Junk - can't stop some mail from going to junk

Discussion in 'Windows Vista Mail' started by DanW9999, Oct 25, 2007.

  1. DanW9999

    DanW9999 Guest

    Vista - Windows Mail. Contact forms from our website are ALWAYS thrown into
    my junk folder. Contact forms come from new customers so I can't list them as
    trusted senders. I tried setting up rules to put this mail into a specific
    folder when it matches the subject line. When new contact forms arrive the
    mail will momentarily go into the correct folder then Windows Mail will
    determine it's junk and throw it into the junk file. Everything else seems to
    work fine. I must always look through the junk files to see if there are new
    contacts and sometimes I miss them. How do I stop this without turning off
    all controls?
    DanW9999, Oct 25, 2007
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  2. Right click the mail in Junk Mail.
    Choose Junk Mail Options.
    Add it to Safe Senders.
    Frank Saunders MS-MVP IE,OE/WM, Oct 26, 2007
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  3. DanW9999

    DanW9999 Guest

    Not possible. Every contact comes from a different person.

    I can identify the incoming email by the subject line. I set rules so that
    when these forms come in, with the designated subject line, it is to "stop
    processing more rules" but some of these emails still go to the junk folder.

    I was incorrect on my initial statement. Some, not all, of these go to junk
    DanW9999, Oct 26, 2007
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