KB890830 Malicious software Removal Tool for July

Discussion in 'Update Services' started by David, Jul 13, 2006.

  1. David

    David Guest

    I have an application that is running W2K and the software vendor has
    requested that I do not load this patch. It is crashing there application.
    Has anyone else had problems with this patch on any applications running W2K?
     
    David, Jul 13, 2006
    #1
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  2. Hmm.. then, considering that the MSRT is now over a year old, I'd ask the
    software vendor to FIX their application!

    No, David, I've not heard of anybody complaining that the MSRT is
    interfering with legitimate applications.

    What is the specific vendor/application blaming the MSRT?

    What, specifically, do they say is causing the application to crash?

    Does the application crash only when its running -and- you try to install
    the MSRT?

    What happens if the MSRT is installed when the application is NOT running?


    --
    Lawrence Garvin, M.S., MVP-Software Distribution Everything you need for
    WSUS is at
    http://technet2.microsoft.com/windowsserver/en/technologies/featured/wsus/default.mspx
    And, eveything else is at
    http://wsusinfo.onsitechsolutions.com
    .....
     
    Lawrence Garvin \(MVP\), Jul 13, 2006
    #2
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  3. David

    David Guest

    The vendor does all the testing of the patches on their test servers, then
    tells us if any of the new patches should not be loaded. they did not say
    anything about what was happening, just that their W2K server with the
    application is crashing and the vendor is working with Microsoft on the
    issue. I was looking to see if anyone else had the issue.

    Thanks for the response and I agree. The vendor should update their
    application.
     
    David, Jul 13, 2006
    #3
  4. Hmm.. well, to that end, I would never trust an application vendor's testing
    exclusively. I'd also be doing my own testing!

    Sometimes, believe it or not, app vendors have ulterior motives for saying
    something doesn't work, when actually it does.

    Sometimes, they just don't have a clue.

    And, like I also said, the MSRT has been a monthly product for way too long
    for any app vendor to still be blaming issues on that product!

    So they're to have you believe they've been "working on this problem" with
    Microsoft on Windows 2000 Server for... how long?

    And.. do I really believe that Microsoft is going to be much help diagnosing
    a problem on the Windows 2000 platform?

    My other question would be: Does the problem also exist on installations of
    the application on Windows 2003?
    Not only that, at this point, I'd be demanding full disclosure from that
    vendor as to the status of this issue and exactly when they expect to have
    it resolved -- especially (again) given the vintage of the MSRT as a
    product.

    I'm also wondering, from the semantics of your message if "... that their
    W2K server.." (noting the use of the singular), means that they've only
    replicated this issue on one system, and it's not yet determined to be a
    SYSTEMIC problem!

    If you set up a Windows 2000 server, installed the application, and the
    MSRT.. can /you/ get the application to crash? Have you actually seen the
    application crash, or is this all based on 'reports' from the application
    vendor? For that matter, how big is the application vendor... do /they/ have
    more than one Win2000 server to test this on?

    --
    Lawrence Garvin, M.S., MVP-Software Distribution Everything you need for
    WSUS is at
    http://technet2.microsoft.com/windowsserver/en/technologies/featured/wsus/default.mspx
    And, eveything else is at
    http://wsusinfo.onsitechsolutions.com
    .....
     
    Lawrence Garvin \(MVP\), Jul 13, 2006
    #4
  5. David

    Jason Gurtz Guest

    Can you "out" the vendor? I like to keep a blacklist of clueless Co.'s
    that we will not deal with under any circumstance.

    ~Jason

    --
     
    Jason Gurtz, Jul 14, 2006
    #5
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