June 2010 XP Update

Discussion in 'Windows Update' started by R, Jun 13, 2010.

  1. R

    R Guest

    Need help....after installing the last update my monitor now has a 1-2"
    vertical (white) band on my monitor. This is a Sony Vaio laptop and when I
    first turn it on and the vaio screen starts the band is not there, it starts
    to appear when the windows screen appears. Any thoughts on what I need to do
    to fix this????
     
    R, Jun 13, 2010
    #1
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  2. Do not install Hardware Driver Updates for non-Microsoft hardware from
    Microsoft. They did not create nor do they support third party products
    such as your video card, etc.

    In your case:

    Visit the video card manufacturer's support/download web page and download
    the latest version of the driver for your video device and your OS and
    install it. Then change your resolution and video refresh rate to the
    monitor in questsions native format (only you and your manufacturer's know
    this given what you have so far.)
     
    Shenan Stanley, Jun 13, 2010
    #2
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  3. R

    R Guest

    I did go to Sony's web site and checked for updates to my nVIDIA.
    Also, while working on a fix I contacted Sony this morning with the problem
    I am having. The customer support person I spoke with was taken back when I
    explained my problem; she had received a call yesterday with the same EXACT
    problem and it appeared after the MS UPDATE LAST WEEK. Not a coincidence
     
    R, Jun 19, 2010
    #3
  4. That's a lot of defensiveness for nothing.

    Advice has not changed.

    Do not install Hardware Driver Updates for non-Microsoft hardware from
    Microsoft. They did not create nor do they support third party products
    such as your video card, etc. I don't care if they come to your house and
    offer it to you in person with proof of every conceivable manner - it's
    probably not worth it. To many people have downloaded and installed
    hardware drivers from Microsoft's web sites/automatic updates for
    non-Microsoft products and had trouble over the years PLUS it just doesn't
    make sense. Most people get their assistance and updates/parts from those
    who created the original part - because those who created the original part
    know about it better than others in most cases. No difference here. Not to
    mention if you knew the process one goes through to get a driver listed -
    you'd know that likely by the time that driver makes it through said
    process - other issues have been found/fixed and there is often a new driver
    out.

    Sony - although they put together the laptop - did not make your video card
    either. By your own (finally) admission - nVidia did. www.nvidia.com -->
    download drivers and get the driver for your video card from them. It was
    not Sony's fault either - nor are they actually responsible for what
    happened to you. They too get drivers for their nVidia video cards from
    (you guessed it) nVidia and they also (sooner or later) stop getting them
    from nVidia and/or stay a few versions behind (working on the 'if it is
    working, don't fix it' principle.) You should probably (as well) work off
    that principle.

    IF you really need the driver (and you probably should get it now) - then
    you probably should get it from the manufacturer of the chipset of the card
    itself: nVidia.

    Visit the video card manufacturer's support/download web page and download
    the latest version of the driver for your video device and your OS and
    install it. Then change your resolution and video refresh rate to the
    monitor in questsions native format.

    Your other option - sorry I did not mention this before - roll back the
    driver.

    No one said it was a coincidence - in fact - I all but said it wasn't and
    told you the driver you chose to get from Microsoft caused the issue most
    likely and to never do that again. ;-P
     
    Shenan Stanley, Jun 19, 2010
    #4
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