KB917537 loop

Discussion in 'Windows Update' started by Bruce Chastain, Jul 12, 2006.

  1. Bruce Chastain

    Peter Lawton Guest

    The alternative method I used was to copy asp.dll from a similar machine
    that had patched OK onto the one that was looping

    The patch installed OK then with no more problems

    Peter Lawton
    Peter Lawton, Jul 15, 2006
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  2. Bruce Chastain

    Cecil Martin Guest

    Stop IIS before installing the patch.
    Cecil Martin, Jul 15, 2006
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  3. Bruce Chastain

    Stefan D. Guest

    same here. win xp professional SP2. :(
    Stefan D., Jul 15, 2006
  4. Bruce Chastain

    msnavely Guest

    Many thanks to the Happy russian admin... just created an empty asp.dll file
    where none previously existed and re-ran an the update. It failed, for the
    first time. After I finished swearing, I looked in the
    C:\WINDOWS\system32\inetsrv directory and saw a new non-empty version of
    asp.dll present and ran the update again. It ran successfully and the loop
    is now broken.

    For what it's worth, this was on a XP workstation, WWW service was not
    installed, but the ISS snap-in and FTP service were installed.
    msnavely, Jul 15, 2006
  5. Bruce Chastain

    Dan Guest

    This seems to have worked for me as well. Woo hoo.
    Dan, Jul 15, 2006
  6. Same problem here. Using XP SP2 without Microsoft server.
    Mike the Best, Jul 15, 2006
  7. I am using two notebooks, an older one with an upgraded Win XP, and a brand
    new one with a new XP. Neither has asp.dll installed but the older, upgraded
    one does the update loop, while the new one does not try to install the
    patch. (There is a file lyrasp.dll on the older machine?).

    Apparently, the update site cannot correctly determine whether the patch is
    needed on older XP systems?
    albert newman, Jul 15, 2006
  8. Bruce Chastain

    mbarbieri Guest

    I fixed mine by going to add/remove programs and add/remove windows
    componets. Then removing the check box from IIS. Made the loop stop.
    mbarbieri, Jul 16, 2006
  9. Bruce Chastain

    Leen Guest

    Using the suggestions here, it finally works here.

    It is Windows Server 2003 R2 Standard Edition X86 US-English here.


    Have a nice day/weekend!

    Leen, Jul 16, 2006
  10. Bruce Chastain

    Diogenes Guest

    Just my luck. I don't have IIS listed
    Diogenes, Jul 16, 2006
  11. Bruce Chastain

    Leen Guest

    This worked here today, so give it a try :

    I had the issue on my WinXP Pro SP2 pc and I created a new blank text
    Leen, Jul 16, 2006
  12. Bruce Chastain

    Dominik Guest

    This helped med as well - I had several WinXP Pro SP2 clients with the same

    Thanks, Dominik

    Dominik, Jul 16, 2006
  13. Bruce Chastain

    Leroy Guest

    I have 5 XP Pro SP2 computers. Four updated fine. One developed the
    KB917537 loop. I could hide the patch to stop the loop but that did not fix
    it. ASP51.dll is not installed on any of the machines, except in folders for

    Per another thread, I first uninstalled the patch and reinstalled it but
    that did not fix it. I could reinstall the patch "successfully" per the
    wizard but the loop would not go away.
    Per the same thread, I next uninstalled .NET v.2 and this patch and manually
    reinstall both with auto update off, no luck.

    I next booted to safe mode and removed the C:\WINDOWS\SoftwareDistribution
    folder. Turned on the auto updates to rebuild the folder and it installed the
    patch successfully again but that did not cure the loop.

    I next, per this thread, uninstalled the IIS services and copied the
    ASP51.dll to the C:\WINDOWS\system32\inetsrv, turned off auto updater, booted
    to safe mode and again deleted the C:\WINDOWS\SoftwareDistribution folder.
    Rebooted. turned on autoupdater and found the patch was no longer needed --
    what a waste of a couple of days of my spare time.

    Thank you Micro$oft for the QUALITY of your work!
    Leroy, Jul 16, 2006
  14. Bruce Chastain

    Phil Persson Guest

    Hi Robin,
    Thanks for the suggestion - None of my PC's actually have the asp.dll file.
    More than likely because they don't actually have IIS installed (it's just
    the management components).

    Has MS acknowledged that this is a problem? If so I might just wait until
    they release a fix.

    Phil Persson, Jul 17, 2006
  15. Bruce Chastain

    Phil Persson Guest

    I suppose I should have been paying more attention.

    I created the asp.dll file on all PC's (none of them had the file to begin
    with) and the patch has now installed correctly.

    So - Does this mean I have effectively installed some other additional
    components of IIS on each PC?

    Phil Persson, Jul 17, 2006
  16. Bruce Chastain

    JB Guest

    I didn't have an asp.dll either I copied one from i386 folder on cd to
    %windir%\system32\inetsrv, it had a a date time stamp from 3/24/2005 so
    I new it was an old version (6.0.3790.1830). Ran automatic updates
    again to install KB917537. This time it ran, updated the file to
    version 6.0.3790.2684 with timestamp 04/17/2006. The auto update
    services did not come back!
    JB, Jul 17, 2006
  17. All the update does is to install an updated version of asp.dll, nothing

    I guess the presence of the management componenents leads to a false
    detection of the presence of IIS.
    Robin Walker [MVP], Jul 17, 2006
  18. Bruce Chastain

    TomH Guest

    And what will one of the next updates do, when finding the - never needed -
    asp.dll on this computer?
    I think, it's no good patch-management to install unneccessary and potential
    woundable, additional software
    to feed a mal programmed patch needs.

    Please Microsoft, correct the IIS detection routine in KB917537 to prevent
    this update loop!

    After having this trouble on xp-workstations, still waiting for a better
    solution for my w2k3-servers...


    TomH, Jul 17, 2006
  19. Bruce Chastain

    Paul_A/V Guest

    I followed your procedure and the update took on the second try.
    Thanks for the help.

    Paul_A/V, Jul 17, 2006
  20. I think the patch does not check for all conditions. I do have IIS running,
    but I do not have Asp.dll installed on my machine. For my IIS configuration,
    I only have the following boxes checked under IIS: Common Files, FTP
    Service, and IIS Snap-In.
    I'm thinking that this patch only applies to the WWW Service within IIS,
    since that would/could serve .asp pages.

    Joseph Womack, Jul 17, 2006
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