Discussion in 'Windows Update' started by Guidogabby windows 98SE, Mar 11, 2005.

  1. Yesterday I downloaded windows critical update KB891711 and today my PC is
    I am on windows 98Se using Gateways mode 667 Pn ( 4 yeard old now)and 512
    I did control/alt/delete to see if something new was running ,causing my PC
    to crawl and I found this windows KB891711 always running..
    I then went to msconfig to stop it from running at start up
    and that created another problem causing explorer to not work
    .. So I put KB891711 back into MSCONFIG.
    What a mess ,,,what should I do ?
    Guidogabby windows 98SE, Mar 11, 2005
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  2. 512 memory.
    and I found this windows KB891711 always running..
    AND I use Norton Internet Sevurity 2005 and here are the Two windows updates
    that created this mess on my windows 98se PC
    Successful Tuesday, March 08, 2005 Security Update for Windows 98 (KB891711)
    Web site Successful Tuesday, March 08, 2005 Security Update for Windows 98
    (KB888113) Web site
    Guidogabby windows 98SE, Mar 11, 2005
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  3. Guidogabby windows 98SE

    N. Miller Guest

    On March 9, 2005, a larger thread was started on this update. Several
    posters there booted into "Safe Mode", then used the "Add/Remove Programs"
    applet in the "Control Panel" to remove the update.

    I visited that thread after installing, and removing the update. I probably
    should have stopped the Kb891711 process before removing it; but I did use
    the "Add/Remove Programs" approach, though I did not boot into "Safe Mode".

    So far, my Window Me system doesn't seem to be suffering any further ill
    effects. I suspect that, were I not using Mozilla browsers, I wouldn't
    notice any problem at all. So far, problems seem to be related to having any
    of the following software installed:

    Mozilla browser suite (I have 1.7.5, but not the whole suite)
    Firefox (I have 1.0.1)
    Netscape (I have 7.2; the mail client caused a general lockup)

    Others have reported problems with:

    Zona Alarm (whether Free, or Pro, or which version I can not say)
    Norton Antivirus (which version I can not say)

    I did not try any of the other Norton applications (I am not running there
    virus scanner) that I have. I did not try any other applications than the
    Mozilla family of browsers/mail clients; well, I didn't try to launch
    Thunderbird, but I suspect it would go blue screen, as well. There may be
    other software affected, as well. For now, I will leave this patch alone.
    N. Miller, Mar 11, 2005
  4. I believe there is a bug in this update!!! It gave me fatal err0r 06
    everytime i tried to get on the internet. Solution: get ride of kb891711 from
    the Start Menu as follows: click START, PROGRAMS, ACCESSORIES, then SYSTEM
    TOOLS, and SYSTEM INFORMATION. Click Tools, System Configuration Utility and
    click the Startup tab. Scroll until you find kb891711 then uncheck it.
    RESTART and you should be able to get to the internet ... good luck to all!!!
    nothingspecial, Mar 11, 2005
  5. Everybody see post by "nothingspecial" below. Took me many hours plus $14 to
    check with my ISP to verify that it was a Microsoft bug then to figure out
    how to get around the bug. Good luck!
    nothingspecial, Mar 11, 2005
  6. Guidogabby windows 98SE

    dak Guest

    On the 9th I installed both KB888113 and KB891711 patches. My system
    (Win98SE) is still operating normally, no slow-downs or BSODs.
    From what you have listed I am running Firefox 1.0.1 and ZoneAlarm Pro
    (Security Suite), but no Mozilla, Netscape or Norton.
    dak, Mar 11, 2005
  7. Guidogabby windows 98SE

    MsOsWin Guest

    My PC is WinMe, ZA Free ( hardware router/LAN, NAV 2002 updated.

    After the two Mar 8 updates, and restart, I probably would have first experienced trouble
    as soon as I used Moz 1.7.5.

    But I use IE(6) for winupdate, and after Win's restarts, I sometimes winupdate again.

    (I do this because in the past I have seen disagreements between winupdate and
    winupdate as to what winupdate has successfully installed. :) )

    In most Moz attempts, I could only restart (powerup switch on case), while in most ie
    attempts, the "BSON"/BSOD and Win3 style errors kept cycling.

    Might be interesting to see if shutting down ZA would prevent kb891711 problems, then
    check if installing an older ZA would dodge the problems. Especially if ZA is most
    commonly conflicting with kb891711, I expect the Zonelab people will solve this kb
    trouble before MS does.

    only 3 kb891711 posts. All jan 12,13 05 with XP's
    MsOsWin, Mar 12, 2005
  8. Microsofy contacted me and here is "some of the things they told me in an
    Step One-Boot to safe mode!!!!!!!!!!!!!!!!!!!!!!!!!SAFE MODE STEP IS A

    1. Restart the computer
    2. while the PC restarts press and hold hown CTRL( but I had to use F8)
    until the windows startup menu appears.
    3. choose safe mode from the startup menu, and then press enter.
    4. click start>Run
    5. type"msconfig")without the quotation marks)and press enter
    6. click startup tab and UNCHECK KB891711
    7. click apply and ok and restart the computer.
    8. . Check out the issue again, to see if this solved it .
    9. It may be necessary to do more but this is what I am testing Now.
    Guidogabby windows 98SE, Mar 13, 2005
  9. Guidogabby windows 98SE

    Robert Guest

    You can add to the list:
    SecureFX (I have version 2.2.9)

    It was while using SecureFX to upload files to a web site that I first ran
    into the KB891711 problems on my Windows ME machine. I've experienced
    freezeups, failure during startup, and more. I've unchecked KB891711 using
    msconfig and everything's running OK now.

    Pretty damn frustrating when a "fix" is the cause of all the problems.
    Robert, Mar 14, 2005
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