KB835732 installs, but auto update doesn't see it

Discussion in 'Windows Update' started by Jack Kaufmann, May 1, 2005.

  1. Apparently others have had this problem, but it's hard to believe there's no
    fix, particularly for an update that's been around for nearly a year.. Like
    others, I have a clean install of XP, and I set update to automatic. The
    system repeatedly "downloads" and "installs" KB835732, but it's already
    installed, as shown by the add programs function in the control panel. I've
    tried installing directly from the patch on the MS web page, installing
    NetMeeting (although why in the world that would matter is beyond me),
    uninstalling and reinstalling, rebooting, etc., etc. Do I have to just dump
    XP, or is there a solution?

    Regards,
    Jack
     
    Jack Kaufmann, May 1, 2005
    #1
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  2. The usual explanation is that you have regressed one of the modules
    that the update would install. Until you either uninstall the update (e.g.
    in order to get whatever version of the module that you had previously)
    or repair that error the cycle would continue.

    If the problem module(s) are not obvious from an inspection of your
    log messages you can avoid a tedious manual check of all the modules
    listed in the update's file manifest (e.g. in the TechNet security bulletin).
    You could use the MBSA to check if it finds any modules which are
    regressed. You may have to use its HfNetChk switches to do that.

    Here is an excerpt from a previous reply about that.

    <excerpt>
    Notice that the Security Bulletin suggests verifying whether the patch
    is on or needed by using the MBSA. Have you tried that?
    You could use it from the command line and get it to check the actual
    versions of the modules involved too.

    <example>
    D:\Program Files\Microsoft Baseline Security Analyzer>mbsacli /hf -v -z
    </example>

    <TITLE>303215 - Microsoft Network Security Hotfix Checker (Hfnetchk.exe) Tool Is Available</TITLE>
    < http://support.microsoft.com/default.aspx?scid=kb;en-us;Q303215 >


    HTH

    Robert Aldwinckle
    ---
     
    Robert Aldwinckle, May 1, 2005
    #2
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