolicy is set and a sus server doesnt exist
    2004-10-17 13:39:32-0400 1836 e54 AU is forbidden; setting AU approval type
    to 'disabled'.
    2004-10-17 13:39:54-0400 872 49c WU client fails
    CClientCallRecorder::BeginFindUpdates from WindowsUpdate with error 0x8024002e
    2004-10-17 13:39:54-0400 1836 e54 ISusInternal::BeginFindUpdates failed,
    hr=8024002E
    2004-10-17 13:39:54-0400 1836 e54 Unable to initiate asynchronous search,
    hr=8024002E
    2004-10-17 13:44:28-0400 3384 154 Out of proc datastore is shutting down
    2004-10-17 13:44:29-0400 3384 154 Out of proc datastore is now inactive
     
    VC# Jones, Oct 17, 2004
    #5
  6. Hi

    According to PolicySettings.xls available here:

    Group Policy Settings Reference for Windows XP Professional Service Pack 2
    http://www.microsoft.com/downloads/...c0-19b9-4acc-b5be-9b7dab13108e&displaylang=en

    The DisableWindowsUpdateAccess policy can be set under the two
    following registry keys:


    HKEY_LOCAL_MACHINE\Software\Policies\Microsoft\Windows\WindowsUpdate

    HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion
    \Policies\WindowsUpdate

    both places as registry value with name DisableWindowsUpdateAccess.

    Note that one is in the HKEY_LOCAL_MACHINE branch and the other is in
    HKEY_CURRENT_USER.

    (the HKEY_CURRENT_USER is almost the same as in my other post, but in
    my first post it was a space in the \WindowsUpdate key).

    I suggest that you in regedit.exe search for DisableWindowsUpdateAccess
    (Edit/Find) from the top (by setting the "cursor" at "My Computer" in
    regedit).
     
    Torgeir Bakken \(MVP\), Oct 17, 2004
    #6
  7. Hi

    Plese see my response to you in your "parallell" post.

    If you do a global registry search, search for DisableWindowsUpdateAccess
    and not DisableWindowsUpdateAccesspolicy...
     
    Torgeir Bakken \(MVP\), Oct 17, 2004
    #7
  8. VS. Jones

    VC# Jones Guest

    I fixed my problem. Attaching a debugger to IE and the activeX Control, a
    file it critiacally needs,
    C:\WINDOWS\SoftwareDistribution\DataStore\Logs\ebd.chk was missing. After
    looking carefully at the debug output, I made a file with the information it
    was looking for. Worked fine after that.
     
    VC# Jones, Oct 18, 2004
    #8
  9. Hi

    This was a strange case. Thanks for the feedback :)
     
    Torgeir Bakken \(MVP\), Oct 18, 2004
    #9
  10. VS. Jones

    arrajeev87

    Joined:
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    Unable to perform synchronous search. (hr=8024002E)

    Hi,

    I am trying to update my HP thin client HP t5740, which has Windows Embedded Standard 2009 and it is failing.

    Below is the error that I see in the WindowsUpdate.log

    2012-03-07 11:15:10:328 1332 ab8 Report *********** Report: Initializing static reporting data ***********
    2012-03-07 11:15:10:328 1332 ab8 Report * OS Version = 5.1.2600.3.0.65856
    2012-03-07 11:15:10:406 1332 ab8 Report * Computer Brand = Hewlett-Packard
    2012-03-07 11:15:10:406 1332 ab8 Report * Computer Model = hp t5740
    2012-03-07 11:15:10:421 1332 ab8 Report * Bios Revision = 786R8 v1.04
    2012-03-07 11:15:10:421 1332 ab8 Report * Bios Name = Network:MBA v12.2.0 Slot 0400
    2012-03-07 11:15:10:421 1332 ab8 Report * Bios Release Date = 2011-03-22T00:00:00
    2012-03-07 11:15:10:421 1332 ab8 Report * Locale ID = 1033
    2012-03-07 11:20:47:062 3724 f9c Misc =========== Logging initialized (build: 7.4.7600.226, tz: -0000) ===========
    2012-03-07 11:20:47:062 3724 f9c Misc = Process: C:\WINDOWS\system32\cscript.exe
    2012-03-07 11:20:47:062 3724 f9c Misc = Module: C:\WINDOWS\system32\wuapi.dll
    2012-03-07 11:20:47:046 3724 f9c COMAPI -------------
    2012-03-07 11:20:47:062 3724 f9c COMAPI -- START -- COMAPI: Search [ClientId = <NULL>]
    2012-03-07 11:20:47:062 3724 f9c COMAPI ---------
    2012-03-07 11:20:47:687 1332 6d0 Agent WARNING: WU client fails CClientCallRecorder::BeginFindUpdatesEx from with error 0x8024002e
    2012-03-07 11:20:47:687 3724 f9c COMAPI WARNING: ISusInternal::BeginFindUpdatesEx failed, hr=8024002E
    2012-03-07 11:20:47:687 3724 f9c COMAPI - WARNING: Exit code = 0x8024002E
    2012-03-07 11:20:47:687 3724 f9c COMAPI ---------
    2012-03-07 11:20:47:687 3724 f9c COMAPI -- END -- COMAPI: Search [ClientId = <NULL>]
    2012-03-07 11:20:47:687 3724 f9c COMAPI -------------
    2012-03-07 11:20:47:687 3724 f9c COMAPI FATAL: Unable to perform synchronous search. (hr=8024002E)
    2012-03-07 11:22:49:031 3888 b38 Misc =========== Logging initialized (build: 7.4.7600.226, tz: -0000) ===========
    2012-03-07 11:22:49:031 3888 b38 Misc = Process: C:\WINDOWS\system32\cscript.exe
    2012-03-07 11:22:49:031 3888 b38 Misc = Module: C:\WINDOWS\system32\wuapi.dll
    2012-03-07 11:22:49:031 3888 b38 COMAPI -------------
    2012-03-07 11:22:49:031 3888 b38 COMAPI -- START -- COMAPI: Search [ClientId = <NULL>]
    2012-03-07 11:22:49:031 3888 b38 COMAPI ---------
    2012-03-07 11:22:49:062 1332 6d0 Agent WARNING: WU client fails CClientCallRecorder::BeginFindUpdatesEx from with error 0x8024002e
    2012-03-07 11:22:49:062 3888 b38 COMAPI WARNING: ISusInternal::BeginFindUpdatesEx failed, hr=8024002E
    2012-03-07 11:22:49:062 3888 b38 COMAPI - WARNING: Exit code = 0x8024002E
    2012-03-07 11:22:49:062 3888 b38 COMAPI ---------
    2012-03-07 11:22:49:062 3888 b38 COMAPI -- END -- COMAPI: Search [ClientId = <NULL>]
    2012-03-07 11:22:49:062 3888 b38 COMAPI -------------
    2012-03-07 11:22:49:062 3888 b38 COMAPI FATAL: Unable to perform synchronous search. (hr=8024002E)


    Can anybody please help me with this.
     
    arrajeev87, Mar 7, 2012
    #10
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