KB837009 downloaded successfully but not installed

Discussion in 'Windows Update' started by Brij, Jun 8, 2007.

  1. Brij

    Brij Guest

    Hello all,

    I have a issue for this KB837009, on wsus staus needed, when you click on
    needed the patch (kb837009) downloaded successuflly but not installed. On
    workstions this patch still popup needed. I tried to downloaded manually,
    thru microsoft, but the patch not installing. Is anyone has issue like this?
    It's not only one machine, it's more than 100 pc's not installing this patch

    Please have someone help about this issue. This issue is very critical.
     
    Brij, Jun 8, 2007
    #1
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  2. Perhaps try the WSUS Newsgroup
    http://www.microsoft.com/technet/co...crosoft.public.windows.server.update_services

    news://msnews.microsoft.com/microsoft.public.windows.server.update_services
    (OE client)

    xposted for convenience.

    --
    ====================================
    TaurArian [MS-MVP] 2005-2007 - Australia
    ====================================
    How to make a good post: http://www.dts-l.org/goodpost.htm
    Backup and data recovery: http://www.acronis.com.sg/
    Enhancing file system performance: http://www.diskeeper.com/defrag.asp
    Defending your machine: http://defendingyourmachine2.blogspot.com/


    | Hello all,
    |
    | I have a issue for this KB837009, on wsus staus needed, when you click on
    | needed the patch (kb837009) downloaded successuflly but not installed. On
    | workstions this patch still popup needed. I tried to downloaded manually,
    | thru microsoft, but the patch not installing. Is anyone has issue like this?
    | It's not only one machine, it's more than 100 pc's not installing this patch
    |
    | Please have someone help about this issue. This issue is very critical.
     
    TaurArian [MS-MVP], Jun 10, 2007
    #2
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  3. Most likely this update "MS04-13 Cumulative Security Update for Outlook
    Express" has been superceded a gazillion times.

    The patch will report as "Needed" if it's not installed, and a later
    Cumulative Update for OE is not installed.

    If you have a later Cumulative Update for OE approved, the /latest/ one that
    is approved will be installed.

    Until the installation is complete, the system is rebooted (if needed), and
    the report-after-reboot is completed, this update will continue to be
    reported as "Needed", but will not install. Once the WUA reports that a
    later update is installed, this update will become "Not Applicable".

    Generally it's recommended that you *decline* superceded updates,
    particularly those of the Cumulative Update for IE/OE type.

    --
    Lawrence Garvin, M.S., MCTS, MCP
    Independent WSUS Evangelist
    MVP-Software Distribution (2005-2007)
    https://mvp.support.microsoft.com/profile=30E00990-8F1D-4774-BD62-D095EB07B36E

    Everything you need for WSUS is at
    http://technet2.microsoft.com/windowsserver/en/technologies/featured/wsus/default.mspx

    And, almost everything else is at
    http://wsusinfo.onsitechsolutions.com
    .....
     
    Lawrence Garvin \(MVP\), Jun 10, 2007
    #3
  4. Brij

    Brij Guest

    Thanks,

    I could not decline this patch. My manager wanted to install this patche
     
    Brij, Jun 12, 2007
    #4
  5. Do you have Windows XP service pack 2 installed? If so, you *can't* install
    this patch; it doesn't apply to your system.

    What version of inetcomm.dll and msoe.dll do you have?

    Harry.
     
    Harry Johnston, Jun 12, 2007
    #5

  6. Try a search? E.g.:

    http://groups.google.com/groups/sea...OR+MVP)++group:microsoft.*&start=0&scoring=d&

    (filtered to highlight relevant threads likely to have responses
    and sorted by date to try to capture current thinking)


    FWIW here was my last take on it (Sept 2005! Yikes!)

    http://groups.google.com/group/microsoft.public.windowsupdate/msg/0b6092b3a2c7cef2


    HTH

    Robert Aldwinckle
    ---
     
    Robert Aldwinckle, Jun 13, 2007
    #6
  7. Good point!

    --
    Lawrence Garvin, M.S., MCTS, MCP
    Independent WSUS Evangelist
    MVP-Software Distribution (2005-2007)
    https://mvp.support.microsoft.com/profile=30E00990-8F1D-4774-BD62-D095EB07B36E

    Everything you need for WSUS is at
    http://technet2.microsoft.com/windowsserver/en/technologies/featured/wsus/default.mspx

    And, almost everything else is at
    http://wsusinfo.onsitechsolutions.com
    .....
     
    Lawrence Garvin \(MVP\), Jun 13, 2007
    #7
  8. Why not? Select the update from the list, right click. click on DECLINED.

    The only reason you wouldn't be able to decline it is if it's already
    DECLINED!

    In which case you wouldn't be able to see it unless you were specifically
    looking at declined updates.


    KB837009 Cumulative Security Update for Outlook Express (MS04-013)

    was superceded by

    KB823353 Cumulative Security Update for Outlook Express (MS04-018)

    which was superceded by

    Windows XP Service Pack 2

    As Harry noted, unless you're not running Windows XP SP2, the update is not
    installable!


    Or, assuming you at least have Internet Explorer 6 Service Pack 1 installed
    (on WinXPSP1),
    which would also have installed Outlook Express 6 Service Pack 1,

    then KB923353 is superceded by

    KB911567 Cumulative Security Update for Outlook Express 6 Service Pack 1
    (MS06-016)


    both of which, btw, are *unsupported* and *insecure* environments, anyway,
    and the *recommended* updates are:
    [a] Install XP Service Pack 2
    Install the latest Cumulative Security Update for Outlook Express
    for Windows XP
    (KB929123 / MS07-034), released today.



    --
    Lawrence Garvin, M.S., MCTS, MCP
    Independent WSUS Evangelist
    MVP-Software Distribution (2005-2007)
    https://mvp.support.microsoft.com/profile=30E00990-8F1D-4774-BD62-D095EB07B36E

    Everything you need for WSUS is at
    http://technet2.microsoft.com/windowsserver/en/technologies/featured/wsus/default.mspx

    And, almost everything else is at
    http://wsusinfo.onsitechsolutions.com
    .....
     
    Lawrence Garvin \(MVP\), Jun 13, 2007
    #8
  9. Brij

    Wynnefield Guest

    This is quite odd. I am on XP SP2, and this patch is identified by Windows
    Update as a High Priority patch.

    As I do not use Outlook Express, and the patch describes itself for OE
    (Cumulative Security Update for Outlook Express for Windows XP (KB929123)), I
    choose to ignore it. Explain to your boss if you are using the full version
    of Outlook, this patch is not necessary.

    Good Luck!
     
    Wynnefield, Jul 1, 2007
    #9
  10. This isn't the patch we were talking about. KB837009 is a very old patch, which
    doesn't apply to service pack 2. KB929123 is a current patch, released last month.
    That's not necessarily true. It may be possible for a security fault in a
    component of Outlook Express to be exploitable via either Outlook or (more
    likely) Internet Explorer. I'd have to research all the fixed vulnerabilities
    to see whether or not this was the case - this is a big job as there are a lot
    of them. Better to just install the update; it won't do any harm.

    Harry.
     
    Harry Johnston, Jul 2, 2007
    #10
  11. Brij

    PA Bear Guest

    Windows applications other than Outlook Express use the files updated by
    929123 and remain vulnerable without it installed. I'd strongly recommend
    installing it!
     
    PA Bear, Jul 2, 2007
    #11
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