KB823353 shows in update history as successful; in systray as pend

Discussion in 'Windows Update' started by MegaMangler, Aug 22, 2005.

  1. MegaMangler

    MegaMangler Guest

    This cummulative update to IE6 first appears in my update history on the
    Windows Update website as having failed. It does then show up as having been
    successfully installed 3 times! Yet it still appears in the system tray as
    a pending update -- 'downloaded, ready to install'. Each time I install it,
    it adds to the History list on the Win Update website, but it does not show
    up under Control Panel > Add Remove Programs and it appears patiently waiting
    in the system tray, waiting its chance to be reinstalled. Please advise.
    Keith
     
    MegaMangler, Aug 22, 2005
    #1
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  2. MegaMangler

    PA Bear Guest

    Windows version?

    OE Help > About > Files: What versions are MSOE.DLL, INETCOMM.DLL and
    WAB32.DLL?
     
    PA Bear, Aug 23, 2005
    #2
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  3. Hello PA Bear,

    I am having the same problem.

    My Windows Version is 2000 Server 5.00.2195 SP 4.

    MSOE.DLL 6.00.2800.1506
    INETCOMM.DLL 6.00.2800.1506
    WAB32.DLL 6.00.2800.1106

    Thanks,

    Bryan
     
    Bryan Simmonds, Aug 23, 2005
    #3
  4. Hi,

    The version numbers 6.00.2800.1506 tells that you have security update
    KB897715 (MS05-030) installed, and the issue is caused by that.

    Temporarily uninstall KB897715 (from Add/Remove Programs), and see if
    KB823353 (MS04-018) installs successfully. Then install KB897715 again.


    More info/workarounds here as well:

    http://support.microsoft.com/kb/555398
     
    Torgeir Bakken \(MVP\), Aug 23, 2005
    #4
  5. Hi,

    If you have the security update KB897715 (MS05-030) installed,
    it could be caused by that.

    Temporarily uninstall KB897715 (from Add/Remove Programs), and see if
    KB823353 (MS04-018) installs successfully. Then install KB897715 again.


    More info/workarounds here as well:

    http://support.microsoft.com/kb/555398
     
    Torgeir Bakken \(MVP\), Aug 23, 2005
    #5
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