June Updates cause computer crash

Discussion in 'Windows Update' started by JCmceowner, Jun 28, 2005.

  1. JCmceowner

    JCmceowner Guest

    I recently installed the June updates and the next day when i started it for
    the first time after updating it showed a black screen that said that windows
    xp did not start up correctly and gave me some options such as: Boot into
    safe mode, Start windows using last working startup, and continue booting
    into windows, When i chose any one of these it flashed a blue error screen
    with a bunch of words for about half of a second, and then the computer
    rebooted into the same black screen. I had to reinstall the operating system
    to get into windows again but then the error screen appears every once in a
    while when i start the machine, and then it reboots. Since i installed the
    updates i have reinstalled the operating system twice, and i am sure i will
    have to do it again soon, because it the screen shows up more and more as
    time passes.
    Have any of you experienced this and/or have an idea how to fix it?
    Thank you in advance
     
    JCmceowner, Jun 28, 2005
    #1
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  2. JCmceowner

    Unk Guest

    Windows XP has a default setting to "Restart on failure"

    Right click on "My Computer" and select Manage.
    Expand the Event Viewer category and look through each of the three sub-categories for the red
    flagged error records. The date and time of these should correspond to your restarts. Double
    click on an error record to see the details of the error.

    You can change this restart behavior:

    Click Start, Settings, Control Panel, System, Advanced

    In the Startup and Recovery section, click on the "Settings" button to open the Startup and
    Recovery window.

    In the System Failure section, uncheck "Automatically restart", Click "Apply", "OK"

    After that change the computer will no longer restart when a system failure occurs. Instead it
    will probably throw up a "Blue Screen Of Death" with a STOP error message and then halt
    completely, requiring a manual power off and restart (or reset if it has a hardware reset
    switch). But the contents of the STOP error message will give a specific clue
    as to the underlying cause of the problem.
     
    Unk, Jun 28, 2005
    #2
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  3. JCmceowner

    nmbrennan Guest

    Same problem at my house! I've tried to repair reinstall windows XP twice
    with no luck. It still won't open any Office documents or automatically
    update. I contacted Microsoft customer support and am waiting for a reply.
    If I get some help, I'll let you know!
     
    nmbrennan, Jun 28, 2005
    #3
  4. JCmceowner

    Tallen Atear Guest

    Well my Dell Inspiron 9100 Laptop no longer boots now I suspect it's the VIA
    update as that is the only update that is harddrive related. I wish i knew
    how to uninstall that update form the command prompt. Out side of that i just
    get the blue screen of death 0x00000007b 0xf7db2524, 0xc0000034
     
    Tallen Atear, Feb 16, 2007
    #4
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