kb883939 keeps installing

Discussion in 'Windows Update' started by 3gemail, Jul 6, 2005.

  1. 3gemail

    3gemail Guest

    I keep getting a notice to install KB883939. After the computer
    reboots it wants to install again. I tried a manual install, but I
    have the same problem. Is there a registry fix to tell xp that it is
    installed, or has never been installed? I would like to install the
    patch, but It doesn't work. I am running xp pro sp2. Any help would
    be great.

    -Gregg
     
    3gemail, Jul 6, 2005
    #1
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  2. Try uninstalling the update?

    A likely explanation for this symptom is that the final copying
    of one or more of the modules which the update changes
    was blocked by security software (which perhaps should be
    disabled during the install phase of an update.)

    Then the update would be reoffered because of the regression
    but unable to be properly installed because it was already
    partially installed.

    There is an option on the update tool which allows users
    to force an update to be installed (to override regression
    checks) but AFAIK it is only ever used manually.

    Uninstalling the update would restore the versions of the modules
    which were present before the first install attempt and make the
    second attempt more likely to succeed.


    HTH

    Robert Aldwinckle
    ---
     
    Robert Aldwinckle, Jul 10, 2005
    #2
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