itunes has stopped working APPCRASH

Discussion in 'Windows Vista Hardware' started by The Fat 1, Jun 7, 2007.

  1. The Fat 1

    The Fat 1 Guest

    Problem signature:
    Problem Event Name: APPCRASH
    Application Name: iTunes.exe
    Application Version: 7.2.0.35
    Application Timestamp: 4660ad21
    Fault Module Name: StackHash_03ef
    Fault Module Version: 0.0.0.0
    Fault Module Timestamp: 00000000
    Exception Code: c0000005
    Exception Offset: 20092400
    OS Version: 6.0.6000.2.0.0.768.3
    Locale ID: 1033
    Additional Information 1: 03ef
    Additional Information 2: 76fb0b771e8a044a308c61f623ad1674
    Additional Information 3: 7d57
    Additional Information 4: 2eaf1a4a8bfc136e10cab76de6f49073

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    Anyone else getting this? Please tell me how to fix this crap.
     
    The Fat 1, Jun 7, 2007
    #1
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  2. Have you checked for updates to your iTunes application, have you checked
    for updated drivers for your iTunes device.
     
    Michael Solomon, Jun 7, 2007
    #2
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  3. The Fat 1

    The Fat 1 Guest

    Its picking up my ipod, its just when I click on the itunes icon to luanch
    7.2 the same window pops up saying itunes has stopped wotking. I already lost
    count the the amount of times I've reinstalled itunes 7.2 on Vista 32 bit
     
    The Fat 1, Jun 7, 2007
    #3
  4. It could well be recognizing your iPod but that doesn't mean there aren't
    updated drivers for it that might resolve an issue such as you describe.

    The next thing to check would be to make sure you have the latest Vista
    compatible drivers for your graphics card and soundcard and make sure the
    drivers support all functions of your card and not simply the basic
    functions. Also, be sure to check for any disclaimers at the driver
    download site as the drivers may now support all functions but there may
    still be exceptions that might be critical and cause the problem you are
    experiencing.
     
    Michael Solomon, Jun 7, 2007
    #4
  5. The Fat 1

    zitro_pr Guest

    hello guys !! I got the same problem with my laptop hp dv6000 .how
    resolve this problem ?

    Problem signature:
    Problem Event Name: APPCRASH
    Application Name: iTunes.exe
    Application Version: 8.0.2.20
    Application Timestamp: 4925c4fe
    Fault Module Name: iTunes.exe
    Fault Module Version: 8.0.2.20
    Fault Module Timestamp: 4925c4fe
    Exception Code: c0000005
    Exception Offset: 00092cfc
    OS Version: 6.0.6001.2.1.0.768.3
    Locale ID: 1033
    Additional Information 1: fd00
    Additional Information 2: ea6f5fe8924aaa756324d57f87834160
    Additional Information 3: fd00
    Additional Information 4: ea6f5fe8924aaa756324d57f87834160

    Read our privacy statement:
    http://go.microsoft.com/fwlink/?linkid=50163&clcid=0x0409
     
    zitro_pr, Jan 26, 2009
    #5
  6. The Fat 1

    Rick Rogers Guest

    Uninstall iTunes, sell your iPod.

    Or, uninstall iTunes, download the most recent release from Apple and
    install it.

    Or, contact Apple support, who will probably just tell you to do what I just
    did (the second option, not the first <g>).
     
    Rick Rogers, Jan 26, 2009
    #6
  7. The Fat 1

    zitro_pr Guest

    I did what you recommended and the problem still persists!!!My quic
    time works normally
    Previously had no problem with itunes!!! and I don't want sell my iop
    lol
     
    zitro_pr, Feb 1, 2009
    #7
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